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OriginalArtPrints' Shop Policies

Welcome

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THIS ETSY SHOP IS CLOSING.

If you like the photography and fine art of Dan Carmichael,
visit and bookmark this site:

http://dan-carmichael.artistwebsites.com/

There is currently more art on the website than here on Etsy, and new work is added on a regular basis.

Thank you for your appreciation and encouragement.

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Thank you for visiting Original Art Prints!

Original Art Prints are unique works of hand-brushed art in a painting style that are created from original fine art photography images by Dan Carmichael.

Each piece is created by hand-brushed digitally, and is not created automatically by pressing a single button in Photoshop as other photographers do.

A single piece may take hours to complete and the result is a unique original which can never be exactly duplicated again - art that truly looks like a painting.

Prints are professionally printed by the artist himself using only fine art papers with high archival ratings and professional-quality archival inks.

The Fine Art Photography Prints are traditional photography prints. All are the original work of fine art photographer Dan Carmichael. The same printing standards are used.

All images are © Copyright Dan Carmichael, 2012. Please do not reproduce, manipulate or use images without permission. Purchase of prints do not transfer copyright.

Payment

PayPal is the preferred payment method.

It is not necessary to have a PayPal account to use their service. You may pay through PayPal using your credit card. PayPal is the most-often used and safest method for payment on the internet.

Shipping

Item(s) are normally shipped within three days of receiving payment, often sooner. Items may be shipped via UPS or the U.S. postal service. If you have supplied me with your email address, UPS tracking information will be sent to you.

8 x 10 prints are usually shipped in a flat container with stiff backing. Larger than 8 x 10 may be shipped in a protective tube. Tube shipping is the best method for shipping large prints, and provides the best protection against shipper damage.

All shipments are made using USPS Priority Mail or UPS ground service. If you would like to upgrade shipping, please contact me.

Refunds and Exchanges

PLEASE READ REFUND / RETURN POLICIES CAREFULLY.

Item(s) must be requested to be returned within 14 days of purchase.

Please contact me before shipping.

Buyer will pay the necessary shipping for a return.

REFUND OR REPLACEMENT:

Replacement: After I receive the original item(s), a replacement of the same image at the same size will be shipped to you at no additional cost. See below for details.

Refund: After I receive the original item(s), a refund will be issued excluding shipping fees of the original shipment. See below for details.

DAMAGED GOODS / BAD PRINT:

If your item(s) have been damaged during shipping to you, or if there is a noticeable blemish on the print, the original item(s) must be returned to me before a replacement or refund. This is necessary so that I can file a damage claim with the shipper (damaged goods), or identify and correct the blemish (bad print).

In the case of a damaged shipment, please take a picture of the exterior of the shipping carton clearly showing the damage and send it to me. This will help in filing a claim with the shipper.

REQUEST OF CHANGED ORDER:

If the item(s) were received by you in good shape and not blemished, but you wish to exchange the item(s), this can be done.

A reprint fee and shipping fee will be applied. The fee(s) will depend upon the number of items, size of items, etc.

Item(s) must be returned in original condition.

Example of a Request of Changed Order:

- You originally ordered your item(s) on semi-gloss paper (default) but would rather have them reprinted on a matte paper.

- You received your undamaged, unblemished item(s) but changed your mind and would rather have a different image or size altogether.

- etc. etc.


Whatever the reason for the return, I wish to make every customer happy. Please communicate with me so that I can work hard to resolve the matter to your satisfaction.

(revised 5/9/2012)


Additional Policies and FAQs

FAQ:

If you do not request a specific paper surface (semi-gloss or matte) within your original order, or in a private message or email at the same time you place your original order, prints will be printed on a semi-gloss / pearl / satin surface paper.

Prints are professionally-printed by the artist himself. Gallery- and museum-quality fine art papers (and rag) with high archival ratings are used as is professional-quality archival inks. Professional-grade printers with pigment inks are used to produce exceptional quality giclee prints.

Matted and/or framed prints are not offered in this gallery, but are available on request as a custom order. Contact us.

Additional print sizes are available as a custom order on request. Typically, prints should not be printed larger than 24" x 36" unless placed in an environment where viewing distance is greater than 6'.

To order a size other than what is offered in the gallery, send me a message with the picture you want and the size. I will quickly place a special item in my Etsy shop for you. You can simply click and order as normal.

(revised 5/9/2012)

Seller Information

You can read my bio by clicking on Profile.

Last Updated January 21, 2013