OrindasOrnaments

Personalized Christmas Ornaments by Orinda's Originals

| Anderson, California

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Welcome to our Etsy shop. We are excited to share our Personalized Christmas ornaments with new customers and many faithful customers that don't always make it to our craft fairs. I have spent many years coming up with new ornament ideas. I love to help with the creation of a meaningful ornament that puts a smile on everyone's face, it brings me joy to share them. For us to process your order more quickly, please make sure you have included all the information we will need to complete your order. If you would like your order sent with no personalizing, please note that so we do not delay your order. PLEASE check shipping address on order. This is where we will ship to. If you order an ornament that includes pets, please look at pet choices on page 2 and let us know which pet style # belongs to each pet. Please feel free to contact us if you have any questions. include order # on all correspondences.

Announcement

Last updated on Jan 16, 2019

Welcome to our Etsy shop. We are excited to share our Personalized Christmas ornaments with new customers and many faithful customers that don't always make it to our craft fairs. I have spent many years coming up with new ornament ideas. I love to help with the creation of a meaningful ornament that puts a smile on everyone's face, it brings me joy to share them. For us to process your order more quickly, please make sure you have included all the information we will need to complete your order. If you would like your order sent with no personalizing, please note that so we do not delay your order. PLEASE check shipping address on order. This is where we will ship to. If you order an ornament that includes pets, please look at pet choices on page 2 and let us know which pet style # belongs to each pet. Please feel free to contact us if you have any questions. include order # on all correspondences.

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Orindas Originals

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Orindas Originals

Reviews

Average item review
5 out of 5 stars
(18735)
See reviews that mention:
Quality 1844 Shipping 2508 Customer service 1109

About OrindasOrnaments

Sales 96,965
On Etsy since 2015

Our show on the road! Etsy and our online shop have allowed us to reach new customers that may not have ever seen us at a craft show.

Orinda's Originals was started in 1979 by Orinda and Mike Sears. Our first ornaments were made to decorate our tree with memories of our family. The tradition has continued year after year. My kids are now grown and I enjoy sharing with the starting of other families traditions of their personalized ornaments. Ornaments they can enjoy for years to come!

When my husband suggested that our ornaments were good enough to share and sell to other people, we had no idea of what we were in store for. Many hours were spent at the dining room table working on ornaments for craft shows. We started this business on a shoestring budget. Our 1st big craft show we packed up our ornaments in our old green pickup truck. We didn't even know if we would have enough money for a hotel. We were doing 2 shows. What a surprise for us in that we were so busy at the first show, that we had to work in a hotel room in between shows to make enough ornaments for the next show!

From there we expanded and have continued to grow and share our ornaments! We have Personalized ornaments for all occasions. Whatever you are looking for, we probably have an ornament just for you. We even have special ornaments for the entire family, including your pets.

Every year I am excited to design new styles and add to our collection. I feel so lucky to be able to share these ornaments with you. I love the challenge of coming up with the perfect ornament for customers and seeing how happy it makes them! I feel so lucky to be a part of so many people's Christmas. It is an honor!

Shop members

  • Orindas Originals

    Owner, Designer

    I made my first ornament back in 1979 when just married. I wanted a tree that had meaning and was not just colored balls and lights. Through the years with lots of practice I have learned to create ornaments that I can share with other families.

