OneStepStitch

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering.
You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, settle disputes, or provide customer support.

When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.

If necessary to comply with a legal obligation or court order, or in connection with a legal claim (such as retaining information about your purchases for tax purposes).

As necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests — for example:

Providing and improving my services.

Complying with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: I engage trusted third parties to perform functions and provide services to my shop, such as delivery companies. I share your personal information with these third parties, but only to the extent necessary to perform these services.

Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal processes or government requests;
(b) enforce my agreements, terms, and policies;
(c) prevent, investigate, and address fraud or security issues; or
(d) protect the rights, property, and safety of my customers or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy.
However, I may also be required to retain this information to comply with legal and tax obligations, resolve disputes, and enforce my agreements.
I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as my hosting services are Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights regarding your personal information. While some of these rights apply generally, certain rights apply only in specific cases.

Your rights include:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me.

Change, Restrict, Delete: You may request changes, restrictions, or deletion of your personal information. Absent exceptional circumstances (such as legal requirements), I will delete your personal information upon request.

Object: You can object to my processing of your information (for example, for marketing purposes).

Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to contact your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Tajammal, am the data controller of your personal information.
If you have any questions or concerns, you may contact me at:
onestepstitch@gmail.com