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OnyxClawStudios' Shop Announcement

Welcome to Onyx Claw Studios!

I sell giclee prints and cards of watercolor paintings and etchings I've made over the years. Please feel free to look around and enjoy! I like drawing, painting, and sculpting with a wide variety of medias and subject so you never know what you might find from week to week. (Dragons are a soft spot of mine)

If you like what you see don't forget to like us on facebook, we'll be having specials and announcements for shows popping up there in the future. You can also read about new projects and small business information on our website onyxclawstudios.com.

Please note: If you are a NY state resident, I need to charge you sales tax. Sadly, NY has a very complicated tax code so I cannot rely on Etsy's sales tax feature (you pay by the county the buyer is in, not the seller). If you make a purchus, please select the "Other" pay feature and wait for a revised invioce (or follow the instructions).

Update: We recently updated the paper used for our cards from card stock to archival quality art paper. This offers a much wider array of color and really makes the images pop! New photos are up! If you'd like to order card stock cards let me know, they are still available at a discount. Some images don't work well on them, so if you ask for something I know doesn't I'll be sure to let you know.

Most of my prints are available as cards or in alternate sizes. If you are interested in another size (up to 13x19) or specific border sizes please send me a conversation.

OnyxClawStudios' Shop Policies

Welcome

Welcome to Onyx Claw Studios!

Here you will find a wide variety of archival quality giclee prints and cards produced with love just for you! Please feel free to look around and let me know if there is anything at all I can do for you today! If you are interested in a different size print or cards made from the prints in my shop, please convo me. I'm always happy to help.

Payment

Currently I can only accept payments through PayPal. This means that I can take all major credit cards as well as pay pal balances. You do not need to make a pay pal account to pay through pay pal.

Other payment methods is enabled for NY customers. Unfortunately the state requires me to charge you sales tax, since it's based on where I'm shipping to and not from Etsy's system cannot handle it directly. If you are a NY customer please select Other and I will send you a proper invoice including your sales tax. Thank you!

Purchuses that are not paid within 3 days will be cancelled. If you want to reserve an item, please convo me instead.

Shipping

Small shipments of cards are sent first class mail (about 3 days), larger prints and card shipments are sent USPS priority mail (2-3 days). I normally ship on Tuesdays, Thursdays, and Fridays in the morning. This means that if you place your order on Tuesday at noon, your order will ussually be shipped Thursday morning.

Orders whose total value equals or exceeds $40 (cost + shipping) are insured incase of loss or damages. Orders other than single cards are shipped with delivery confirmation.

If you need a faster service, please let me know and we can work something out. Due to several factors I cannot provide same day shipping on most orders (I have a full time job and my goods are made to order), but next day shipping can be arranged.

Overnight shipping will require the buyer to cover increased shipping expenses. If you need this please convo me and I'll set up a new listing for you.

While I do not have international shipping posted in my shop, please convo me if you are interested in making an order and I will calculate your shipping expenses for you.

Refunds and Exchanges

If you are not satisfied with the item you recieve or the item is damaged during shipping please send me a conversation and I'll do what I can. Because the items I sell are images, not wearable or usable, I cannot provide refunds. However, I will gladly exchange an item for another image or item(s) or equal or lesser value.

Buyer is responsible for return shipping.

If the item is damaged and you would like a replacement item, please take pictures of the shipping package and the damage to the print itself and include them in your message. I will replace the item at no cost to you.

Additional Policies and FAQs

At this time I am unable to process wholesale orders but am open to consignment orders that are local (around ithaca and dryden).

My originals are produced in a wide variety of sizes. Unfortunately, this means that some are not suitable for larger formats.

On images that can be enlarged (or reduced!) I do welcome custom orders involving size changes up to 13"x19" and as small as 3"x3.5". Larger sizes will become available as soon as I figure out how to make them happen in a timely and cost effective manner! Keep in mind that changeing the size of a print may require cropping in some cases.

I also welcome custom orders for cards with any print or photograph available in the shop.

If you would like to order a cropped version of an image (for square frames or cards) don't hesitate to ask. It can be done!

I am also interested in making invitations for weddings. I have made wedidng invitations using my images in the past. If you would like to see a sample for one of the images I have available let me know.

Seller Information

All prints, photographs, and single cards are shipped in archival quality clear protective sleeves.

Art Prints are shipped with acid free backing material for added protection. All prints and photographs are printed with Epson UltraChrome K3 ink on archival quality paper. These materials are expected to retain thier quality for 75-120 years when cared for appropriately.

Card purchuses of 5 or more come in boxes. All cards are printed on acid free archival art paper and are appropriate for frameing.

Last Updated March 22, 2012