OctostacheCrafts

Handmade Cosplay Accessories.

Los Angeles, California | 4804 Sales

OctostacheCrafts

Handmade Cosplay Accessories.

Los Angeles, California 4804 Sales On Etsy since 2010

5 out of 5 stars (1281)

All Items

Ehryn Ska

Contact shop owner

Ehryn Ska

Announcement    HI! Welcome to my shop!

I have a 10 business day turn-around time. If you need it sooner just ask! I usually can accommodate requests! Shoot me message and lets chat!

Due to circumstances out of my control I no longer take custom orders. No exceptions

You can also check out the “Ready to Ship” section in my shop. I updated it weekly with ears that are ready to ship. Qty and selection styles are limited and varied.

You can follow our shop on Instagram - @octostache_

Announcement

Last updated on Feb 25, 2019

HI! Welcome to my shop!

I have a 10 business day turn-around time. If you need it sooner just ask! I usually can accommodate requests! Shoot me message and lets chat!

Due to circumstances out of my control I no longer take custom orders. No exceptions

You can also check out the “Ready to Ship” section in my shop. I updated it weekly with ears that are ready to ship. Qty and selection styles are limited and varied.

You can follow our shop on Instagram - @octostache_

Reviews

About

Octostache

In 2010 two best friends came together and decided to take their craftiness to the next level. We have been growing and growing more and more everyday.

Around the web

Shop members

  • EhrynSka

    Owner, Maker, Designer

    Founder, Lead Creative, Television Writer, Photographer, Graphic Designer, Comedian, Seamstress, Boston Terrier Lover, Disney Enthusiast, Fixed Gear Bike Rider.

  • Kristen

    Owner, Maker, Designer

    Founder, Lead Creative, Accountant, Cat Lover, Bottle Collector, Seamstress, Fixed Gear Bike Rider.

Shop policies

Last updated on September 18, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
ALL SALES ARE FINAL.

If your item is delivered damaged we will replace or refund. A photo of the damage will be required.

We unfortunately cannot accept returns for items that are meant to be worn on a persons head for health reasons. If you are unhappy with your item please contact me! Let's make it right!

We try to accommodate to all customer requests within REASON. We are not going to be able to keep everyone happy but we try our best.

We are a small company that makes every single item by hand. We spend countless hours in our craft studio making these ears look as close to perfection as possible. Please note that nothing that is handmade is perfect but we try pretty hard.
Payment
We accept Paypal, Etsy gift cards and credit cards ONLY. Thanks.
Shipping
As of 4/1/2017 Cosplay and Mickey ears : We have a 10 business day turn around time.

This turn around time DOES NOT include shipping time but PLEASE ASK US BEFORE ORDERING if you need an item within the 10 day window. For the most part we are very accommodating and try to say yes to everyone but sometimes things do come up (one of us is a busy television writer, the other a IT specialist outside of Etsy) so, please ask to make sure we can accommodate you first.

We ship all our items USPS First Class (3-5 business days depending on location)
On rare occasions / depending on location or weight of a package / during holiday rush we will ship your order USPS Priority 3 day at no extra charge.

We are not responsible for any lost or late package. Once the package has been dropped off at the post office we cannot control how long it takes. USPS is not required to offer up to date tracking on items. We are not responsible for tracking updates. It can take up to 72 hours for tracking to update. In most cases the package is on its way and will be scanned once it reaches your local post office.

We understand the frustration that comes long with relying on an outside carrier to deliver your items. We are diligent and keep track of all items that are not moving fast enough, or have the potential to be lost. Threatening messages regarding your order will not be tolerated. We work very hard and treat everyone with respect. We expect the same in return.
Additional policies and FAQs
BULK / CUSTOM ORDERS

Do you need a bulk order of Disney Ears? We can do that! We have serviced several groups for their trips to Disney. We do have a bulk ordering price. Please contact us for further information. Thanks!

Please note: Bulk orders are 20+ ears or more. Anything less than that does not apply for bulk pricing. Thanks.

More information

Last updated on Oct 17, 2017
Frequently asked questions
Custom and personalized orders

Sure! Just message me first to see where our order count is for the month. Most cases I can take on a few custom orders a month but they will still have the 3 week turn around time like every other order

Sizing details

Most of our headbands are one size fits most for ADULTS. Our headbands have been known to fit children 7 years or older. I do hand shape the headbands so if you have a larger head, please make note of it on your order and I can shape the headband a little wider than usual.