Onthegoprints

On The Go Prints and Announcements

Vancouver, Washington · 10088 Sales

Onthegoprints

On The Go Prints and Announcements

Vancouver, Washington 10088 Sales On Etsy since 2012

5 out of 5 stars
(1614)

Announcement   On The Go Prints specializes in customizable invitations & accessories for your special occasion.

• Hours: Monday-Thursday 9:00-3:00 PM PST
• Friday: 9:00-noon PM PST
.Orders after 12 PM you won't get a proof until Monday
• Closed: Sat/Sun/Holidays (No orders are processed holidays or weekend)

Announcement

Last updated on Jun 5, 2018

On The Go Prints specializes in customizable invitations & accessories for your special occasion.

• Hours: Monday-Thursday 9:00-3:00 PM PST
• Friday: 9:00-noon PM PST
.Orders after 12 PM you won't get a proof until Monday
• Closed: Sat/Sun/Holidays (No orders are processed holidays or weekend)

Brandi Miller

Contact shop owner

Brandi Miller

View all 275 items

About

Shop members

  • Brandi Miller

    Owner

    Designer • Wife • Mom • Creator

Shop policies

Last updated on July 16, 2018
Hi, and thanks for stopping by!

• Hours: Monday-Thursday 9:00-3:00 PM PST
• Friday: 9:00-noon PM PST
.Orders after 12 PM you won't get a proof until Monday
• Closed: Sat/Sun/Holidays (No orders are processed holidays or weekend)

• All Invite Files will get sent to you through an ESTY conversation. So please keep a look out. If I do not hear from you in 1 weeks, the order will be marked shipped and completed.

• TURN AROUND TIME FOR A INVITE PROOF is 24 hours during business hours. Once you approve the proof, I have 24 business hours to send the print file. That does not include the days I'm closed. Usually I'm able to send the print file within 24 hours!

• Printed Products: I have 3-7 days to get your order out (Not including days I'm closed) and NO PROOF IS SENT. So please make sure everything is correct.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
All Products
No refunds will be given after I have started your invitation & or have already printed items. You have ONE hour to cancel any item EXCPET rush orders. Once I start working there is no refund. If I do refund an order or do a partial refund shipping is NOT REFUNDED.

• We do not offer refunds being that each order is custom made.
We reserve the right to refuse service to anyone for any reason at any time.
Prices for our products are subject to change without notice.
We reserve the right at any time to discontinue the Service (or any part or content there of) without notice at any time and issue a full refund.

While we do our best to make sure everything looks good we too make mistakes and might miss something. That is why we ask you to contact us first to see if we resolve the issue.

INSTAND DOWNLOADS
No refunds after you purchase. If you see a spelling Error please, let me know upon printing and I will fix that.

PRINTED PRODUCTS & DIGITAL FILES: Once I start your order no refund will be given. IF you have an issue you contact me first, and we can try and work something out. You have ONE hour to cancel your order including weekends. RUSH order once purchased is made no refund is giving, since I start those as soon as I see them.

PRINTED PRODUCTS: If I don't hear from you within the hour of placing an order and you have changes and I have already printed there will be a fee. I get orders out as soon as I can due to Post office being behind at times at times.
If I have any question, I will message you through ETSY. If I don't hear from you I will do what looks best. Please do not ignore me because I may find another color/combo I like better and mail it.

"MISSING DELIVERED PACKAGES": If your package states it has been delivered, but you have not received it, please contact your local post office an make an inquiry. We cannot refund or resend items that have been marked "delivered" by the USPS. (See: The "Lost Package Help" section for detailed information)
I mail first class mail through USPS. Delivery takes 3-5 estimated USPS times but can take longer. If it does not arrive on time and leaves my shop on time no refund will be giving. I offer priority shipping and once it leaves my shop I have no control over the post office.

• If you order print products and you don't respond to your proof in 3 days, I will print them and send them. So please look out for them. No refund or new products will be mailed if there was a mistake!

PLEASE NOTE:
Read over all Invite proofs and instant files before printing and me sending the final product. I am human and make spelling errors. Once printed I will not do any type of refund. If you see a spelling error in the instant prints please let me know and I will fix that. Like I said I am human and do make mistakes.

After sending the proof of the invite to you through an ETSY and I don't hear from you in 2 days I will send your another conversation . IF still no answer no word I will mark it as shipped. If you provided information, I will send the file I made to you through ETSY. No refund will be given and if you do contact me after

All Invite print files will be sent to you through an email(if you provide) and ETSY. I will send the print file within 24 business hours after you send it. Not including weekends.

Your print should come out closely to what appears on the screen. If it does not, there is a problem on the printing end. Those issues will need to be resolved between you and the print shop. I don't have control over the printing process due to the variation in equipment, paper types and operators

PLEASE NOTE ALL PRINT SHOPS REQUIRE DIDN'T SIZES AND THERE MACHINES MIGHT NOT BE EXACTLY 5X7 OR 4X6. IF IT'S NOT FITTING, YOU CAN SEND ME A PHOTO AND I WILL TRY AND FIX IT. I recommend always saving to your computer and getting files sent through your email.

