OllieandPenny

Seasonal and Celebration Tees

Riverside, California · 31357 Sales

OllieandPenny

Seasonal and Celebration Tees

Riverside, California 31357 Sales On Etsy since 2011

5 out of 5 stars
(5062)

Announcement   Hello! ♥ PLEASE READ
CURRENT PRODUCTION TIME:
PRODUCTION:
▷ 3-7 BUSINESS DAYS
▷ Mobiles, preorders and some dresses will have a longer production please view the listing for production times.
PLUS shipping time. If you need an item rushed please convo me :)
▷ Shipping time for first class is 2-5 business days, priority mail is 1-3 business days and express is 1-2 business days. USPS doesn't guarantee a delivery date and these are estimations.

Etsy gives a estimated delivery date while checking out and on your invoice...IT IS NOT ACCURATE. Unfortunately there is nothing i can do to change it or turn this feature off. Please read above for production time frames and shipping time frames

UPCOMING TIME OFF DATES:
10/31-Day off for Halloween

POSTAL HOLIDAYS: (if they are closed so am I)
Monday, September 3 Labor Day
Monday, October 8 Columbus Day
Monday, November 12 Veterans Day

Please note that business days are NOT WEEKENDS OR HOLIDAYS.
If the post office or my kids school is closed so am I.
Occasionally I do take vacation time or may need time off for my kids or myself if we are sick and if I do I will post it here. I am a one person shop so there is no one to cover for me or anyone to call in sick to, I appreciate your understanding :)

▷MESSAGE RESPONSE TIME:
My response window is 0-48 hours.
I am located in California so I will respond to messages when i can and as fast as i can.
I only check messages on the weekend when i can.
PLEASE do not contact me via email..I check it maybe once a month. All correspondence needs to be done on etsy. Thank you :)

▷NOTE TO SELLER SECTION DURING CHECKOUT IS TO SPECIFY CUSTOMIZATION'S ONLY. If you have a question please do not put it in note to seller, send it to me in a convo. If you put it in the note to seller section i wont answer it until i start processing the order. Date needed by requests need to be approved and requested before ordering in a convo. thank you:)

Thank you for all the support! :) { ❤Ashley}
If you have an idea and don't see it here convo me and we can come up with something together! ❤

▷COPYRIGHT:
OLIVER AND PENNY'S T-SHIRT DESIGNS AND ILLUSTRATIONS are protected by US copyright laws. Designs are made myself or purchased from other designers.

▷You may not manipulate, copy, alter, resell in any way images, products or other Content in this shop without specific permission from OLIVER AND PENNY the copyright owner or the owner of the original design.

*FOR ALL ITEMS NOT LISTED IN SHOP OR ACCESSORIES, VISIT HERE: http://www.oliverandpenny.bigcartel.com/

Announcement

Last updated on Sep 22, 2018

Hello! ♥ PLEASE READ
CURRENT PRODUCTION TIME:
PRODUCTION:
▷ 3-7 BUSINESS DAYS
▷ Mobiles, preorders and some dresses will have a longer production please view the listing for production times.
PLUS shipping time. If you need an item rushed please convo me :)
▷ Shipping time for first class is 2-5 business days, priority mail is 1-3 business days and express is 1-2 business days. USPS doesn't guarantee a delivery date and these are estimations.

Etsy gives a estimated delivery date while checking out and on your invoice...IT IS NOT ACCURATE. Unfortunately there is nothing i can do to change it or turn this feature off. Please read above for production time frames and shipping time frames

UPCOMING TIME OFF DATES:
10/31-Day off for Halloween

POSTAL HOLIDAYS: (if they are closed so am I)
Monday, September 3 Labor Day
Monday, October 8 Columbus Day
Monday, November 12 Veterans Day

Please note that business days are NOT WEEKENDS OR HOLIDAYS.
If the post office or my kids school is closed so am I.
Occasionally I do take vacation time or may need time off for my kids or myself if we are sick and if I do I will post it here. I am a one person shop so there is no one to cover for me or anyone to call in sick to, I appreciate your understanding :)

▷MESSAGE RESPONSE TIME:
My response window is 0-48 hours.
I am located in California so I will respond to messages when i can and as fast as i can.
I only check messages on the weekend when i can.
PLEASE do not contact me via email..I check it maybe once a month. All correspondence needs to be done on etsy. Thank you :)

▷NOTE TO SELLER SECTION DURING CHECKOUT IS TO SPECIFY CUSTOMIZATION'S ONLY. If you have a question please do not put it in note to seller, send it to me in a convo. If you put it in the note to seller section i wont answer it until i start processing the order. Date needed by requests need to be approved and requested before ordering in a convo. thank you:)

Thank you for all the support! :) { ❤Ashley}
If you have an idea and don't see it here convo me and we can come up with something together! ❤

▷COPYRIGHT:
OLIVER AND PENNY'S T-SHIRT DESIGNS AND ILLUSTRATIONS are protected by US copyright laws. Designs are made myself or purchased from other designers.

