OhMyHoneyShop's Shop Policies
As a full time seamstress, I enjoy earning my living by making creative bridal wear, costumes, hats, and 50's inspired dresses.
I work from home in my beautiful house in the countryside near Brighton UK, that I share with 12 housemates, 11 chickens, 5 horses, and a peacock that has also decided it is such a lovely place he wants to live here too!
With qualifications in Fashion, Millinery and Costume Design and Making, I love to mix them all together to make wearable art or vintage inspired dresses. I also make wedding dresses for women who want something a bit different. Have a look at my website for more!
I accept Payment via Paypal only.
I post all orders recorded first class. When possible, I use recycled materials.
Please be aware that this is a one woman business, and I buy all materials, make up and post all items If your order is urgent, please email me before ordering
The postage will cost more if you want your item Special or Next Day Delivery.
Refunds and Exchanges
I hope that you are happy with your purchase from me, however, if you are not satisfied, please email me within 7 days of receipt of your item. Return the unworn item(s) within 20 days of receipt, and include your name and email address in the parcel. I regret that I cannot cover the delivery costs of unwanted items. Please note, that when you are returning an item to me, you are responsible for the item until it reaches me, I recommend that you obtain proof of postage. Once I have received your unworn item, I will refund via the original method of payment, or exchange according to your instruction.
Please be careful when trying on your new purchase, I will not refund any item that has been worn, or has deodorent/make-up/perfume damage. Items that appear to have been worn or damaged I will be unable to resell and they are not eligible for refund or exchange.
I hand make all items that I sell, and to a high standard, but mistakes can sometimes happen. If your item is faulty or not what you ordered, please email me at louise_omahony [!at] hotmail.com with a description of the problem and I will contact you with details of how to proceed with the return.
I regret that I am unable to offer refunds on items made in a fabric of your choice, or a special design, because they are not available on my website, and I will be unable to resell them. Because there is only a limited amount of dresses I can make out of the vintage fabric I cannot offer refunds on these either.
Additional Policies and FAQs
Because all items are made to order, it is very important that when buying a dress you check your measurements against my size chart to avoid disappointment.
It is important that you follow the care instructions that come with the garment you have bought.
For most dresses, I recommend washing at 30 degrees, and hang to dry.
Tulle can be delicate, so I recommend hand washing and hang to dry.
The vintage material I use is usually good quality fabric, in order to keep it this way, and to extend its life, hand wash.
If you are ever in any doubt, please email me with details of your garment.
As with all felt hats, these should not be worn in the rain, or ever get wet. This will make them loose their shape. Hats and fascinators should be kept in a safe place, where they will not get crushed or distorted, if heavy items are placed on top of them, they could permanently loose their shape. Look after your hats!
To help refresh the shape of your felt hat, you can use fabric stiffener lightly sprayed or painted on the inside.
Last Updated February 4, 2011