OklahomaMama's Shop Policies
Welcome, indeed! I'm so glad you took a minute out of your busy day to peek at my humble shop :)
Every design you see here has been dreamed up, put together and photographed by yours truly. I'm a one woman beading machine ;)
Custom orders are MORE than welcome... you can contact me by conversation, e-mail me at admin [!at] beads-by-brenda.com or click the Alchemy link to your left.
Also, just about anything in my shop can be modified, resized or upgraded. All you have to do is ask!
Although I do prefer PayPal I'm willing to accept money orders as well.
Personal checks are a matter of trust on the part of both of us... I'd rather not accept an out of state personal check from a first time buyer but once we get to know each other I'm willing to work with you.
ATTENTION OKLAHOMA RESIDENTS! I hate to do this, but the law is the law... I have to collect the current 8.875% sales tax from ya. This will automatically be added to your shipping costs when you check out PayPal. Effective 01 January 2010
If you choose to pay by money order, please send me a convo and I'll let you know how much the tax is so you can add it to the cost of your purchase.
Again, sorry about this!
My state sales tax permit number is: 856589 expires Jan 30, 2012
TRADES: I've done a few trades here on Etsy and have enjoyed the experience. If you see something you like, give me a holler... you won't know if you don't ask, right?
LAYAWAY: I'm happy to offer a layaway plan for all my pieces that are $75.00 and up.... three monthly payments, no interest! The last payment will include shipping if applicable (all my $100 and up pieces automatically include free shipping & insurance)
COMBINED SHIPPING? SURE!
The majority of my items are set for a flat rate $3.00 fee for shipment within the US (USPS First Class)for the first item and only ten cents for each additional item
My "Signature Designs" and other items priced at $100 and up automatically include free USPS Priority shipping and insurance
NEW! Add this to your cart for Priority mail upgrade:
If you need something faster and/or with insurance, just let me know BEFORE you shop and I'll modify the listing to reflect this. Of course if you realize this after you pay I'd be happy to send an additional invoice via PayPal for the extra amount.
INTERNATIONAL SHIPPING: After much deliberation (and several instances where I ended up paying the post office WAY more than I charged the customer) I've come up with a flat rate fee of $20.00 Now I realize that sounds like a lot but I ship USPS First Class priority which just keeps going up and up, much to my dismay.
If you're interested in something and don't mind waiting for the slower and less expensive option, just let me know before you buy. I'm more than willing to work with you :)
Refunds and Exchanges
I truly do want my customers to be happy with their Beads By Brenda purchase so if there is any reason you aren't completely thrilled with your jewelry, please let me know as soon as possible so I can make it right.
So far I haven't had anything damaged or lost (yes, I'm crossing my fingers here!) but I do encourage insurance on all items. All of my $100.00 and up designs automatically come with free shipping & insurance since they are one of a kind & can't be recreated.
Additional Policies and FAQs
At this time I am not accepting requests for wholesale purchases from my shop. I do my very best to keep my costs down for my customers while still getting paid for my time & supplies.
Also, I work full time in addition to this one-woman venture and honestly, there just aren't enough hours in the day to do everything ;)
Last Updated August 10, 2011