OlyHatWorks

Top Hats, Fascinators, Feathers

Seattle, Washington On Etsy since 2009

156 Sales

OlyHatWorks

Top Hats, Fascinators, Feathers

Seattle, Washington | 156 Sales

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    OlyHatWorks

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    OlyHatWorks

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    quality 3 shipping 5 customer service 10

    About OlyHatWorks

    Sales 156
    On Etsy since 2009

    It's all about the hats!!!

    My Etsy shops: OlyHatWorks, Flatmolli

    Shop members

    • OlyHatWorks

      Owner, Milliner, Designer

    Shop policies

    Last updated on September 25, 2020
    Welcome to OlyHatWorks. Thanks for stopping in.

    Customer satisfaction is most important. I am always willing to answer any questions and encourage you to ask questions before you purchase.

    I work in a smoke free and pet free studio.

    ****How to measure you head: To measure your head.... wrap a soft tape measure around your head across the forehead and over the bump in the back. A half an inch above your ears. Wrap it as tight as you would like your hat. This is your hat size and how you hat will fit. Measure carefully.....three times to be sure!

    I make each of my hats one at a time...special...for you.
    Hand manipulation of felt can produce different outcomes . This add character and individuality. Some embellishments are one of a kind. Therefore, made to order hats may have slight variations in style and embellishments. But rest assured...yours will be just as beautiful, if not more so.

    Accepted payment methods

    Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I don't accept returns, exchanges, or cancellations
    But please contact me if you have any problems with your order.
    Returns and exchange details
    Please choose your hat carefully as I do not offer refunds on work for two reasons:
    1). Millinery is made individually when ordered just for you in your style and size.
    2). Hygienic reasons. You can be confident that your new hat has never been worn by anyone else.
    I work very hard to make sure my hats are well made with quality materials. If you are unhappy with your hat quality, please, let me know immediately. I will certainly do everything I can to make it right and you happy
    My designs are made to wear and enjoy, but some components of a hat may be delicate, so please take good care once it arrives in your home. I offer no guarantees for wear or durability under any circumstances other than normal wear.

    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

    Custom or personalized orders
    Perishable products (like food or flowers)
    Digital downloads
    Intimate items (for health/hygiene reasons) This includes hats.
    Items on sale

    Conditions of return
    Buyers are responsible for return shipping costs. If the item is not returned in its original condition with tags still in place, the buyer is responsible for any loss in value.
    Payment
    Payment is due at the time of ordering.

    DIRECT CHECKOUT:
    Pay directly with Visa, Mastercard, American Express Discover and Etsy Gift Cards.

    PAYPAL: Use you account or pay by using your credit card or bank debit card, with a Visa or MC logo.

    Here is a link with step-by-step direction should you have any questions about the checkout process.
    http://www.etsy.com/help_guide_checkout.php
    Shipping
    IMPORTANT:
    I ship to the address provided by Etsy. Please make sure your Etsy Checkout Address is the address you want your order shipped to.

    You will be sent notice when your purchase has shipped.
    I ship via U.S Postal service. First class and priority mail. You will receive a tracking number and Insurance.
    I am not responsible for damage or loss of packages once they are in the postal services hands.
    Packages are not considered lost for 30 days past ship date (as per USPS regs) and that the customer must fill out an affidavit for insurance purposes in case of loss or damage and supply photos in case of damage.

    Other shipping services as well as expediated shipping are available on request. Please ask before purchasing.

    Customer is responsible for any taxes, duties or any point of entry charges.
    Additional policies and FAQs
    I make each of my hats one at a time...special...for you.
    Hand manipulation of felt can produce different outcomes . This add character and individuality. Some embellishments are one of a kind. Therefore, made to order hats may have slight variations in style and embellishments. But rest assured...yours will be just as beautiful, if not more so.

    I enjoy receiving feedback and pictures! Thank you so much.