Privacy Policy:

This GDPR Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com and its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. ( www.etsy.com/legal/privacy/ )
INFORMATION WE COLLECT
When you purchase from OffTheHookByChrissy on Etsy, you supply our shop, via Etsy, with the information necessary to complete an order. This information remains on Etsy as a record of your purchase, your online receipt, and any communications (convos) between yourself and us, which stays on Etsy.

I do not ever see your credit card or PayPal data - Etsy handles the financial transactions.

Therefore, the data that OffTheHookByChrissy has access to:

The name you use on your Etsy account
Your email addresses
The name and address to whom we ship your purchase
What you purchased
If you have purchased from us in the past
Items and shops, you have indicated that you like by clicking on a heart on each
Any feedback you leave about a purchase
Communications you have with us, and information therein

We purchase and print our postage labels through Etsy.
We routinely ship via the USPS, which scans your address label to route and track your package.

HOW WE USE IT

We use the information with which you supply us to complete your order, and to comply with the Etsy Seller Policy and Terms of Use.

The name you use on your Etsy account so that we can contact you with any questions regarding your order
The address used to ship your purchase
What items you purchased so that we know what to ship
If you have purchased from us in the past
Items you have indicated that you like by clicking on a heart
Feedback you leave about your purchase

How LONG WE KEEP IT
OffThehookByChrissy does not retain any records, but we can access records you have shared with Etsy in regards to OffThehookByChrissy sales, convos, etc.

SHARING YOUR INFORMATION
Etsy and OffTheHookByChrissy share your information while we are preparing an order for you, and after the order has been shipped, Etsy alone retains those records

We do not share your information with anyone other than Etsy and the company through whom we ship which is solely the USPS

Should a government request, a legal obligation, a legal claim (like a tax law), or a court obligation require us to disclose any of your private information, we would do so only with the utmost caution.


***HOW WE SECURE PRIVATE INFORMATION COMING OUT OF THE EU
YOUR RIGHTS
If you reside in certain territories, including the EU, you have several rights in relation to your personal information. Some of the following rights apply generally, and some are specific to your location.

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. We will delete whatever is in our power to delete (except we have a legal obligation to do otherwise.)

• Object. We do not contact buyers after an order is completed, except in the rare occasion that the buyer has requested us to do so. However, you always have the right to object to that contact from us and you have the right to object to any use of your information.

• Complain. If you reside in the EU and wish to raise a concern about use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT US
For purposes of EU data protection law, you may contact us for any questions and concerns about our handling of your data:

Chrissy Allison
oth@offthehookbychrissy.com

OffThe HookByChrissy
c/o Chrissy Allison
39 Dellwood Ct
Decatur, Il
USA