ShopOctoberMoon

Unique Handmade Gifts, Jewelry, and Decor

California, United States · 9 Sales

ShopOctoberMoon

Unique Handmade Gifts, Jewelry, and Decor

California, United States 9 Sales On Etsy since 2012

0 out of 5 stars
(6)

Announcement   I have moved my shop. Please visit www.esty.com/shop/thepapertrailbtq to see more of my handmade merchandise.

Thank you for your continuous support!

Announcement

I have moved my shop. Please visit www.esty.com/shop/thepapertrailbtq to see more of my handmade merchandise.

Thank you for your continuous support!

Ley Mesina

Contact shop owner

Ley Mesina

No items listed at this time

Reviews

No reviews in the last year

Anonymous on Jan 6, 2013

5 out of 5 stars

Another part of my second order from this seller. Always timely, products were even cuter in real life. Very pleased.

Anonymous on Jan 6, 2013

5 out of 5 stars

Second order from this seller, and always came right on time. She even emailed me to let me know it was coming even though she was having computer problems.

Anonymous on May 15, 2012

5 out of 5 stars

Exactly what I was looking for! Thank you! You use adorable paper!

Anonymous on Mar 25, 2012

5 out of 5 stars
View all 6 reviews

Shop policies

Last updated on November 22, 2013

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PAYMENTS ACCEPTED:
Paypal
Credit Cards
Etsy Gift Cards

Payments must be received within 24 hours of purchase or the item will be re-listed, unless prior arrangements have been made with owner.

*Orders will be shipped once full payment is made.
Shipping
Shipping and handling fees apply, unless otherwise noted.

The buyer is responsible for all shipping and handling costs (if any) which must be paid when making your purchase.


WHERE DO YOU SHIP TO?
I currently ship anywhere in the United States. Most items can also be shipped to Canada. Please convo me if you currently reside in Canada and would like to place an order.


WHEN WILL MY ORDER BE SHIPPED?
Orders are shipped once payment is confirmed and received. Once payment is confirmed, items will be shipped by the next business day. Custom-Made orders take 3-7 days to make. Please allow 7-14 days for your order to be shipped from the time of purchase.

WEEKEND/HOLIDAY PURCHASES:
Orders placed on Saturday or Sunday will be shipped on Monday (unless it is a holiday). Orders placed on a holiday will be shipped out on the next available business day.


WHAT IS THE EXPECTED DATE OF DELIVERY?
Packages will have a delivery confirmation attached to it. This allows the package to be tracked and to confirm that delivery has taken place.

Please expect 3-7 business days after your item has been shipped to receive your order. Please note that shipping may take up to 7-10 days during the holiday season. If you have not received your order within this time frame, please contact me at octobermoononline [!at] gmail.com with your name, date of purchase, and item(s) purchased.


WHERE IS MY RECEIPT?
Receipts are emailed to the email address you provided during checkout. Please check your inbox and spam folder. If you have not received a receipt, please email octobermoononline [!at] gmail.com
Refunds and Exchanges
No exchanges. Refunds are available within 10 days of purchase. I will refund the cost of the item(s) minus shipping charges and a 25% restocking fee. In addition, Return shipping cost is the sole responsibility of the customer.

Please email octobermoononline [!at] gmail.com with the following information:
1. Your Name
2. Date of Purchase
3. Item(s) you would like to return
4. Reason for your return
5. Receipt Number (please include this in the subject line of your email).

Item(s) returned must be unused and in its original condition and packaging.
Refunds will be issued once I have received the item(s).
No Exceptions.

CLEARANCE AND/OR CUSTOM ORDERS:
Clearance and /or Custom Orders are FINAL SALE. No exceptions.

For Coupons: Refund policy still apply.
Additional policies and FAQs
COUPON POLICY:
Please read your coupon carefully.
Unless stated otherwise, coupons cannot be combined with any other discount or coupon. Limit to one coupon per customer, per transaction and is void after use.
Coupons cannot be used on previously purchased/refunded items. In other words, you cannot return an item and re-purchase the item using the coupon.
Be sure to use the promo code on your coupon at checkout to receive your discount.
If you decide to return your items for a refund, the refund policy still applies (Please read refund policy above).

If you have any questions, please feel free to convo me!