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Jennifer Fredrick

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Jennifer Fredrick


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Shop policies

Last updated on February 8, 2011
Welcome to Off The Hook by Jen! Thank you for taking a look around. I hope you love my creations as much as I do.

Each item is hand crocheted and comes from a clean and smoke free environment. Items are my own original design unless otherwise stated in the item description.

Accepted payment methods

Returns and exchanges
Your complete satisfaction is a priority.

If you are not happy with your purchase, please contact me upon receipt of the item(s) to arrange for return. Item must be returned in unused condition. I will refund for full purchase price (minus cost of shipping) or exchange for another item.
I accept PayPal at the time of purchase.
I ship all items within 1-3 business days upon verification of payment. Items are sent via USPS with delivery tracking confirmation. If you want to upgrade your shipping, please convo me to make those arrangements.

If you are local and can pick up your order, I will refund your shipping.

I am willing to ship internationally as well. Please convo me prior to your order to discuss shipping.
Additional policies and FAQs
I welcome custom orders. If you see a sold/custom order I have already done, chances are I have extra of that color yarn or nylon. I have many colors on hand and if I already have the color you want, can generally get the item made and shipped within 2-3 days. If I do not have the correct color of yarn/nylon, additional time is required. Please convo me, and I will let you know what your options are.