Behind the One and Only Store!!
OneAndOnlyStore is taking a short break
Reviews
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maria on 31 Oct, 2018
5 out of 5 starsThis is the second time I have ordered from the OneAndOnlyStore. Truly incredible, friendly service and beautiful products. Can’t recommend highly enough!
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Chassidy on 04 Sept, 2018
5 out of 5 starsMy boyfriend absolutely loved this mug! Elena was very helpful and informative throughout the whole process. The details of this mug are one of a kind and on point! Certainly made this joker fan happy on his birthday!
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Etsy buyer on 09 Jan, 2018
5 out of 5 starsThis painted bottle is adorable. I love the little black cat.
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Denia on 02 Jun, 2017
5 out of 5 starsMy husband really loves Gadalf and now this mug became his favorite! Excellent job!!!
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Denia on 02 Jun, 2017
5 out of 5 starsWonderful mug with excellent quality!! It did shipped right on time!!
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Lorena on 23 Apr, 2017
5 out of 5 starsI'm excited about my choice !! My husband loves it!! Smart buy for a present!!
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Lorena on 23 Apr, 2017
5 out of 5 starsExcellent quality and very good price!! Excellent choice!! It's exactly like the photos!! Will definitely purchase again!!
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About OneAndOnlyStore
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See in original language
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And this is how my day starts!!:-) -
A custom order mug which had made the recipient really happy!! -
Sweet dreams with the set of cloud and star pillows!! -
Spring is here!! Brand new handmade tags and colorful wrapping paper for your gifts!! -
New products!! Bohemian leather sandals!!
Shop members
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Elena
Owner, Designer
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
All mugs can be personalized.
• If you like to add custom text on the back of your mug please add this information in your order. All you have to do is include it in “Notes to Seller”. The quote should not be too long so as to fit on the surface of the mug.
• If you like to choose another pattern please contact me and let me know what you have in your mind so as to find together the ideal pattern for you.
:-)
When will your order ship?
Your order will be shipped in 3-5 business days after the receipt of your order and when i get the final confirmation for sending it. Orders placed over the weekend will be considered received on Monday.
What is the estimated delivery time once your order has shipped?
We ship our products with the Hellenic Post Office. Worldwide orders will be delivered as A' Class Recorded Mail. Tracking number is provided so as to track and trace your item.
Orders in Greece will be delivered as standard parcel post and tracking number is also provided.
Estimated Shipping Time:
• Greece: 3-5 business days
• Europe: 5-10 business days
• North America: 15-20 business days
• Latin America and the Caribbean: 11-16 business days
• Australia, New Zealand and Oceania: 12-17 business days
• Asia Pacific: 12-17 business days
• North Africa and Middle East: 12-17 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.
What should you do if your order is damaged during transit?
If an item arrives damaged you will have to contact me within 48 hours showing me the photos of the damaged item and packaging so as to qualify a replacement. Any item that is received damaged during transit will be replaced with another item.
What should you do if you notice that your address is incorrect?
If your address has changed you should inform the store as soon as possible. Unfortunately, if your order has been shipped no changes to address or cancellations can be done.
Customers should double check their address details before setting their orders.
Further questions or problems with an order:
•If you have further questions about my products or your order do not hesitate to contact me through Etsy conversations or directly to my email, i will be very happy to help you.
•If you are facing any problem with your order please contact me so as to find together a solution.