OldIrvinsBoutique's Shop Policies
Welcome to Old Irvin's Boutique.
Please take the time to read through my shop policies and if anything is still unclear then please get in contact.
Paypal is my preferred method of payment and only method of payment from international buyers.
Cheques are welcomed from UK buyers.
Any custom orders taken, a part payment will be required please ask for more information.
Payment is required within 5 working days.
-All items will be shipped once payment has been received.
-All ready made orders will be shipped out within 3 working days.
-Any custom orders will be shipped as soon as they are ready however please give upto 6 weeks for items to be made.
-All orders are shipped first class recorded delivery which will require a signature.
-For international buyers, import duties, taxes and charges are NOT included in the item price or shipping charges. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
-Shipping insurance can be arranged however this will be an additional charge please ask for more details.
-I also ship worldwide if you are unsure if i ship to your country feel free to message me and ask
Refunds and Exchanges
-Any custom orders that are placed will be non refundable, all items are hand made by myself so will only be sent in excellent condition. I will never send out an item that is damaged or that i wouldn't wear myself.
-No returns will be accepted based on colour choices/fabric choices so if you are placing a custom order please be 100% about your colour choices and fabric choices.
-If you are requesting a custom piece please be accurate on your measurements as these measurements i will use to make your garment. And returns will not be accepted on untrue measurements.
-With ready to wear garments please read carefully the measurements i have given. All measurements are given in inches.
-Any damaged or lost in transit items is the only exception for a refund, if your item is insured the timing of your refund will depend on the time it takes to process an insurance claim.
Additional Policies and FAQs
For the time being i am only constructing womenswear.
Old Irvin's Boutique UK
Last Updated November 28, 2012