OohLeelaPets' Shop Policies
Thank you for checking out Ooh Leela!'s shop policies. I promise to keep this as simple as possible.
I currently accept PayPal & Ooh Leela! gift cards. Once an order has been placed I will work super hard on getting it shipped as soon as possible. For that reason, an order cannot be canceled once it has been placed.
Shipping times vary depending on the time of the year as well as on the item. For additional information regarding shipping time and/or faster shipping options, please refer to the listing or convo me.
In the US I ship via USPS first class mail.
Refunds and Exchanges
Your satisfaction is my number one priority. I will work with you and refund your money if an item is defective. Please keep in mind that every item is handmade and slight variations from item to item is a part of the process and it makes each item truly unique.
Customer service (with an added touch of sweetness) is my number 1 priority!
Additional Policies and FAQs
For custom orders, please convo me. Thanks for choosing Ooh Leela!
Last Updated August 20, 2011