Production partners

  • Personalized Ornament

    New York, NY

    Designed ornament

  • Personalized Ornament

    MA, United States

    Designer

  • Personalized Ornament

    OH, United States

    Designed Ornament

  • Personalized Ornament

    Sarasota, FL

    Personalized Ornament

Shop policies

Last updated on April 24, 2019
Welcome to our shop of Personalized and Custom ornaments. Our goal is to help you find and enjoy that perfect ornament that will have meaning year after year. We are heading into the busy holiday season and we know that many of you will have questions, regarding our ornaments. Please know that we happy to answer your questions, and we do our best to get back to you in a timely manner. Sometimes there are so many questions, and we are also working on order deadlines. If we don't answer you, please email us again! Every customer is important! We are on Pacific Coast time zone, where you start your day before we do. Many styles are a perfect year-round personal gifts for Newlyweds, Graduates, Sports coaches, sports teams and a great gift for a new born baby. We love that you will let us be a part of this wonderful tradition of having a Christmas tree that tells a story of your life!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We will do everything to make sure you are happy with your purchase. If after receiving it and there is a problem, please contact us so that we can work with you to fix the problem. If we cannot get you what you want, and after 3 days of receipt of the item you can return it to us for a refund.
Payment
We accept the following forms of payment. PayPal, all major Credit Cards, and Etsy gift cards. Sales tax with the rate of 8% will be added to orders in California. If you need to cancel, please do so within 24 hours, because we strive to ship quickly to you and may have already sent it.
Shipping
We will ship USPS First Class or Priority Mail. For estimated arrival we can only go by what USPS tells us. Sometimes there are delays that are out of our control. This happens the closer it gets to Christmas.
Please check that your address you entered for Etsy is correct. That is where we ship.
Additional policies and FAQs
If you place an order and you request custom colors, please allow us more time to finish your order. We can only make minimal changes. We cannot do custom painting during November and December. We do not want to rush when painting and we want to make sure we get it correct. Please understand that when describing "red" hair there are a lot of different shades. We will do our best.
Privacy
Your Privacy is very important to us. We will only contact you to complete an order. We do not share your information. ETSY collects payment and in turn pays us. We do not have access to this.
Information from an order is kept in compliance with laws for tax records as required.
You can contact us using the ETSY Convo (contact seller) for any questions.

More information

Last updated on Feb 24, 2017
Frequently asked questions
Custom and personalized orders

Please let us know what you would like personalized in the "Notes to Seller" section. If you are using the Etsy app, please use the "Add optional note to seller's box". You can contact us by email or convo, but please include order number. This will help us match your request to order.

Adding your pet to an ornament

We are happy to add your pets to your ornament. Please include this link with your purchase.

https://www.etsy.com/listing/465399748/personalized-pets-to-add-to-your?ref=shop_home_active_13

Combine Shipping

We love to save you money and combine shipping if you happen to place your orders separately. PLEASE let us know you have multiple orders, the order numbers and we will look to combine them for you. Please note that orders from other companies on Etsy cannot be combined. We all ship independently.

Shipping times

We know that you need your order to ship immediately. We do our best to ship quickly. From Thanksgiving weekend through Christmas is our busy time, we will post our time frame for shipping. All orders are important and we ship in order received. If we receive too many orders and feel we are not keeping up, we put the shop on "Vacation Mode". This is so that we CAN ship orders placed on time. We will open back up when we are caught up.

Guarantee Christmas delivery

We cannot guarantee Christmas delivery. The USPS is also busy and weather can delay items. Please remember to order early! We want you to have your ornaments by Christmas.

Priority Shipping

We do offer priority shipping and this will help your order arrive quicker.

Package Delivered, do not have

During the busy holiday season of shipping the USPS tracking site is not always up to date and accurate. We have no control over this. If your package shows delivered and you do not have it, please wait a couple of days to contact us. Many times it will be delivered in the next couple of days or was delivered to a neighbor.

Wrong address on order

PLEASE check the address that Etsy has your order shipping to. This is where we will ship it. Once we ship it, we cannot change the address it is going to. This is not our responsibility. We want to ship it to where you will receive it. If you find after you order that the address is not correct, please let us know and include your order number.

If we have a question on your order/Answering your questions

Please not that if we have a question on your order we will contact you through the Etsy convo or send you an email from "orindasinc@yahoo.com". Please check so that we do not hold up your order with a question. If you provided a phone number you will only be contacted if we have a question.
We do our best to answer all your questions in a timely manner. Please know that we also need to work on shipping orders. We spend 4 hours answering questions for customers during the busy season and then dedicate our time to processing orders. We will answer you, please be patient during this time.