▷You may not manipulate, copy, alter, resell in any way images, products or other Content in this shop without specific permission from OLIVER AND PENNY the copyright owner or the owner of the original design.

*FOR ALL ITEMS NOT LISTED IN SHOP OR ACCESSORIES, VISIT HERE: http://www.oliverandpenny.bigcartel.com/

Ashley Casey

Contact shop owner

Ashley Casey

View all 1155 items

About

Hey Everyone!

My name is Ashley and I started this etsy store in 2011.
When my son was born in 2010 I was a single mother with no income and living with my mother. I wanted to badly to create a space for my son despite him and I having to share a room. I have always been "crafty" so I decided to make a mobile for his crib and bodysuits for him. A friend told me about etsy and I listed a few mobiles, bodysuits and gifts and I have slowly grown over time :)
Fast forward years later and this store has given me the opportunity to be a full time mom to my two kids...Ollie & Penny...and be able to financial support our family while doing it!
Each year I try to add something new to my shop and in 2016 I added womens shirts. In 2017 I plan on adding womens yoga pants, more hair accessories, more mobiles, and more birthday dress! As my kids and I grow it inspires to branch out and try new items :)

Around the web

Shop members

  • Ashley Casey

    Owner

Shop policies

Last updated on July 3, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to my items being custom and/or made to order i do not accept returns...but if there is a issue please contact me.

On occasion when I do accept returns they must be mailed back with 7 days and buyer pays shipping.

If there is something wrong with the item or a error on my end please contact me so I can fix it.

If there the item is returned and its clear it has been worn or washing instructions have not been followed or you sent it back to me without my approval there will be a 30% fee deducted from the refund and shipping will not be refunded.

If you ordered a custom item but didn't let me know you spoke to me prior or didn't put your custom requests in note to seller during checkout, I am not responsible...I receive many requests every day and i cannot remember them all.

PLEASE CONTACT ME BEFORE LEAVING FEEDBACK. I am here to help :)
Payment
Payment is expected at time of purchase.
I accept Paypal, debit, credit, and Etsy gift cards.

F.A.Q.
how do I purchase an item?
http://www.etsy.com/help/article/339
Shipping
PLEASE VIEW SHOP ANNOUECMENT FOR CURRENT PRODCUTION TIME

Please note that business days are NOT WEEKENDS OR HOLIDAYS. I take those days off to spend time with my family :) Occasionally I do take vacation time or may need time off for my kids or myself if we are sick and if I do I will post it IN THE SHOP ANNOUNCEMENT. I am a one person shop so there is no one to cover for me or anyone to call in sick to, I appreciate your understanding :)

I do not give refunds on shipping if USPS takes longer to ship your item. I can't control it and it's in their hands. If you would like the option to receive a shipping refund if they do not deliver on the estimated ship date given then please select express mail during checkout

SHIPPING ADDRESS CHANGE:
If you need to change the address please contact me within 1-3 days of order. I cannot guarantee i can change the address if you contact me after that time frame.

First class mail is 2-5 business days and priority mail is 1-3 business days.
please be advised it can take up to 48 hours for tracking to update.
delivery date is not guaranteed by myself or USPS...it is a expected delivery date.
my post office usually updates tracking between 6pm-11pm PST.
if your tracking doesn't update right away please wait the full 5 business days before worrying :)

If you need it by a certain date please contact me BEFORE ordering. I can promise to have it out by a certain date but I cannot guarantee delivery. Once I give it to USPS IT IS OUT OF MY HANDS. I cannot control how fast they ship and the delays they cause. I will not give refunds or returns on items that were delayed by USPS. PLEASE remember this when ordering :):)

Labels are sometimes printed 2 days before shipping to help keep my orders for the week organized...however your invoice with say the ship date, the tracking will say when the package is expected to be received by the post office and the label itself will say the ship date. the only place where it will say the date is was printed is if you click on the tracking it will say "shipping label created" and the date i printed it but the top of the tracking will say expected to be shipped on. Hopefully this doesn't cause any confusion.

If the item is not delivered by usps but that tracking has been updated showing it was shipped i do not offer refunds. If you are concerned about your order getting lost in the mail i recommend using priority mail or purchasing a insurance add on, please contact me with any questions.

If tracking never updates ever then after 30 days i will issue a refund.
Additional policies and FAQs
Only one coupon per transaction.

Few items will contain small part or long strings that can be dangerous. Please do not hang the mobile where your child can reach. Do not leave child unattended or put them to sleep wearing a headband.

I, Ashley Casey, am not responsible for any harm to your child if you do not follow the warning.

I do not add a invoice/receipt with any order gift or not. It cuts down the cost of computer paper and printer ink which keeps shipping costs lower

If changes need to be made after a order is placed please send me a convo and i will respond with a confirmation of changes. if you dont receive a confirmation i may not have received that convo and the order will be sent as stated on the order so if you dont get a response with 48 hours please send again :)

More information

Last updated on Sep 6, 2018
Frequently asked questions
IMPORTANT SHIRT INFO..PLEASE READ!

