OceanGirlCrafts' Shop Policies
Welcome to my shop, OceanGirlCrafts!
Everything is handmade and because of that most of my items are one-of-a-kind. Once in a while I will duplicate a piece but I try to keep it original. Made in a smoke free home. And most importantly, everything is made with love!
Payment must be made within 48 hours from the time the order is placed, if not your order may be cancelled.
I will ship via USPS. The shipping charged is for shipping and handling. I always get a tracking number so that we both can track the progress of the order. That way I can make sure that your gift has arrived at your house! I am not responsible for packages that get lost in the mail.
I ship within 2 business days after payment is made.
If you should need delivery sooner, I can also ship Priority Mail, but the shipping cost will be more. Please message me if you need the item sooner.
I ship within the U.S. and Canada.
Refunds and Exchanges
I work hard to create a product that you will love. If for some reason you don't love your purchase please contact me and I will remedy the situation. If the product is returned or exchanged the buyer is responsible for all shipping costs. Shipping costs are nonrefundable.
Additional Policies and FAQs
Thank you! You are not totally satisfied please contact me. Please do not leave a negative feedback when I may be able to help resolve any issues you may have. I put my customers first and want you all happy with your purchases!
Last Updated May 14, 2013