FrannyandFrank

Less Fuss + More Fun

North Vernon, Indiana · 2171 Sales

FrannyandFrank

Less Fuss + More Fun

North Vernon, Indiana 2171 Sales On Etsy since 2008

0 out of 5 stars
(1783)

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Miss Barbara

Contact shop owner

Miss Barbara

Reviews

No reviews in the last year

Anonymous on Mar 26, 2012

5 out of 5 stars

This is really a beautiful set. Thank you so much for your fast shipping and excellent customer service!

Anonymous on Mar 18, 2012

5 out of 5 stars

ah . . . this was my lucky day ♥ not to mention the day we met!!! xo

View all 1783 reviews

Shop policies

Last updated on April 1, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment by PayPal only. I am happy to accept e-checks thru PayPal but be aware there is a waiting period for an e-check to clear. Please contact me if there is an issue with payment for an order. Items may be Reserved for a maximum of 3 days.
Shipping
Most generally your purchases will be mailed the day after payment is received...sometimes even the same day depending on the time of day. I tend to be impatient and like to get things quickly, so I operate on the notion that every one else is just like me :-)

After your purchase you will receive a personal note including the intended ship date for your package thru the Etsy convo system as well as a message that is automatically generated by PayPal when I process your shipping label.

I use PayPal shipping to generate U.S. shipping labels. Your domestic postage will always include Delivery Confirmation and I keep a record of the confirmation number generated by the USPS.

Items weighing less than 13 oz when packaged ship 1st Class parcel within the U.S., 1st Class Intl parcel outside of the U.S. If you would like to arrange an alternate shipping method, please contact me prior to payment.

If you would like to request shipping insurance for your purchase, please contact me prior to payment to make arrangements for the additional fee.

I wrap and package all items with proper care for shipment and respect of delicacy....for small items this usually involves bubble wrap and padded envelopes - for larger items bubble and or stryo in the box. I am happy to cushion with newspaper by request and mail small items in a paper envelope if you desire a more eco-friendly package...just make that request when you check out.

Please contact me to inquire about international shipping to countries not included in a listing. I ship to most European countries upon request. I do not ship to some international destinations due to a history of loss or strict import rules. Some items are not available for international shipment due to customs regulations.
Refunds and Exchanges
It is my goal that you be delighted with your purchases and the service you receive. If there is ever an issue, please contact me and I will make ammends as the situation allows.

I cannot be responsible for shipments lost or damaged in transit unless shipping insurance is purchased.
Additional policies and FAQs
The amount of postage for heavier items can vary by your location and the amount of postage for multiple purchases can sometimes be inaccurate. I will adjust postage paid by a refund into your PayPal account if you pay more than $1 in excess shipping and handling for your order.