OlliePinch

A little bit of this, and a little bit of that.

Los Angeles, California · 70 Sales

OlliePinch

A little bit of this, and a little bit of that.

Los Angeles, California 70 Sales On Etsy since 2012

0 out of 5 stars
(30)
Collie Nike

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Collie Nike

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Shop policies

Last updated on August 6, 2012
Welcome to OlliePinch

I hope that the following sections provide answers to your questions. Please feel free to message me directly if you have specific concerns. If you need more information about how to contact me directly please refer to this helpful Etsy link:
http://www.etsy.com/help/article/71
Or, If you need assistance checking out or using PayPal, please refer to the help link provided by Etsy here:
http://www.etsy.com/faq_buying.php

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Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Q: What payment methods do you accept?
A: I accept Paypal for payment. You have the option to use your credit card through Paypal, and you are not required to have a Paypal account in order to do so. For help using Paypal, please use this link with more information from Paypal:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help
Shipping
PLEASE NOTE: Be sure that your Paypal and Etsy shipping addresses match. If there is a conflict between the two addresses, I will ship purchases to the address listed with Etsy because customers often forget to update the address information that is on file with Paypal.
However I cannot be held responsible for shipping to addresses that have not been updated or are otherwise incorrect, so please be sure to verify all of your shipping information prior to completing your purchase. Thank you!

Q: How will my purchase be shipped?
A: I ship all U.S orders via USPS First Class mail.

Q: Do you ship internationally?
A: Yes! I welcome international customers and will ship their purchases via USPS First Class International.

PLEASE NOTE: For all international shipments, orders have an in-transit time of approximately 10-12 days, according to the United States Postal Service. All packages will include a label number that confirms the date that your order was shipped. Full tracking, however is not available at this time.
*Shipping time is an estimate provided by the USPS.

OlliePinch cannot be held accountable for being provided incorrect shipping addresses, packages that become lost in the mail or are otherwise not delivered due to postal error, or theft. OlliePinch cannot issue refunds for items that are claimed to be lost unless a lost parcel report from the U.S. Postal Service is provided. By purchasing items from this website, you agree to this policy. I regret any inconvenience this may cause.


Q: When will my order be shipped?
A: Orders ship within 2 business days after purchase. However, I can process your order sooner than that. Please contact me directly prior to placing your order if you have any particular shipping questions or requests.

Q: Do you ship with insurance?
A: Please contact me directly prior to placing your order if you would like to add insurance to your order.

Q: Is my order trackable?
A: Yes! All orders shipped within the U.S. come with tracking at no additional charge.

Q: Can you expedite my order?
A: I ship all U.S. orders via USPS First Class Mail, which has a general in-transit time of 2-4 business days. However, if you are looking to rush an order, please contact me directly prior to placing your order and I will do my best to accommodate you; an additional fee will apply for rush shipping.
*Shipping time is an estimate provided by the USPS.

All international orders will be shipped via USPS International, which has an in-transit time of approximately 10-12 days.
*Shipping time is an estimate provided by the USPS.

Q: Will I be notified when my order is shipped?
A: Etsy will send an order confirmation to you when you place an order from OlliePinch. On this order confirmation I will write a special Thank You message for you, which will include information about current shipping times. With U.S. Domestic orders, you should also receive an email from Paypal which will notify you once your order ships.
Refunds and Exchanges
Q: Do you offer refunds or exchanges?
A: I attempt to represent each item accurately. If your order arrives and it does not meet your expectations, I will work with you. OlliePinch accepts returns within 14 calendar days of the delivery date. Buyer is to pay for return shipping. I do not refund shipping charges or fees. Returns will be processed through Paypal. Exchanges will be handled on a case-by-case basis; please contact me directly for specific concerns.
Additional policies and FAQs
*A Note About Etsy Feedback:

Please note, that the Feedback section is not the place to discuss concerns regarding your order. Please contact me directly so that I am best able to address all of your questions or concerns to the best of my ability.
If you intend to leave anything other than positive feedback, I ask that you contact me directly so that I have the opportunity to address any concerns. I truly value my customers and I want for you to have a wonderful Etsy experience at OlliePinch!

Q: Anything else I should know?
OlliePinch cannot be held accountable for being provided incorrect shipping addresses, packages that become lost in the mail or are otherwise not delivered due to postal error, or theft. OlliePinch cannot issue refunds for items that are claimed to be lost unless a lost parcel report from the U.S. Postal Service is provided. By purchasing items from this website, you agree to this policy. I regret any inconvenience this may cause.
To avoid shipping problems, please be sure that your shipping information is up-to-date and correct, and that your Paypal and Etsy shipping addresses match.


OlliePinch reserves the right to edit or change these policies at any time.

Thank you!