If you write me and ask if I can change the size to an invitation I will do my best. I don't refund your money, because some places aren't true to size. If you write me saying it need to be a different size, you have 24 hours to respond to me. If I don't hear from you. I will assume you got it figured out and didn't need help. Anything after 24 hours will be a charge of 5.00. I check my mail or conversation, when someone write me who has an issue to try and help.

Copy Right Policy:
All copyrights and trademarks of the character images and NFL players used belong to their respective owners and are not being sold. This item is not a licensed product and I do not claim ownership over the characters used in my designs. This listing is for the time/effort used to create and personalize your item.
Payment
No custom orders will be started until full payment is received. Once I start your product I will not refund you money. If you pay with Paypal check, I won't start your order until it as been processed, which can take up to 3-4 days.
Shipping
I ship FIRST CLASS MAIL (3-5 days USPS estimate times) sometimes it takes long for all orders EXCEPT SOME INVITES. If it does not arrive on time and leaves my shop on time no refund will be giving. Once it leaves my shop I have no control over the post office.

Priority shipping can be upgraded at checkout. My process time is the same

"MISSING DELIVERED PACKAGES": If your package states it has been delivered, but you have not received it, please contact your local post office an make an inquiry. We cannot refund or resend items that have been marked "delivered" by the USPS. (See: The "Lost Package Help" section for detailed information)
Additional policies and FAQs
ALL PRODUCTS SHIPPED GET SENT TO YOUR ADDRESS ON YORU ETSY ORDER. If your address is different and you don't let me know before I ship it, you will have to pay for the order again except shipping.

If you choose Priority shipping shipping does not mean On The Go Prints expedites the processing time of your items.

All items are designed and assembled by hand in our shop. We do not stock any merchandise. All orders are custom and made to order.

I SHIP ALL MY ITEMS FROM THE ADDRESS PROVIDED BY ETSY. PLEASE MAKE SURE YOUR ADDRESS IS UP TO DATE BECAUSE I CAN NOT BE HELD RESPONSIBLE FOR ADDRESSES THAT ARE NOT UP TO DATE.

• IF YOU ORDER ANY PRINTED PRODUCTS AND YOU NEED THEM WITHIN 3-4 PLEASE SELECT RUSH ORDER. EXPESIALLY IF YOU ORDERED OVER THE WEEKEND WHEN I'M CLOSED. IF YOU DON'T SLECET RUSH ORDER OR ASK FOR ME TO ADD IT, YOU WON'T GET A PROOF AND I MAY SEND A LINK FOR PAY FOR A RUSH FEE.

• If you order print products and you don't respond to your proof in 3 days, I will print them and send them. So please look out for them. No refund or new products will be mailed if there was a mistake!
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Frequently Asked Questions...

Will I be able to see my custom designed stationery before I receive my order?
YES! You will be emailed a proof for your approval within 48 hours, prior to the final e-mailing.

I recommend having your print files sent to your email, and save them to your desk top vs. upload from your phone to a printers. Please click on the actual image in the ETSY conversation, the colors are showing up brighter then they actually are when you open them.

I recommend having your print files sent to your email, and save them to your desk top vs. upload from your phone to a printers. Please click on the actual image in the ETSY conversation, the colors are showing up brighter then they actually are when you open them.

Once I receive my proof, can I make changes to the design?
YES! At On The Go Prints and Announcements, I believe each order should be unique to you and your occasion. If you are unhappy with things such as color, font, wording, or placement, please let me know and I will make the necessary changes. Once you have given final approval, no additional changes can be made. If you want changes after the final approval a 5.00 charge will be applied.

What if I find an error after I have approved everything?
If you find an error after the final approval you have 24 hours to catch it, please contact On The Go Prints and Announcements as soon as possible and I will do my best to email you the correct version. More then 24 hours, it may take me 48 hours to give your a corrected version. Please make sure to carefully proof read each word before submitting your approval.

• ALL INSTANT DOWNLOADS ARE FOR PERSONAL USE ONLY. Please do not resell them or edit them in any way.

Copy Right Policy:
All copyrights and trademarks of the character images and NFL players used belong to their respective owners and are not being sold. This item is not a licensed product and I do not claim ownership over the characters used in my designs. This listing is for the time/effort used to create and personalize your item.

• When printing based on the printer the colors will turn out different then on the screen. I am not responsible for how the colors turn out.

PLEASE NOTE ALL PRINT SHOPS REQUIRE DIDN'T SIZES AND THERE MACHINES MIGHT NOT BE EXACTLY 5X7 OR 4X6. IF IT'S NOT FITTING, YOU CAN SEND ME A PHOTO AND I WILL TRY AND FIX IT. I recommend always saving to your computer and getting files sent through your email.

If you have anything shipped in the State of Washington 6.5% sales tax will be added.