OldHillsDesignCo
Items
All Items
Reviews
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MariskaB on Sep 28, 2019
5 out of 5 starsBeautiful reminder of my recent trip to Granada, Spain. Thank you!
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Stephanie on Aug 15, 2018
5 out of 5 starsBeautiful and functional, much lighter than I expected too. Would like to buy another!
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Courtski on Aug 4, 2018
5 out of 5 starsSuch a positive, strong, beautiful statement piece!! Thank you for working with me and being flexible!
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Courtski on Jul 26, 2018
5 out of 5 starsGorgeous! Love it so much and waiting to pair it with a perfect top! Thank you for taking pmts and working with me on this!
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Heather on Mar 1, 2018
5 out of 5 starsI really, really love my mug! This is actually the second mug I bought, because I loved the first one so much I had to have the other one! It also shipped super fast, and the seller had great communication with me! I will for sure buy from this shop again!
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Heather on Mar 1, 2018
5 out of 5 starsI really, really love my mug! I loved it so much, I bought the other one to go with it! It also shipped super fast, and the seller had great communication with me! I will for sure buy from this shop again!
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Marissa on Jul 14, 2017
5 out of 5 starsWords cannot describe the beauty of, and stellar workmanship that went into, this piece. It truly is a wearable work of art. I can't stop looking at it. Vanessa is AMAZING! Thanks again!!! ;)
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About OldHillsDesignCo
Community + Beauty + Objects = Old Hills
We are a small company based out of Middletown, Ohio-- midwest at its best! We value community, excellent craftsmanship, and unique approaches to traditional objects. We are inspired by the beauty of material and the opportunity to fill daily life with beautiful, handmade objects.
Shop members
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Vanessa Graham
Owner
Shop policies
Accepted payment methods
Returns and exchanges
I want you to love your Old Hills item. If you are not completely satisfied with your purchase (for any reason) you may return the item within 14 days of receiving it in its original packaging and in an unworn, unused and new condition.
Special and custom orders are non-returnable.
Please notify me by Etsy Conversations or email before the return, within the 14 day period. You will be responsible for shipping the item back to me. Credit will be issued as soon as I receive the piece. Unfortunately, your refund will not include original shipping and/or added insurance charges. I reserve the right to not accept a return and may require a repair fee if the item has been at all damaged or worn. While my policies are firm, I will do everything I can to work with you and make sure your experience is positive.
DAMAGED ITEMS:
If a piece is damaged or broken due to routine wear and tear please contact me and I will be happy to repair your piece. Repairs are free of charge within 6 months of your purchase; after the six month time period there will be a repair charge. Price for repairs is determined by the degree of damage. Customer will be responsible for shipping the item to me for repairs-- but after it has been fixed I will return it free of charge.
Payment
Please know that items will not be shipped until payment is received.
Shipping
If items are in stock will ship within 1-3 business days unless otherwise noted. If you are unsure about whether your item is in stock, please check product description or contact me (email or Etsy conversation). If item is not in stock, please allow up to 12 days for me to make your item and get it in the mail! You will receive an update as soon as your item has been shipped.
SHIPPING METHODS:
We are now shipping internationally.
All orders are shipped via USPS Priority with a tracking number and delivery confirmation. Orders placed within the USA should arrive 1-3 business days after being shipped.
If you are too excited to wait up to three days for shipping time, please contact me and I would be happy to rush your order along. Any upgraded shipping will be paid for by customer.
If you are the frugal type that would rather save a few bucks and wait a few more days, you can also change your shipping to our "Less Money, More Time" option. Your package will ship USPS First Class mail with this option.
**********Also, for those of you who live in Middletown or Oxford and would rather pick up your item instead of have it shipped within the same town--- enter code ILOVEMIDDLETOWN at checkout to bypass shipping charges**************
ADDRESS:
Shipment will be sent to the address provided by Etsy or Paypal. If you need the shipment to be sent to a different address, please provide it in the "Note to seller" section when you check out.
INSURANCE:
Packages are automatically insured up to $100. If you would like to purchase additional insurance or signature confirmation, please leave me a note in the "Message to Seller" when you make your purchase and I will send you a personalized Etsy listing invoice for the difference.
Additional policies and FAQs
Yes, yes, yes! One of my favorite parts about making. I love making your ideas into a actual, physical, beautiful object! Contact me with any inquiries, even if you are just curious about possibilities.