patti davidson on Mar 25, 2017
My daughter absolutely loves this necklace!
isobel8em on Mar 18, 2017
Delicate and unique - I love them!
Engraved jewelry & minimalist designs
We're a small shop of 4 who love to make our customers happy with meaningful jewelry that's meant to be treasured for a lifetime. We put a lot of love into your engraved necklaces, hammered bangle bracelet or custom design. From design to cut to final polish - we make each piece to order and with thanks for letting us do what we love.
We're so lucky to be able to listen to music and make awesome jewelry for our very valued customers each day! We work hard on excellent customer service, fast shipping and gorgeous, lasting jewelry.
Owner, Creator, Designer
I started Olive Yew in the den of my home and as it grew I knew I needed a team of hard working, happy, and smart perfectionists. It seemed like an impossible task, but below you'll see what they mean by "dream team." I thank my lucky stars everyday!
Shipper, Customer Service
Nancy is in charge of shipping, accounting & customer service. She has a way with words and her kindness and patience are endless. She's the mama bear at Olive Yew! Our motto is WWND - "What would Nancy do?" She always has a great solution!
Maker & Metalsmith
Carmen is a master of the jump ring. She can make anything and does so with a smile and a "yes, baby!" You'll never see her flustered, even in a rush, and her attention to detail is flawless. Her caring nature shines through in her work.
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalized orders
Many of our items are customized, and may require additional information from you such as, text for custom engraving, letter choices, and even special chain lengths. Please use the “Add an optional note to seller” section at check-out to let us know your specific custom needs. Not sure what to do, please contact us and we’ll be happy to help.
Gift wrapping and packaging
Each piece purchased, is placed on our stylish Olive Yew jewelry card and added to our shiny silver foiled, white jewelry box. Each box also includes jewelry care tips and our “Show Some Love” card, which lets you know how to contact us. Certain items also include a polishing cloth to help keep your item shiny and beautiful. Not all items will be boxed separately.
Sending an item as a gift? Add your personal message to an Olive Yew gift card. Just let us know how you would like it to read in the “Add an optional note to seller” section at check-out.
We ship from the Matthews, NC, USA to many international countries. Once your item is added to the cart, under shipping, there is a pull down menu with the list of countries we ship to. Once you select your specific ship to country, you will see our shipping cost to that area. The average shipping time is 10-15 days, but can vary with customs and specific area delays.
Items custom ordered, altered, or manufactured to your specifications (including engraved and specific chain length pieces) WILL NOT be accepted for refund, credit, or exchange.
To return non custom item for exchange/refund/repair, please contact us at: email@example.com for a Return Authorization form. There will be a $5.00 restocking charge per returned item and shipping is non-refundable.
Exchanges and Refunds are possible, unless custom, within 14 days of receipt of item, providing item has not been worn, used, altered, or damaged.
Repairs for items less than 60 days old are under shop warranty and may be repaired or replaced depending on the damage.
Buyer is responsible for all return shipping, including customs fees when applicable.
Just like clothing, periodic cleaning is recommended to maintain your jewelry’s beauty. Wipe your chains carefully with a soft dry cloth to keep them clean and free of elements which oxidize. Remove at night and store in a cool dry area of your home, the bathroom is too humid and exposes your items to tarnish.
Special Care for Plated Items
Please check your jewelry items description to see if it is made with any plated materials.
- Do not overly rub plated charms, continual friction you can “wear off” the plating.
- Do not sleep, swim, shower, or exercise in your jewelry.
- Avoid getting items wet, dry with a soft clean cloth.
- Do not clean with chemicals, which will strip the finish.
- Certain medications (particularly blood pressure and