OceanEdgeDesigns' Shop Policies
My design philosophy has remained the same: Choose what you love and follow your own heart, style and preferences, "Only then will you have a piece of jewelry that is a true reflection of you and what you believe in."
All sea glass in my shop is 100% genuine ocean tumbled sea glass. The sea glass has been hand selected by me from the "ocean edges" around the world. Throughout my life,I have collected sea glass from my travels to various beach destinations, as well as, places I lived in the U.S.. So, along my way I have also made several reliable contacts who supply the perfect selection of jewelry grade vintage sea glass for each of my projects. I greatly appreciate the valuable time, resources and products that these contacts have provided over the years. Sea Glass is becoming less abundant in A+ jewelry quality over the years, so I began collecting other vintage and found objects to incorporate into my jewelry lines.
Special requests and reserved listings are welcome. I also offer payment plans and gift certificates. With a variety of offerings to choose from, I am sure you will be happy working with me. Look around my website and if you have any comments, questions or special requests~ please feel free to contact me through the contact seller option on my profile page or through any listing. The e-mail comes directly to me and I will respond either way, no later than 24 hrs after receiving the message.
Thank you for your interest in my designs!
You can also contact me directly through oceanedgedesigns [!at] comcast.net
I accept all major credit cards with direct check out, esty gift cards, my own gift certificates, and PayPal.
You do not need a PayPal Account to pay for your items through PayPal.
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Packages will not be mailed out to you until the payment has been received in full.
I accept reserved listings and purchase installment plans. I will work with you to provide additional options. For custom orders, a deposit is needed to start the project.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact me oceanedgedesigns [!at] comcast.net. I will work with you to accommodate any needs that you may have.
●Orders ship via USPS Priority or First Class mail.
Please be sure your shipping address is correct! We cannot be held responsible for addresses that have not been updated, or are incorrect.
I use USPS PRIORITY SHIPPING INTERNATIONAL, for any other shipping options please contact me directly.
If there is a difference in cost, Shipping charges will be adjusted accordingly.
Refunds and Exchanges
*Refunds and Exchanges:
We want you to be satisfied with all of your jewelry selections.
If your purchase does not meet your expectations, you may return it within 7 calendar days of receipt. Items must be returned in original, unused condition and packaging. Once returned, you will be refunded your full purchase price. We charge no restocking fees, but shipping costs are non-refundable.
●●●Please contact us before initiating a return! We will need to send you important shipping information!●●●
Due to the specialized nature of custom orders, once the final product is viewed and approved by you, custom orders are not refundable. See Etsy policies on custom orders for further information.
If you have questions, please contact me via the contact seller option, I will be happy to assist you.
Additional Policies and FAQs
Thank you for choosing Ocean Edge Designs for your artisan jewelry designs~you are a valued customer. I appreciate you, your feedback and I hope to see you back!
Please be so kind as to leave feedback, as it is important to me in growing my business here on Etsy. You can also contact with any questions or concerns directly through oceanedgedesigns [!at] comcast.net
Ocean Edge Designs
oceanedgedesigns [!at] comcast.net
Last Updated August 10, 2015