Shipment of ready-to-ship purchases within 0-1 business days.

Purchases made to order are shipped within 3-5 business days after completion of work.

North America: 2-5 business days
Europe: 2-5 business days
Australia, New Zealand and Oceania: 3-5 business days
Asia Pacific: 3-5 business days
Latin America and the Caribbean: 3-5 business days

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
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- My art dolls are handmade using knitting and needle felted techniques, from luxury mohair yarn and angora yarn, no real animal was not killed and was the inspiration for this creation.
Filled with eco-friendly polyester fiber.

- Animals dolls with a tail stand on their own, they rely on the tail. The tail is long and flexible and can take various forms. Mobile hands and legs. An inside wire.

- Please, all products in this store are not certified dolls, but decorative dolls. Because of this, they are not recommended for use by children. I create my toys in a smoke-free studio.
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- I will ship your items in a kraft gift box with safe packing (See pictures in every listing).
All items will be very carefully packaged so that your purchase reaches you in perfect condition.

- I'll send you a tracking number notification when your items are shipped.
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- All items are made by hand, they can take 3 to 14 working days to produce them, depending on the number of orders in the plan up to yours.
Perhaps orders can be processed faster than this time limit, but we can not guarantee this.

- Carefully check the item to know if the hand-made product is "READY TO SHIP" or it is marked "MADE TO ORDER" and it takes time for it to be hand-made.
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