OldCottonwood's Shop Policies
All of my listings are vintage, therefore are assumed used. they are in good condition given their age, but like most vintage items may show some sign of wear. I take pride in my honesty and full disclosures on each and every item. But, unknowingly, wear of any kind can be missed when describing an item. Please be confident that each item its described to the best of my knowledge.
i thrive on thrifting. if an item is in this shop, it struck a cord with me as being worthy of my time and effort to find it a new home. trust in that. i believe in my shop and i believe in pricing that is affordable.
we happily accept credit cards, pay pal, etsy gift cards and personal checks
purchasing multiple items will add the shipping total up fast! however, don't let that deter you as I reimburse for shipping overages. therefore, buying multiple items will actually save you money in shipping.
i ship internationally as well - convo me if you want me to figure international shipping for an item.
i will ship within 1-3 business days of confirmation of payment. and it usually is 1-2 days. if you want the item(s) insured, you will have to tell me that and include that with your payment. some items include insurance and i will disclose that info in the description. all items come with tracking/delivery confirmation. you will get an email from me/etsy/paypal with that info after i drop it off at the post office.
::parcel post is the slowest method - it usually gets there within a week but can take longer. if you need it to go faster, please, please request priority mail or express. if shipping differs by a great deal, i will ask for you to help with that cost.
Refunds and Exchanges
We do our very best to describe each item and to take the best pictures and we know things can be missed. We want you to be happy with your purchase and we will accept returns. The cost of the item only will be refunded. Return postage is the responsibility of the buyer. Item must be returned in the exact same condition as when it left our shelf. If you want to return something, please contact us first and we can work something out.
Additional Policies and FAQs
i thrive on vintage finds and upcycled pieces. and i believe in using recycled goods to send my inventory in. your item will be safe, secure and arrive in a timely manner. 95% of our boxes, peanuts, bubble wrap, air pockets, newspapers and styrofoam are all recycled material. if the box is used, marked up, scribbled on, consider it a compliment.
Last Updated February 25, 2015