OliveYewJewels

Engraved necklaces, initial necklaces & more

36550 Sales

OliveYewJewels

Engraved necklaces, initial necklaces & more

36550 Sales On Etsy since 2011

5 out of 5 stars
(5590)

Announcement   All items ship in 1-3 business days! Best Friend gifts, initial necklaces, monogram necklaces, personalized lockets, name bracelets, dainty personalized jewelry & gold name bar necklaces. All handmade in our Charlotte NC studio with love! Follow us on Pinterest and Instagram!

Every Olive Yew jewelry purchase comes in a beautiful Olive Yew jewelry box.

Pinterest:
https://www.pinterest.com/rosegoldjewelry/

Instagram:
https://instagram.com/oliveyewjewels/

Follow us at https://www.facebook.com/OliveYewJewelry
for giveaways, coupons & promotions!

Gold, silver and rose gold handmade jewelry. We specialize in personalized and custom jewelry, so if you want that special letter or name bar necklace - just ask!

We follow USPS guidelines for delivery and mail within the stated time frame, however, cannot guarantee USPS delivery. Items that are lost, incorrectly addressed, or show delivered are not in our control.

Announcement
Last updated on May 12, 2016

All items ship in 1-3 business days! Best Friend gifts, initial necklaces, monogram necklaces, personalized lockets, name bracelets, dainty personalized jewelry & gold name bar necklaces. All handmade in our Charlotte NC studio with love! Follow us on Pinterest and Instagram!

Every Olive Yew jewelry purchase comes in a beautiful Olive Yew jewelry box.

Pinterest:
https://www.pinterest.com/rosegoldjewelry/

Instagram:
https://instagram.com/oliveyewjewels/

Follow us at https://www.facebook.com/OliveYewJewelry
for giveaways, coupons & promotions!

Gold, silver and rose gold handmade jewelry. We specialize in personalized and custom jewelry, so if you want that special letter or name bar necklace - just ask!

We follow USPS guidelines for delivery and mail within the stated time frame, however, cannot guarantee USPS delivery. Items that are lost, incorrectly addressed, or show delivered are not in our control.

Angela Parker-Kennedy

Contact shop owner

Angela Parker-Kennedy

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Updates

Lots of fur baby love happening around here!

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About

Olive Yew’s handmade jewelry for women embraces a design as timeless as it is versatile

Made by hand and designed with care in a small workshop in Charlotte, North Carolina, Olive Yew's gold, silver and rose gold jewelry for women is sophisticated, timeless and designed to make every woman and girl feel beautiful.

Though Olive Yew has grown into a team effort, that mission remains as singular as ever. We pay obsessive attention to the most minute detail of every necklace, bracelet, ring, and earring we make and we treat every piece like it's the first and last piece we'll ever make.

Follow us!
Pinterest: https://www.pinterest.com/rosegoldjewelry/
Instagram: https://instagram.com/oliveyewjewels/
Facebook: https://www.facebook.com/OliveYewJewelry/
Twitter: https://twitter.com/OliveYewJewels
Blog: http://www.oliveyew.com/blogs/olive-yew-blog

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Shop members
  • Angela

    Owner, Designer, Photographer

    I started Olive Yew in the den of my home and as it grew I knew I needed a team of hard working, happy, and smart perfectionists. It seemed like an impossible task, but below you'll see what they mean by "dream team." I thank my lucky stars everyday!

  • Nancy Ramsey

    Shipper, Customer Service

    Nancy is in charge of shipping, accounting & customer service. She has a way with words and her kindness and patience are endless. She's the mama bear at Olive Yew! Our motto is WWND - "What would Nancy do?" She always has a great solution!

  • Carmen Jackson

    Maker & Metalsmith

    Carmen is a master of the jump ring. She can make anything and does so with a smile and a "yes, baby!" You'll never see her flustered, even in a rush, and her attention to detail is flawless. Her caring nature shines through in her work.

  • Lily Tiet

    Inventory And Packaging

    Just to name a few, Lily's many talents include hammering necklaces and bracelets, shipping, inventory, and packaging. She is a pro at every task and is never without a smile. Her sunny disposition brings happiness to all of us each day.

  • Angie Hayworth

    Marketer

    Angie is the Olive Yew marketing maven. She's a great writer, scheduler, photographer and so much more. As the newest member of Olive Yew, she's stolen our hearts with her sunny disposition and knack for getting the job done (before we even ask!)

Shop policies

Last updated on May 10, 2016
Thank you for reading Olive Yew Shop Policies.
Convo me with any questions!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
===== PAYMENT =====

Payment is due at the time of purchase via credit card or PayPal. Please make sure your PayPal address is accurate and "safe." Items ship after payment clears.
Shipping
===== SHIPPING =====

SHIPPING TIMETABLE
All jewelry is made to order and shipped out within 1-2 business days after payment clears. We ship from Charlotte, North Carolina. USPS US delivery times vary based on distance and average from 3-5 days.

SHIPPING TRACKING AND CONFIRMATION
Delivery Tracking and Confirmation is added to every U.S. Shipment. The tracking number is on your shipment notification email from USPS. This email might be in your spam folder!

SHIPPED ITEMS NOT RECEIVED.
If the USPS shows an order as "delivered" and you did -not- receive it, I am -not- liable for replacement. Please contact your local USPS office with your provided tracking number or speak to your carrier.

INTERNATIONAL SHIPPING
The international shipping charge $16.99 for each package. International shipping can take up to 30 days.

