OceanEdgeDesigns' Shop Policies
My design philosophy has remained the same: Choose what you love and follow your own heart, style and preferences, "Only then will you have a piece of jewelry that is a true reflection of you and what you believe in."
All sea glass in my shop is 100% genuine ocean tumbled sea glass. The sea glass has been hand selected by me from the "ocean edges" around the world. Throughout my life,I have collected sea glass from my travels to various beach destinations, as well as, places I lived in the U.S.. So, along my way I have also made several reliable contacts who supply the perfect selection of jewelry grade vintage sea glass for each of my projects. I greatly appreciate the valuable time, resources and products that these contacts have provided over the years. Sea Glass is becoming less abundant in A+ jewelry quality over the years, so I began collecting other vintage and found objects to incorporate into my jewelry lines.
Special requests and reserved listings are welcome. I also offer payment plans and gift certificates. With a variety of offerings to choose from, I am sure you will be happy working with me. Look around my website and if you have any comments, questions or special requests~ please feel free to contact me through the contact seller option on my profile page or through any listing. The e-mail comes directly to me and I will respond either way, no later than 24 hrs after receiving the message.
Thank you for your interest in my designs!
You can also contact me directly through oceanedgedesigns [!at] comcast.net
For all International buyers, please convo me for shipping options.
I accept all major credit cards with direct check out, esty gift cards, my own gift certificates, and PayPal.
You do not need a PayPal Account to pay for your items through PayPal.
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Packages will not be mailed out to you until the payment has been received in full.
I accept reserved listings and installment plans. I will work with you to provide additional options. For custom orders, a deposit is needed to start the project.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me oceanedgedesigns [!at] comcast.net. I will work with you to accommodate any needs that you may have.
Your item ships within 2-3 business days after your purchase, shipping is via USPS Priority or USPS First Class Shipping. Each type of shipping is noted on each listing along with the shipping amount.
International Shipping Charges will vary based on your destination. Standard Shipping is USPS Priority Flat Rate Boxes, depending on your order size. This is listed on items purchased in the shipping section. Any lost or damaged items under this option will not be the responsibility of the seller.
To upgrade your shipping please contact me, via the contact seller or, for the best possible shipping options.
Custom orders will ship according to our consultation. Due to the specialized nature of custom orders, once the final product is viewed and approved by you, they are not refundable. See Etsy policies on custom orders for further information.
Please contact me for any other shipping requests. Shipping charges will be adjusted accordingly. Thank you for you interest in my designs! Enjoy!
Refunds and Exchanges
Thank you for your business and interest in my designs! All of my jewelry is 100% guaranteed for workmanship.
If there is a problem is due to workmanship, please send the item back to me and I will be happy fix the problem for you.
Returns are accepted on non-custom items, please contact me within 2 business days of the date received to arrange the return. Upon receipt of the returned item, the refund will be issued (less shipping)
**Custom Order Returns**
Due to the nature of custom orders, once you approve your finished selection the item cannot be returned or refunded. I provide final pictures of the the finished piece for your approval. If your custom item needs a repair due to either workmanship or faulty findings I will cover your shipping cost and *repair* your item at no cost to you.
If you have questions, please contact me via the contact seller option, I will be happy to assist you.
Additional Policies and FAQs
Thank you for choosing Ocean Edge Designs for your artisan jewelry designs~you are a valued customer. I appreciate you, your feedback and I hope to see you back!
Please be so kind as to leave feedback, as it is important to me in growing my business here on Etsy. You can also contact with any questions or concerns directly through oceanedgedesigns [!at] comcast.net
Ocean Edge Designs
oceanedgedesigns [!at] comcast.net
Last Updated November 29, 2014