OlsonMade

Robert C. Olson

Tustin, California

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Announcement    Not going to say it’s been a weird time, but I will say thanks for supporting art!

Announcement

Last updated on Jan 16, 2021

Not going to say it’s been a weird time, but I will say thanks for supporting art!

Items

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Robert Olson

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Robert Olson

Reviews

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About OlsonMade

Sales 208
On Etsy since 2014

Hand Crafted Illustration

I like drawing and you like art on your walls. Let’s make a deal.

A quick video on how I make one color for a screen print
https://vimeo.com/137070234

Shop members

  • Robert Olson

    Owner

    Illustrator running a screen printing poster shop featuring handmade art prints. See more on roblotter.com.

Shop policies

Last updated on May 9, 2022
Here you'll find some of the important information regarding payments, shipping, refunds and return policies, etc. It is my goal to provide you with quality products and fair compensation. Please feel free to contact me should you have any questions about the policies below.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Payment

Please pay promptly at the time of purchase. If your payment is not completed within 3 days your order may be cancelled. I will happily hold your order if you contact me before the 3-day grace period and make arrangements.

If you feel that a purchase has been made without your consent please contact me right away so that we can quickly resolve any issues.

Shipping

ALL ORDERS
Your order should be ready to ship within 3-5 business days upon complete payment. Due to money transaction times your order may be withheld until funds have been transferred.

Most orders will ship in protective shipping tubes so that your purchase will arrive safely. Should your order arrive damaged, please contact me right away. In most circumstances I may be able to provide a replacement.

Since Etsy or other services collect your contact information on my behalf, please provide clear and accurate shipping information so that your purchase arrives at the correct destination. Please include any special instructions as well.

If you should discover an error, please contact me right away so that we can resolve your order as quickly as possible.

Most items are not insured during transportation. If you would like to add insurance an additional fee may be required for transportation. Please be sure to include these instructions in your notes, or feel free to contact me to make further arrangements.

SHIPPING WITHIN THE UNITED STATES
Normally your order will be shipped through USPS First Class to prevent additional cost to you. However you may request rush delivery or your preferred delivery services provided that you agree to additional shipping fees.

Delivery times may take up to 2 weeks.

Once your purchase has been sent you will be given a Confirmation Number by email.

SHIPPING OUTSIDE THE UNITED STATES
Tracking is not available for international orders shipped via First Class International (USPS) at this time. Packages that are lost once they leave the US are the sole responsibility of the purchaser. Please feel free to inquire about upgrading to Priority or Global International.

Please be aware: any additional fees, such as Customs Fees, Taxes, Tariffs or Duties, etc. are assessed within the host country and therefore the responsibility of the customer. Please contact your local customs agency for more information.

Privacy

The security of your personal information is very important to me and I will do everything in my power to make sure that you are protected. That said, here are some provisions regarding your information:

USE
The collection of contact, shipping, and payment information as you have provided through Etsy is used solely to fulfill your order or to respond to your communications request. I will not sell, share, or use your information to advertise to you (such as, but not limited to: email advertising, phone sales, direct mail, or catalog) without your consent. I may, from time to time, need to contact you regarding your order. Such communication will be courteous and brief, only in direct relation to your purchase or a question you may have about various products. Most communications, unless otherwise indicated, will be through Etsy's communication services.

THIRD PARTY
I am just one man running a small storefront on Etsy and do not use any tools or applications to record your information outside of Etsy. However, Etsy does partner with several outside entities that are not necessarily in my control and I encourage you to look into Etsy's privacy policies for more detailed information: https://www.etsy.com/legal/privacy/.

TIMING
You data is kept only as long as needed to fulfill your order or satisfy any questions. Etsy does help vendors track past orders and may keep records far beyond my needs. Please refer to https://www.etsy.com/legal/privacy/ for more information. Unless legally obligated to keep records I will generally delete any information recorded for all transactions.

RIGHTS
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the information provided below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Unless legally required to maintain personal information, I will generally delete any collected information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

CONTACT
You may contact me, Robert Olson, directly through email at robert [!at] roblotter.com; by phone at (657) 210-1505; or by mail at 1156 Bryan Ave. Apt. C, Tustin, CA USA 92780.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.