Announcement
REFUND/REPLACEMENT POLICY
Unfortunately Etsy does not offer a customization field under their REFUND POLICY section, but I do accept refunds or exchanges for defective/damaged goods.
As noted elsewhere in my shop, all products are made-to-order, so please allow ample time for production and shipping. Times vary and are dependent on products as well as how busy the fulfillment center is. Fulfillment typically takes anywhere from 2-7 business days, and shipping typically takes about 4 business days.
Please realize this is a VERY small business, and I do not stock items. All products are made-to-order, so refunds/exchanges may only be granted by the fulfillment center, if a product is defective. The fulfillment center does not issue refunds for any other reasons, including ordering the wrong size. That's why it's so important to look at size guides and compare them to similar garments you already know fit you.
When a customer orders, it goes to my fulfillment partner, who then makes the product(s) to order, and ships them to my customer (it’s the equivalent of a custom product). A VERY small percentage of the purchase amount goes to me for my role as the designer/marketer. This is the reason I can not simply absorb the cost of returns that are not covered by my fulfillment partner. They are great when it comes to refunds for defective items, but understandably not when it comes to any other reason.
All that said, If your product is defective, please reach out to me within a 7 days of delivery, and include photographic evidence we can send to our fulfillment center. I can then open up a case with them to get it resolved. They are very good when it comes to a mistake being made on their end.
Thank you again for considering a purchase at ORIGINAL-1.
Items
Featured items
All Items
Reviews
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Elizabeth on Jan 13, 2023
5 out of 5 starsThese hoodies are amazing! I got one for my husband and one for myself and we love them so much! Excellent quality and didn't take too long to get to us.
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Gretchen Schillinger on Nov 1, 2022
5 out of 5 starsBought this for a gift. Quality is great loved it!
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Victoria on Nov 15, 2022
5 out of 5 starsNice quality. Matched the description. Wished there were more color options - like gray. Will make a great gift along with some Phillies tickets to next season!
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About Original1Gifts
OBSESSED WITH CREATIVITY
IMPORTANT NOTE: I launched this Etsy store in 2018, but never added any products to it until now (mid-November, 2020). I previously had my own successful online shop, but the 2018 tax changes made it nearly impossible to manage filing taxes in all 50 states. With Etsy, they handle all the tax minutiae, so I can focus on design and customer service. Less boring info about my store follows. 😄
Built upon an unadulterated love of the creative process, and a commitment to quality over quantity, Original-1 is all about turning ordinary, everyday items into unique conversation pieces. It's about getting people to engage with one another. It's about helping people represent their views, lifestyles, and passions. And above all, it's about being original. So no matter how functional and practical our products may be, they are also original works of art.
Instead of designs being created by various artists, all concepts and designs are conjured by me personally. That means every design offered is exclusive to the original-1 brand, so you really are purchasing something few other people have. My hope for every creation is that it makes a statement, and moves people in some way. I'm often asked "Where did you get that" when people see me wearing or using Original-1 products. To me this is the ultimate validation, that I'm doing something right.
The quality of products is as important to the original-1 brand, as the designs that adorn them. That's why we only source high-quality products from brands you can trust. Yes, they typically cost a bit more, but shelling out a few more bucks for something of higher quality is a no-brainer. We just don't want to offer cheaply made, inferior goods. For example, no one will be happy with a shirt that feels like cardboard regardless of how good a design is. In short, Original-1 will never offer anything, I don’t love myself. So, rest assured knowing you'll be happy with both the artwork AND the craftsmanship.
Everything offered in my shop is made-to-order, so please allow ample time for production and shipping. Times vary and are dependent on products as well as how busy the fulfillment center is. Fulfillment typically takes anywhere from 2-7 business days, and shipping typically takes about 4 business days.
Designs and inventory are constantly changing, so if you see a design you like, you should grab it, while it's still available. 🙂
Cheers,
Dominic
Shop members
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Dominic
Designer, Owner
I've been a professional designer for over 30 years and was a featured artist by the National Association of Photoshop Professionals, a featured designer in the Pantone Canvas Gallery, and have been spotlighted in several industry publications.
Production partners
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USA-Based POD Fulfillment Center
Charlotte, NC
All of our exclusive products are made-to-order by one of the highest-rated fulfillment centers in the world.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.