Announcement Get organised today with fun, thoughtfully-designed planners and Live Life Inspired.
Get organised today with fun, thoughtfully-designed planners and Live Life Inspired.
Cathy Maas on Jul 25, 2016
Live Life Inspired with Openquote Designs
Openquote Designs focuses on helping you live life inspired so that each day is a step closer to achieving your dreams.
The planners are designed to suit your needs, and there is plenty of space to dedicate to what matters most to you, or decorate the timeless pages to your heart's content.
Many of the designs have variations so that you can choose what is best for you, and even choose a different layout for each day. There is, after all, nothing ordinary and routine in chasing your dreams, so you deserve a versatile planner that adapts to your changing needs.
Owner, Maker, Designer, Curator
I'm a girl who loves God, books, and making pretty digital designs. If you want to know more about me, please visit my blog: http://www.alicialoh.com
I'm Alicia's furry friend, and I help by keeping her company as she works on Openquote Designs!
The designs here are meant to bring joy and excite creativity. That being said, there are some rules - do's and don't's - to protect both you, the customer, and myself, the owner, and I would appreciate consideration of them.
Please do note that unless it is a custom order, or explicitly stated in the item's description, all items are strictly as-is, meaning that any changes will be subject to a charge (£3 per change; eg. £3 for a color change, and another £3 for a change in font).
Accepted payment methods
- Accepts Etsy gift cards
Once payment has been processed, Etsy will automatically make the files available for instant download.
Further details from Etsy: https://www.etsy.com/help/article/3949
All items will be shipped via Royal Mail UK* with no tracking unless it is specifically requested for. If the buyer requests this at the point of purchase, I will send a further Paypal invoice for the additional cost, and ship the item when this payment has been received.
For UK shipping, I will obtain a certificate of posting from Royal Mail. For international shipping, I will obtain a receipt and a picture of the envelope/parcel in which the item is sent (with your address on it).
UK shipping: Royal Mail First Class (estimated 1 day delivery, per Royal Mail*).
International shipping: Royal Mail International Standard (estimated 5 - 7 days delivery, per Royal Mail*).
*Please note that I will send all items to Royal Mail within 48 business hours from the time of purchase. The actual delivery time, however, is subject to Royal Mail.
Refunds and Exchanges
Since digital files cannot be returned once delivered/received, refunds are not available.
If the files cannot be opened, please let me know, and I would be glad to resend the files. No design changes will be made to these files, unless at an extra cost.
If you are unhappy with purchased designs, please do send me a message on Etsy or an email to openquotedesigns [at] gmail [dot] com, and I will try my best to help you, as happy customers are very important to me. If changes are needed, please do note that you will be subject to a charge.
Refunds will be issued subject to the following criteria:
(1) The customer contacts me within 10 days of purchase OR 3 days from receiving the item;
(2) The item is shipped back to me by the customer;
(3) The customer bears the full cost of shipping;
(4) The item is received by me in the same condition as it was when I sent it.
Provided the other criteria are met, refunds will be issued after (4) is fulfilled.
Please not that as the items are one-of-a-kind, they cannot be remade and/or reshipped.
In the event that an item arrives damaged (not due to the customer's own doing, whether intentional or accidental), the customer should send me pictures showing the damage. If damage is proven, half the proportionate price of the individual item will be refunded. For example: if 5 paper clips are bought as a set for £10 and 1 arrives damaged, £1 will be refunded (half of £2).
If, due to damage, you would like a full refund (ie. for the whole set, not just the individual item), please refer to the criteria for refunds above.
The time limits for damage claims will be the same as in (1) above.
In the event of non-receipt, I will provide proof of shipping as per above in my Shipping Policies. Please do allow for some time for the item to arrive, and do check with neighbours in case your items arrived at their address instead. Please also check if the address provided is correct. If the item does not arrive due to a wrong address, no refunds will be issued.
Additional policies and FAQs
Only small commercial use is permitted for digital paper designs and clip art, and only as part of something else (for example, you may use my designs in a scrapbook you plan to sell to a few people, but not as a design itself on a plain t-shirt). Small commercial use is defined to be limited to below a circulation of 100. For large-scale commercial use, please contact me.
You may not resell any items, or claim them to be your own. Credit to openquotedesigns.com would be very much appreciated.
For custom orders, I will send you pictures/screenshots of my progress as I go along (these will be watermarked). This way, you will have a good idea of how the finished product will look, and you can ask me to change things as I work. I will clearly state to you when I am sending the final proof. Once final files have been sent, I will not make any changes unless additional payment is made.