OrigamiDelights' Shop Policies
Hello everyone and welcome! I hope you enjoy what you see in my shop and that your experience here is nothing less than outstanding. My shop has a mix of all kinds of different items, but mostly origami, and recycled paper items. If you see something you like, but would prefer a different color, shape, etc, feel free to let me know, and I'll do my best to suit your needs!
I currently accept Paypal, direct checkout (credit cards or gift cards) and Money Orders.
Payment is appreciated at time of purchase. If paying with a money order please just inform me of this at time of purchase. If an order is made with no payment within 7 days, the order will be canceled.
I used recycled shipping materials when available! This includes boxes that have previously been used, AND cushioning materials. If you are ordering something as a gift/would prefer "new" or "standard" shipping materials, please let me know upon purchase!
All items are shipped via USPS First Class Mail or Parcel Post. International mail is NOT trackable unless you contact me prior to purchase for the additional upgrade. If you would like your order sooner than first class mail or parcel post would deliver, or would prefer a different method of shipping, an upgrade can be requested but the difference in price will be added as necessary.
If you would like the item shipped to a different address (as a gift, etc), this is perfectly fine, please indicate as such when purchasing the order.
All items are shipped as soon as possible after item production and payment clearing. Currently orders are approximately 2-3 weeks before shipment. Please take this in to consideration before ordering if you have a specific date that you need the item for. Please do not hesitate to contact me prior to purchase if you have any worries about your item(s) getting to you in time!
Refunds and Exchanges
All requests for refunds or exchanges must be made within 7 days of receipt of item.
If any item that you receive is not satisfactory (broken or damaged) and you can provide proof, I will refund the full item price, minus shipping. If an item has been shipped and/or received by you but you decide to cancel the order, then the item must be shipped back and received by me prior to your refund being issued. Exchanges are offered at no extra cost for the same item only.
Although I try to my hardest to make sure that the paper colors represented in my photos match that of the actual color of the paper, that colors seen in pictures may appear different in person due to monitor and camera settings. If you need a very specific shade of color, PLEASE contact me prior to purchase for a color sample to see if the colors I have available are the colors that you wish to receive. Otherwise, please be aware that refunds are not given if the color you recieve is not as you expected due to monitor settings.
Additional Policies and FAQs
I LOVE custom orders! Never feel shy to send me a message with an item you'd like to have and as I said before, I will try my hardest to suit your needs!
Our home is pet free and smoke free. If you have any allergies to scents, nuts, etc. or any other severe allergies please contact me before ordering so that I can ensure your item is made allergen free to your needs if possible.
Any other questions, please feel free to contact me!
Last Updated May 18, 2015