OmasCupcake

Oma's Cupcake

Virginia, United States · 0 Sales

OmasCupcake

Oma's Cupcake

Virginia, United States 0 Sales On Etsy since 2012

Shop owner

Oma

Contact

Oma

Contact shop owner

Oma

Shop policies

Last updated on June 3, 2012
♥Greetings & Welcome to my Sweet Boutique!

Oma’s Cupcake is a professionally run one woman shop where meticulous attention to detail comes naturally. Particular attention is paid to each and every item including color/fabric choice, construction/fit, creativity, and the use of tried & true old world sewing techniques.

Thanks for reviewing Oma’s Cupcake policies before you make a purchase.

Please let me know if I can further assist you! I am easy to get along with…I am friendly, and have an incredible sense of humor.

Xoxo Oma

Accepted payment methods

  • Accepts Etsy gift cards
  • Check
Payment
I accept Paypal (due at time of purchase) & personal check (due within 7 days of purchase).

Orders will be processed as soon as payment clears (personal checks clear as soon as my bank lifts customary hold).

Orders will be cancelled if payment is not received on time.

Please contact me if there is a problem remitting your payment.
Shipping
Orders are shipped within 2 business days after payment has been received, and or cleared.

Orders are shipped Monday, Wednesday, and Friday (excluding holidays).

Orders are shipped USPS Priority Mail (includes free delivery confirmation); contact me if you need to upgrade shipping or make other arrangements.
Refunds and Exchanges
If you’re not completely happy with your purchase - please let me know right a way! order*.

I will be happy to exchange or refund an item. Order returns must be post marked within 7 days of delivery (customer pays original & return shipping).

Requests are reviewed immediately; refunds will be promptly issued - by credit to originating Paypal account or by USPS Money Order for orders paid by personal check.

Items that have been used, worn or washed will not be accepted!

*Custom orders are not refundable unless it is determined that an error was made on my part.
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Additional policies and FAQs
Custom Orders

Custom orders are welcome – current lead time is 3 weeks (order construction begins once payment has cleared, fabric/notions have been selected, and sizing information has been finalized).

Accurate measurement taking is a critical part of the process – let me know if you need assistance.

Rush orders are handled on an order by order basis (including surcharge fee). If you have a special event deadline looming on the horizon – please check with me before placing an order!

Cancellation of custom orders is reviewed on a case by case basis.