OffTheMantle's Shop Policies
Hi My name is Keely, i love what i do and I'm here to share that with all of you! Im a professional photographer by day and a crafter by night and here you will find a mix of both.
All images are Copyright protected
PayPay is the preferred method of payment unless discussed otherwise for special circumstances.
If there is an item you want but cant afford in one payment please contact me and we can arrange a payment plan, everyone should be able to enjoy handmade items !!!!
All items sold are not to be reproduced in any way as all images are copyright protected.
If you would like to cancel an order it mush be done withing the first 24 hours before item is shipped.
Items ship within 24hours of ordering unless it is a "made to order" item
Items ship by UPS or USPS priority mail depending on if its a breakable item or not.
International orders will be sent with confirmation and tracking numbers
Refunds and Exchanges
If an item is damaged in the mailing process or defective in any way refunds will only be issued if the item is mailed back to me within 30 days.
Exchanges can be made just contact me and we can work it out to make you happy, I want all my clients to love their items in every way.
Last Updated July 8, 2012