OliviaGraceCouture

Children's Embroidered Shirts for Special Occasions

Fresno, California | 6226 Sales

OliviaGraceCouture

Children's Embroidered Shirts for Special Occasions

Fresno, California 6226 Sales On Etsy since 2009

5 out of 5 stars (1317)

Announcement   **IMPORTANT** ~~ **PLEASE READ**
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TURN AROUND TIME:
Currently I am processing all embroidery orders in approximately 2-4 weeks from the time payment is received. Please keep in mind that this is BEFORE SHIPPING time. All items are shipped first class unless an upgrade has been purchased.

Occasionally rush orders can be accepted for an added rush fee. Please convo me to see if I will be able to accept your order if you need it before the normal processing time .

Custom orders happily accepted!! Convo me so that we can work on a design.

Please only convo me through etsy, NOT email. Often my emails go to my spam folder and I may not see it. If I do not reply to your ETSY message within 48 hours, please message me again.

Please become a fan of our facebook page for upcoming specials! https://www.facebook.com/OliviaGCouture

Looking for shirts for yourself? Checkout my other shop OliviaKayCouture!
Thank you!
Melissa

Announcement

Last updated on Mar 19, 2018

**IMPORTANT** ~~ **PLEASE READ**
****************************
TURN AROUND TIME:
Currently I am processing all embroidery orders in approximately 2-4 weeks from the time payment is received. Please keep in mind that this is BEFORE SHIPPING time. All items are shipped first class unless an upgrade has been purchased.

Occasionally rush orders can be accepted for an added rush fee. Please convo me to see if I will be able to accept your order if you need it before the normal processing time .

Custom orders happily accepted!! Convo me so that we can work on a design.

Please only convo me through etsy, NOT email. Often my emails go to my spam folder and I may not see it. If I do not reply to your ETSY message within 48 hours, please message me again.

Please become a fan of our facebook page for upcoming specials! https://www.facebook.com/OliviaGCouture

Looking for shirts for yourself? Checkout my other shop OliviaKayCouture!
Thank you!
Melissa

Melissa

Contact shop owner

Melissa

View all 250 items

Updates

This T-Rex shirt was a special request from my Dino loving son Luke. flag-uaflag-sa

About

WELCOME

Thank you so much for stopping by!
All items are made/embellished by me in my home studio.
I started out making hair accessories when I found out I was expecting a daughter in 2007. As time went on, my wonderful husband purchased a small home embroidery machine for my Mother's Day gift in 2009. I had been eye balling one for months prior to that and I guess he got the hint, LOL!
After months and months of practice and perfecting the process, I was finally ready to offer my embroidered items for sale. I have since passed that little machine on to my daughter and use 2 professional embroidery machines. I also offer vinyl embellished shirts in my other etsy shop (OliviaKayCouture).
I love creating one of a kind custom shirts for Holidays, Birthdays, Special Occasions, and Just Because!

Around the web

Shop members

  • Melissa

    Owner, Creator, Designer

    Hi! I am a mother of 4 and wife to a wonderful husband. I love my family and being creative.

Shop policies

Last updated on May 16, 2018
Welcome to my shop! I am inspired daily by the little ones in my life, my 18 year old daughter, 8 year old daughter, and twin 4 year old boys.

I hand make or embellish everything in my shop so I am always open to custom orders and color changes.

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Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of the product, no returns or refunds can be made.

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If item is defective or you are unsatisfied for any reason, please contact me within 2 days of receipt to discuss options.

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Please note my current turn around times, which are posted throughout the shop and on the listings.

I will not can not cancel order after they are placed. Your purchase price may be applied toward another item within my shop if needed.

If an order cancellation is approved, a restock charge of 25% will be deducted from your total refund.

Thank you for understanding.

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Please understand the the postal shipping timeline provided are an estimate from the USPS. I can not be responsible for items taking longer during the shipping process. I can only guarantee dates of shipment, not delivery.

If you find your package is taking longer to arrive once I ship, please contact me so I can work with the USPS to locate your package.

Unfortunately, there are NO guaranteed delivery dates through the USPS. Items take an average of 2-5 days ship time. I recommend ordering ahead enough to give you at least 1 week time for shipping.

After items are marked as "delivered" it is assumed they have been received. After that point if you still have not received your package, you will need to contact your local post office.

I reserve the right to refuse service to anyone, at anytime.
Payment
Please note my current turn around times, which are posted throughout the shop and on the listings.

I am unable to cancel orders after they are placed as supplies are purchased based upon orders placed. Your purchase price may be applied toward another item within my shop if needed.

If an order cancellation is approved, a restock charge of 25% will be deducted from your total refund.

Items are completed and shipped in the order of payment.

Payment is expected immediately after order is placed. I accept paypal and credit cards.

Sales tax is collected on orders shipped to CA residents.
Shipping
Please note:

***Please be aware of current turn around times prior to placing your order. Embroidery orders ship approximately 2-4 weeks from time order is placed, depending on season. This does NOT include ship times. If you need it sooner than that, please contact me prior to ordering to discuss rush options.

Priority shipping and express shipping options are available for an added fee.

Unfortunately, there are NO guaranteed delivery dates through the USPS. Items take an average of 2-5 days ship time within the US. I recommend placing your order early enough to give you at least 1 week time for shipping.

International orders can be accepted to certain countries. Please keep in mind that depending in your country's policy/law/rules, there may be customs/duty fees due once your item arrives. These customs/duty fees are out of my control and are the buyers responsibility. They are not included in the price of your shipping.

Please make sure the correct shipping address is listed when you are checking out. If your order is returned to me due to an incorrect address provided, I will need to charge you the shipping fee again in order to re-ship once your package is returned to me.
Additional policies and FAQs
Please only send me messages through Etsy convos. All communication will need to be conducted here through etsy convos, I will not discuss orders via phone. This protects both you and I should any questions arise. It also makes it easy to refer to as I work on orders.

I reserve the right to refuse service to anyone, at anytime. Any on-going harassment will be refereed to etsy's support team.
Privacy
Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom orders, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, Melissa Munoz, am the data controller of your personal information. If you have any questions or concerns, you may contact me at oliviagracecouture [!at] gmail.com

More information

Last updated on Apr 20, 2017
Frequently asked questions
What does SS and LS stand for?

SS stands for short sleeves and LS stands for long sleeves. I also offer tank tops in girls shirts, which you can find in the drop down options.

Can this item be customized?

Yes! Please leave custom information such as the name, number, or any color changes in the notes section during checkout. Embroidered names are included in the price.

What is your turn around time?

I typically have a 3 to 4 week turn around time. This can vary depending on the season. The turn around time does not include shipping time, which may take approx. 2-5 days longer.

Care instructions

Please wash with care. Hand washing and laying flat to dry is always the safest method with handmade and embellished boutique clothing. If you choose not to hand wash, please turn inside out and wash on a gentle cycle, using a color catcher sheet in the wash, and place flat to dry. If ironing, please use a cloth between stitches and iron.

How is the design placed on the shirt?

Great question! Everything offered in this shop is embroidered with one of my two professional 6-needle embroidery machines, in my home studio. The design is stitched directly to the shirt, not ironed on.

Can I order matching shirts for myself or other children?

Yes! I can usually make a similar or matching sets. Message me with any custom requests.