It takes a long time to edit every single listing one at a time so any changes to shirts will be posted here until I get to every listing.

▷customers have said the rose gold glitter looks more pink in person then on the chart
▷pattern vinyl font placement will vary due to pattern..galaxy and watercolor will vary the most.
▷ shirts are NOT pre-shrunk
▷hand wash and flat to dry or cold wash inside out and flat to dry. No heat. No fabric softners
▷Shirt color varies slightly by shirt style since shirt material varies by style. i can pic if requested
▷most designs on infant, toddler, youth shirts are 5.5" by 5.5"
if you would like it a certain size please send a convo
▷for dog shirts i personally size up to make it easier to put on

Brand and Shirt Info

▷Colored Bodysuits and gowns are usually the brand Rabbit Skin, Monag and Bella. Fold-over hands not on all gowns or newborn bodysuits because they vary by brand.
▷Shirt brands are Rabbit Skin or bella.
▷White onesies are ONESIE® Gerber Brand clothing and embellished by me.
▷Carters white bodysuits can be used when requested.
▷Raglans are Royal apparel or monag. Royal raglans are thinner and might require a undershirt
▷Youth brands are usually bella , Gildan,Anvil or rabbit skins.
▷Adult brands are usually anvil, fruit of the loom, bella or next level.
▷Adult Raglans are royal apparel, bella , or tultex

Please contact me with any questions regarding shirt brands or sizing.

How do the kids shirt sizes run?

ITS BEST TO MEASURE A SHIRT YOU ALREADY HAVE AND COMPARE TO CHART. I cannot stress this enough! :):)
▷Sizing◁
ALL brands vary but MAJORITY of customers say: true to size
most shirts are unisex except for the ruffle shirts.
Unisex shirts are a boxier fit and it’s not uncommon to go down a size or 2. Please see the size chart :):)
When measuring a shirt to compare against the chart, please make sure it is super flat. There can be a tiny gap in measurements.
My Daughter 4 yo, 40in. and 40lbs: 3t-shirts, 4y-raglan, 4y-ruffle
My Son 8 yo, 48in, 52 lbs: Youth XS(4/5)-shirts, 8y-raglan
I size down in some styles for a slimmer fit.
▷Color◁
Shirt colors can VARY by size. example a youth pink can be a little darker then a infant pink.

How do the women's shirts run?

ITS BEST TO MEASURE A SHIRT YOU ALREADY HAVE AND COMPARE TO CHART. I cannot stress this enough! :):)
I have size charts! convo me! :)
Womens clothes aren't easy to shop for online..there are so many variables. if you have questions or want a link to the shirt style on amazon so you can see reviews and pics, just let me know :)

For reference I am:
5' 3", 145lbs, 36DD, L/XL in shirts and 8/10 or 30in in pants.
for most of these shirts i wear my normal size but i size down in the slouchy tank, rolled muscle tank, unisex shirts.
I carry my weight in my stomach and thighs..my favorite shirts are the slouchy vneck and unisex crew. my least favorite are the muscle tank, womens vneck and high neck because of my bust and stomach
hope that helps! :)

Can a name be added to the shirt?

Yes :)
Name add on in the same color font is listed here
To order you add the shirt into your cart and this listing
https://www.etsy.com/listing/506744624/custom-name-add-on?ga_search_query=Name&ref=shop_items_search_9

How to i make a change to my order?

click on "you"
the click on "purchases and reviews"
once there find the order and click on "contact the shop"

there you can let me know any changes that need to be made. Its important to do this rather then just send a convo. This way all the order information appears in the convo :)

How do I order? How much all together?do you offer discounts?

Add each size into your cart and checkout in one order :)
If ordering multiple sizes please specify which shirt goes to what size. If order a mom/dad,king/queen, etc. the smallest size will go to the female shirt if not specified. For kids shirt, biggest,bigger, etc will go in order in size if not specified.

If you add the shirts into your cart it will show the exact amount for all shirts together plus the exact shipping and handling based on your zip code.

When ordering bridal shirts I’ll refund $5 of the shipping and handling for every 6 ordered.

What is your production time?

Please see shop announcement for up to date info
www.ollieandpenny.etsy.com

Can I see a mock up?

Yes :) I do offer 2 free black and white image mock ups after ordering upon request only.
in note to seller during checkout specify "mock up" and what fonts your would like.
please note mocks up so not show font color or it on a shirt, this is to see font and layout only

Can I cancel my order?

Only within 12 hours after ordering. It is the buyers responsibility to read and understand all production time frames.

Why 12 hours?
everything in my shop is made to order.
I offer many different options for shirt styles, font colors and font styles and dont keep a stock of anything pre-made. After 12 hours i purchase the shirt you would like and cut out the vinyl image in the customization requested. This helps keep costs down because i dont have to order a large quantity of one shirt at a time and you get to change anything on the shirt to your liking :)