U.S. PRIORITY SHIPPING
If you need your order within 2-4 business days in the U.S. - upgrade to Priority the cost is $10.99. The upgrade to Priority shipping will also include priority order processing. Choose your method by clicking on the shipping pull down menu at check-out. Delivery times are not USPS guaranteed.

U.S. EXPRESS SHIPPING
If you need your order within 1-2 business days in the U.S. - upgrade to Express. The cost is $26.99 to upgrade to Express shipping. This option ensures your order will take priority over other orders. Choose your method by clicking on the shipping pull down menu at check-out. USPS Guaranteed delivery times.

OTHER OPTIONS
Contact us at nancy [!at] oliveyew.com for additional shipping options, such as Signature Required Delivery or Insured Delivery.
Refunds and Exchanges
===== CUSTOM ITEMS =====
Items custom ordered, altered, or manufactured to your specifications (including specific chain lengths) -CANNOT- be accepted for refund, credit, or exchange.

===== CHAINS =====
If a chain is too short, I will not "exchange" for a longer length, but suggest you purchase an extender: https://www.etsy.com/listing/90220926
If a chain is too long, there will be a shipping and alteration charge of $9.99 domestic delivery, and $19.99 international delivery to "repair."

===== EXCHANGES AND REFUNDS =====
Refunds and exchanges are possible within 14 days of receipt of item, providing item has not been worn, used, altered, or damaged. Buyer is responsible for return shipping of the item.

===== EXCHANGES =====
Exchanges are possible within 14 days of receipt of item, providing item has not been worn, used, altered, or damaged. There will be a charge for shipping and handling for all exchanges: $9.99 domestic and $19.99 international. Additional amounts may apply, depending on items exchanged for. To return an item for exchange, please contact us at: nancy [!at] oliveyew.com for a Return Authorization form and pricing. Buyer is responsible for all return shipping, including customs fees when applicable.

===== REFUNDS =====
If you are not satisfied with your NON-custom order and wish to return merchandise (excluding the aforementioned above), we will give you full credit minus shipping and a $5.00 handling charge, provided these guidelines are followed:
1) Merchandise is returned within 14 days of receipt.
2) Item has not been worn, used, altered, or damaged.
3) Items are securely packaged, and a copy of your Return Authorization form is included with return.

Buyer is responsible for all return shipping, including customs fees when applicable.

We reserve the right to refuse the return of any merchandise that does not meet the above return requirements according to our sole discretion.

Olive Yew! will not assume responsibility for reimbursement or compensation in the event return packages are lost, stolen, or mishandled.

Sorry, -no- refunds for sale items or gift boxes.

===== REPAIRS =====
Orders less than 60 days old are under shop warranty and may be repaired or replaced depending on the damage. Items damaged 60 or more days after receipt of your order are subject to a repair fee of a minimum of $9.99 domestic - $19.99 international. A Return Authorization form must be included with return for repair. Buyer is responsible for all return shipping, including customs fees when applicable.

===== RETURN AUTHORIZATION FORM =====
To receive a Return Authorization form for your item refund, exchange, or repair, please contact us at: nancy [!at] oliveyew.com
Additional policies and FAQs
===== CARE AND MAINTENANCE =====

Cleaning is recommended to maintain your jewelry piece’s beauty. Wipe your chains carefully with a soft cloth to keep it clean and free of elements which oxidize. Do not over work the plated materials, as you can “wear off” the plating.

Our rose gold and gold chains are all filled, which means made from solid "rose gold or gold" and "filled" with other alloys. Filled chain can be worn like solid rose gold or gold because its outer surface is solid rose gold or gold. Filled chain is created by using heat and pressure to fuse a layer of rose gold or gold to copper, brass, or some other base metal. The bond produced is a permanent one.

Most of our charms are plated, which means they have a heavy coating of rose gold, gold or sterling silver over hypo-allergenic brass or rhodium. The gold or silver can eventually wear thin if it comes into constant contact with the wearer's skin and friction. Therefore I do not recommend, and do not warranty your piece, if you sleep, swim, shower, or exercise in your jewelry.

Here are a few tips to keep your plated items beautiful:

-REMOVE AT NIGHT. do not sleep with plated jewelry, night sweat and the extra rubbing against the skin will cause the plating to wear off faster. Some people might be allergic to the base metal (varies from item to item, manufacturer to manufacturer) and having an item on 24 hrs might cause an unwanted reaction. remove at night to avoid skin reactions and extend the life of your items

-AVOID GETTING YOUR ITEMS WET. it is best to store in a dry area. Bathrooms are not an ideal place, as the humidity thins the plating. Avoid swimming, showering, sweating and high humidity.

-DO NOT CLEAN WITH CHEMICALS. plating is much more delicate than pure metals. Use a damp soft cloth (not dripping wet), wipe down gently, use a clean towel to dry. When cleaning chains hold by the clasp and do not tug at the chain or you run the risk of breaking the clasp. Do not use polishing cloths or chemicals to clean ANY plated item, chemicals will fade the plating. This is my most common problem with items fading.

Other suggestions to extend the life of your plated items:
- Certain medications (blood pressure and diabetes that I've noticed) will cause plating to fade faster, this holds specially true for rose tone plating.

===== GIFTS =====

All Olive Yew! items will be sent in our glossy white jewelry box, with our silver foiled logo. We do not offer gift wrap at this time.