DuncanandStone

Keepsake Journals and Memory Books

Fayetteville, Arkansas
|
| 24,732 Sales | 5 out of 5 stars 5 out of 5 stars

DuncanandStone is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    For 10% off your next order subscribe to our mailing list with the link below!

https://manage.kmail-lists.com/subscriptions/subscribe?a=T6hWZe&g=Wtx9Qi

You can also browse our website for exclusive deals and new releases!
www.duncanandstone.com
__________________________________________________________________________________________

SHIPPING INFO: While we make sure to ship all our orders out on time, we cannot control shipping delays by any carrier. All shipping times are estimates based on the carrier's delivery speed, but some deliveries may be delayed due to Covid.

We are not responsible for delayed delivery, but buyers are welcome to return any product within 30 days of receiving their item!

Announcement

Last updated on Apr 6, 2022

For 10% off your next order subscribe to our mailing list with the link below!

https://manage.kmail-lists.com/subscriptions/subscribe?a=T6hWZe&g=Wtx9Qi

You can also browse our website for exclusive deals and new releases!
www.duncanandstone.com
__________________________________________________________________________________________

SHIPPING INFO: While we make sure to ship all our orders out on time, we cannot control shipping delays by any carrier. All shipping times are estimates based on the carrier's delivery speed, but some deliveries may be delayed due to Covid.

We are not responsible for delayed delivery, but buyers are welcome to return any product within 30 days of receiving their item!

Items

 

All Items

Sarah Autry

Contact shop owner

Sarah Autry

Reviews

Average item review
5 out of 5 stars
(3485)
See reviews that mention:

About DuncanandStone

Sales 24,732
On Etsy since 2011

The Artist and The Boss Lady

Hi! Sarah here. A little about us… Stephanie and I met in 2009 while working together at a counseling center in Fayetteville, Arkansas. When we decided to go into business together in 2019, it just made sense to name the business after the place where our friendship began, on the corner of Duncan Avenue & Stone Street.

Over the past 10 years, we have raised six babies between us, becoming more like sisters than friends. A true yin and yang duo, I get excited about putting beauty out into the world and Stephanie has the go-getter personality to make our dreams into a reality.

With the support and teamwork of our husbands, Garland and Garrett, we are proud to bring you a product line aimed specifically at capturing your life story through the art of journaling. These shared stories and experiences are what tie us together, and we wanted to create family keepsakes that will continue connecting families for generations to come.

Shop members

  • Sarah Autry

    Owner, Designer, Curator

    All things creative! I love my job because I get to create beautiful things that bring joy to families all around the world. When I'm not busy chasing my three children around, you'll find me drooling over watercolor sketches and font families.

  • Stephanie Peters

    Owner, Production, Finance

    Stay at home mom to three very active boys and known in our business as The Boss Lady. You can find me tying up all the loose ends and making sure that everything happens as smoothly as possible!

Shop policies

Last updated on May 10, 2022
Welcome to Duncan & Stone Paper Co!
In a world that chases the momentary, we believe in capturing what matters most. Our easy-to-use prompted keepsake journals and prayer cards allow you to document your life experiences to share with generations to come.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We accept returns based on the following conditions:

Returns must be mailed within 15 days of receiving your item to receive a full refund for the product (shipping charges cannot be refunded).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original or similar packaging to ensure it doesn’t get damaged in transit. We cannot exchange or refund an item that is not received in perfect condition.

Buyer is responsible for return shipping cost and there will be a $3 restocking fee per item (this will be subtracted from your refund total).

If your order arrives damaged in transit, please contact us within 7 days of the order being received so that we can investigate the situation and make things right for you!
Payment
Payment must be made in full before any items will ship to you.
Shipping
Your package will be shipped out within 48 hours of placing your order.

Journals are shipped via UPS Ground unless otherwise stated.

While we make sure to ship all our orders out on time, we cannot control delivery delays by a shipping carrier. All shipping times are estimates based on the information from the carrier, but some deliveries may be delayed due to Covid.

We are not responsible for delayed delivery, but buyers are welcome to return any product within 15 days of purchase.

—————————————————————

Once the package is shipped, the shipping details cannot be changed (the order contents, shipping address, shipping speed, or any other shipping details).

—————————————————————

If your package arrives damaged please message us so we can work on a solution!

More information

Last updated on May 11, 2022
Frequently asked questions
Custom and personalized orders

All items are pre-printed and cannot be customized.

Wholesale availability

We do offer wholesale options! For all wholesale inquiries, please email garrett@duncanandstone.com.

Shipping Delays

We expect an increase in delayed shipments this year, which is why we suggest ordering with plenty of time for your item to arrive. We will not be replacing orders stuck in the mail until we are confident that they are truly lost—which might mean long pauses in tracking where your package seems stuck in transit.

95% of the time, missing or delayed packages eventually show up, which is why we are not replacing delayed packages until we are confident they are lost in the mail, mis-delivered, or returned-to-sender.