On a Good Note Designs

Anderson, Indiana | 305 Sales


On a Good Note Designs

Anderson, Indiana 305 Sales On Etsy since 2011

5 out of 5 stars (57)
Connie Eutsler

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Connie Eutsler

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Shop policies

Last updated on August 11, 2018

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Any items damaged during shipping or exhibiting a shop error will be replaced at no cost if notification is made with the shop owner within 10 days of shipment date. International order time frames vary by shipping location and expected delivery.
All items ship via USPS within one week of ordering. All customers receive notification the day the order has shipped with an estimated date of delivery. Orders are sent with delivery confirmation.

If for any reason an order can not be shipped within the established one week time frame (back order of product, printing complications, etc.), the customer will be notified. If the shipping time frame will be more than one week and the customer deems that unacceptable, a full refund will be made.
Additional policies and FAQs

Inquiries about custom design orders are always welcome! It is important, however, to consider time frame. Because I want to be able to provide customers with the best possible design experience and a high quality finished product, please allow 4 weeks for a start from scratch custom design order to be completed.

In most cases the process will require much less time, but this allows a guarantee that initial consultations, the design process, necessary tweaks, printing and shipment will all be complete by the time you need your order.