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OceansideCastle's Shop Announcement

Stylish mix of modern retro vintage & antique home furnishings.
Creative home interior design inspirations, dinnerware & unique gifts.
Nautical - Industrial - Retro - Modern - Rustic - Urban - Cottage - Classics

Trendy, fashionable home design. Individual & unique style. Your life at home.

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Enter Coupon Code: ATASTEOFVINTAGE10 at Check-out to receive 10%
off all purchases of $25 or more.

My name is Laura, owner of Oceanside Castle. Nice to meet you!
Please contact me anytime with questions, requests, or comments.

Read more about me & my shop here:
http://www.etsy.com/people/OceansideCastle


INTERNATIONAL SHIPPING INFORMATION ~ YES! I ship Worldwide!
Please click on the Shop Policies link for more International shipping information:

http://www.etsy.com/shop/OceansideCastle/policy

Every listing has a 'contact owner' option button in the item description.
Simply click there & provide me your international shipping address.
I will promptly reply with accurate shipping charges to your locale.


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Oceanside Castle accepts all major Credit Cards.
Your credit card purchase is securely & Safely processed by
Etsy Direct Check out or PayPal. Your payment information is confidential.

Please note: New PayPal guidelines do not honor my shop policies
& therefore limit my ability to provide excellent customer service. Direct check out is preferred

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Please feel free to read Oceanside Castle customer reviews & Comments:

https://www.etsy.com/your/shops/OceansideCastle/reviews


WELCOME! COME ON IN!
Oceanside Castle Vintage Front Door: http://www.etsy.com/shop/OceansideCastle

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OceansideCastle's Shop Policies

Welcome

I believe that style & good taste have nothing to do with money. Unique handmade & vintage items allow one's individual expression to shine! It's in the way you dress, gifts you give, the home you create for yourself & those you love. It's personal. Sharing what I find to be unique & special makes me smile. I hope you will too. Oceanside Castle always strives to provide excellence in customer service because that's personal too.

Painted or upcycled items in my shop are classified as Handmade NOT Vintage. I'm a proud member of these respected Etsy teams:

TEAM SEARCH TAG
Virtuoso Team (Captain) ~ virtuoso
Vintage and Main Team ~ teamvam
Vintage Esty Street Team ~ vestiesteam


OceansideCastle operates under this Vintage Pledge:
“ Everything tagged as vintage goods in my shop is at least twenty years old. "

Payment

Oceanside Castle Vintage accepts Etsy Gift Cards.
YES!! I accept all credit cards! Mastercard, VISA, American Express, & Discover

SALES TAX: Oceanside Castle is located in beautiful Oceanside, California. In accordance with California state law, 8.25% Sales Tax will be charged on any purchases made by customers living in the state of California.

Shipping

Most Oceanside Castle purchases are shipped via USPS Priority.
All vintage treasures are safely and professional packaged
to ensure your purchases arrive to safely and undamaged.
Each and every Oceanside Castle purchase shipped via USPS
is automatically insured for $50. Buyer may purchase additional USPS
insurance.

In the rare event an item is damaged during shipping, please contact me ASAP.
It is VIP that the damaged item, all wrapping, packaging & original shipping
box is not discarded. Shipping companies require photos of the damaged item & packaging in order to submit a claim for monetary reimbursement.

Once a shipping damage claim is resolved a refund for full purchase price
is issued to the Buyer directly from Oceanside Castle within 7 - 10 days

International purchases ship via USPS First Class International mail.
Seller does not provide shipping insurance packaged shipped via USPS.
Domestic & International buyers may request & pay for USPS
shipping insurance.

Customer random returns are accepted IF:

1. Buyer sends a convo courtesy notice of return to Oceanside Castle
within THREE days of delivery of the item
2. Buyer pays return shipping costs
3. Returns must be shipped back to Oceanside Castle
within SEVEN days of delivery.
4. Initial S&H charges are not refundable. Refunds for all items returned
are issued for purchase price only.
4. Please note that not reading the item description and viewing all photos
can often lead to a request to return an item. Vintage is rarely perfect.

Simply ship the item back in the original packaging.
Upon receipt and inspection of the returned item
Oceanside Castle will issue a refund for the purchase price within 7 days
Sorry, but initial shipping costs are not refunded.

WORLDWIDE SHIPPING: YES! I ship Worldwide!

INTERNATIONAL BUYERS: I happily ship international!
Convo me your shipping info for accurate global S&H
International shipping quotes do not cover any duties, taxes or tariffs
that are country specific.


Buyer satisfaction and positive customer relationships are a priority
at Oceanside Castle Vintage. Communication is key.

Buyer assumes responsibility for filing any damage and/or claim with the USPS.
Costs for damage or loss not covered by shipping insurance are not reimbursed by seller. Domestic & International buyers may request to pay for additional shipping insurance on any item

Discounted S&H on multiple purchases as quoted in item descriptions
unless otherwise noted

California Residents:
Oceanside Castle is required to collect 8.25% California Sales tax

Refunds and Exchanges

Shipping charges are NOT refunded for any reason.
Please see Shipping Policies Above.

Buyer may return an item at their expense within 7 days of delivery for monetary refund for the purchase price of the item unless 'No Returns' is specifically stated in the original listing of the item.

Customer random returns are accepted IF:

1. Buyer sends a convo courtesy notice of return to Oceanside Castle
within THREE days of delivery of the item
2. Buyer pays return shipping costs
3. Returns must be shipped back (postmarked) to Oceanside Castle
within SEVEN days of delivery.

Simply ship the item back in the original packaging.
Upon receipt and inspection of the returned item
Oceanside Castle will issue a refund for the purchase price within 7 days
Sorry, but initial shipping costs are not refunded.


Buyer should notify seller immediately regarding all returns.
Communication is key.
Buyer satisfaction and positive customer relationships are a priority at
Oceanside Castle Vintage.

Additional Policies and FAQs

If a buyer purchases an item on already on RESERVE for another customer, the transaction will be invalid and monies paid returned. Please convo me of your interest in a RESERVED item as occasionally the item is re-listed.

Last Updated February 21, 2015