OliviaBottega

Olivia Bottega Official

Moscow, Russia On Etsy since 2018

1,107 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

OliviaBottega

Olivia Bottega Official

Moscow, Russia | 1,107 Sales

Announcement    My name is Anastasia Kazarezova and I am the founder and designer of my brand Olivia Bottega.

If you are in doubt about the authenticity of our store, please write us a message on the official website and we will send you a confirmation.
We are very glad that you looked into our store and hope that you will find a dream wedding dress. If you have any questions we are ready to answer them.

Website: https://www.oliviabottega.com

My youtube channel:
https://www.youtube.com/channel/UCENnZwYsQYwqSwftEBwwqCg

CUSTOMIZE
------------------
If you want to change something in the original version, please let me know, I will recommend the best routes.
We can make some changes for the dress:
-combine skirts and tops of different dresses (not all dresses!);
-replace lace up with zipper+buttons;
-add / remove sleeves
-add/cancel lower sequins tulle for skirt.
-add/cancel trail.
-add/cancel beading.
-add more hard grids for fluffiness skirt., etc
Some of these changes are not customizations and require a refund.

SHIPPING
--------------
We need for production 5-10 weeks.
-EMS fast delivery - FREE - 18-25 days (partner USPS Express in the USA, national express postal services in other countries).
-DHL 3-6 days 50-70$

CUSTOMS DUTIES upon receipt of the parcel:
-for brides from the USA and Canada - no need to pay.
-for brides from Europe, the customs duty is from 40 to 100 euros (often brides do not pay customs duty. it depends on the politics of your country).
-for other countries (please check with your country's customs office about this).

If you need a dress URGENTLY, please write me, maybe we have lace available and can make the dress quickly.
SIZE
-------
Please add your measurements to the comment on the order.
We will sew a size that is as close as possible to your measurements:
-bust;
-waist;
-hips (for mermaid);
-length waist to floor with your heels;
-bicep (the fullest point);
-length sleeves (from shoulder to wrist).

Please note that we use only basic measurements! This means that you may need some help from a dressmaker. But usually our dresses sit perfectly right away.

EXCHANGES И RETURNS
-----------------------------------
We gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 20 days of delivery
Request a cancellation within: 2 days of purchase.

We refund the full price with the exception of $ 60, which we spent on delivery.
Return shipping costs are the responsibility of the buyer.

We don't accept exchanges
If the dress has not been delivered yet or is not in the delivery process, you can make a refund. A refund will be made within 30 days.

 You can't return the dress if:
-it was customized;
-sizes not exceeding 14, The length of the skirt is not shorter than 110 cm (43inches).

But we are ready to discuss each individual problem and find a way out of any situation.
If you do not receive the dress before your wedding, we will return the money!


If the dress has not been delivered yet or is not in the delivery process, you can make a refund. A refund will be made within 30 days.

---------
Please write to me, I will answer all your questions!

Announcement

Last updated on Dec 1, 2020

My name is Anastasia Kazarezova and I am the founder and designer of my brand Olivia Bottega.

If you are in doubt about the authenticity of our store, please write us a message on the official website and we will send you a confirmation.
We are very glad that you looked into our store and hope that you will find a dream wedding dress. If you have any questions we are ready to answer them.

Website: https://www.oliviabottega.com

My youtube channel:
https://www.youtube.com/channel/UCENnZwYsQYwqSwftEBwwqCg

CUSTOMIZE
------------------
If you want to change something in the original version, please let me know, I will recommend the best routes.
We can make some changes for the dress:
-combine skirts and tops of different dresses (not all dresses!);
-replace lace up with zipper+buttons;
-add / remove sleeves
-add/cancel lower sequins tulle for skirt.
-add/cancel trail.
-add/cancel beading.
-add more hard grids for fluffiness skirt., etc
Some of these changes are not customizations and require a refund.

SHIPPING
--------------
We need for production 5-10 weeks.
-EMS fast delivery - FREE - 18-25 days (partner USPS Express in the USA, national express postal services in other countries).
-DHL 3-6 days 50-70$

CUSTOMS DUTIES upon receipt of the parcel:
-for brides from the USA and Canada - no need to pay.
-for brides from Europe, the customs duty is from 40 to 100 euros (often brides do not pay customs duty. it depends on the politics of your country).
-for other countries (please check with your country's customs office about this).

If you need a dress URGENTLY, please write me, maybe we have lace available and can make the dress quickly.
SIZE
-------
Please add your measurements to the comment on the order.
We will sew a size that is as close as possible to your measurements:
-bust;
-waist;
-hips (for mermaid);
-length waist to floor with your heels;
-bicep (the fullest point);
-length sleeves (from shoulder to wrist).

Please note that we use only basic measurements! This means that you may need some help from a dressmaker. But usually our dresses sit perfectly right away.

EXCHANGES И RETURNS
-----------------------------------
We gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 20 days of delivery
Request a cancellation within: 2 days of purchase.

We refund the full price with the exception of $ 60, which we spent on delivery.
Return shipping costs are the responsibility of the buyer.

We don't accept exchanges
If the dress has not been delivered yet or is not in the delivery process, you can make a refund. A refund will be made within 30 days.

 You can't return the dress if:
-it was customized;
-sizes not exceeding 14, The length of the skirt is not shorter than 110 cm (43inches).

But we are ready to discuss each individual problem and find a way out of any situation.
If you do not receive the dress before your wedding, we will return the money!


If the dress has not been delivered yet or is not in the delivery process, you can make a refund. A refund will be made within 30 days.

---------
Please write to me, I will answer all your questions!

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1107 Sales
 

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Olivia Bottega

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Olivia Bottega

Reviews

Average item review
5 out of 5 stars
(262)
See reviews that mention:
quality 72 shipping 58 customer service 71

About OliviaBottega

Sales 1,107
On Etsy since 2018

We founded our brand in 2018. Design and selection of fabrics we do ourselves.

Shop members

  • Anastasia

    Owner

Shop policies