OrindasOrnaments
Announcement
Welcome to our Etsy shop. We are excited to share our Personalized Christmas ornaments with new customers and many faithful customers that don't always make it to our craft fairs. I have spent many years coming up with new ornament ideas. I love to help with the creation of a meaningful ornament that puts a smile on everyone's face, it brings me joy to share them. For us to process your order more quickly, please make sure you have included all the information we will need to complete your order. If you would like your order sent with no personalizing, please note that so we do not delay your order. PLEASE check shipping address on order. This is where we will ship to. If you order an ornament that includes pets, please look at pet choices on page 2 and let us know which pet style # belongs to each pet. Please feel free to contact us if you have any questions. include order # on all correspondences.
Items
Featured items
All Items
Reviews
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Christine on Sep 20, 2023
5 out of 5 starsGreat customer service!! Thank you for goingabove& beyond my expectations ❤️
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Ashley on Sep 16, 2023
5 out of 5 starsBeautiful ornament. Shipped quickly and arrived in perfect shape. Thank you.
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Dale on Sep 15, 2023
5 out of 5 starsProduct as described, fast shipment and excellent customer service
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Eileen on Sep 27, 2023
5 out of 5 starsThis is absolutely adorable! It’s well made and arrived safely - thank you!
About OrindasOrnaments
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Meet Ivory, our shop cat! She loves her job helping us with ornaments, but sometimes she just can't stay awake! -
Contact us for sports teams Ornaments and pricing. A great gift for the entire team. -
Our show on the road! Etsy and our online shop have allowed us to reach new customers from all over.
Our show on the road! Etsy and our online shop have allowed us to reach new customers that may not have ever seen us at a craft show.
Shop members
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Orindas Originals
Owner, Designer
We are a small family run business. We have several generations that work together to provide you with your special ornaments. Working together with friends and family is something we cherish.
Production partners
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D. Y. Ornaments
WI, United States
She is a designer and produces these ornaments. We hand personalize to make it a finished ornament.
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Personalized Ornament
New York, NY
Designed ornament
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NB Ornament
CA, United States
A Designer of Personalized Ornament
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Personalized Ornament
MA, United States
Designer
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Orinda's Originals
Anderson, CA
We are are designer of Personalized Christmas Ornaments
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PX
OH, United States
Designed Ornament
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Personalized Ornament
Sarasota, FL
Personalized Ornament
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy
Information from an order is kept in compliance with laws for tax records as required.
You can contact us using the ETSY Convo (contact seller) for any questions.
More information
Frequently asked questions
Custom and personalized orders
Please let us know what you would like personalized in the "Notes to Seller" section. If you are using the Etsy app, please use the "Add optional note to seller's box". You can contact us by email or convo, but please include order number. This will help us match your request to order.
Adding your pet to an ornament
We are happy to add your pets to your ornament. Please include this link with your purchase.
https://www.etsy.com/listing/465399748/personalized-pets-to-add-to-your?ref=shop_home_active_13
Combine Shipping
We love to save you money and combine shipping if you happen to place your orders separately. PLEASE let us know you have multiple orders, the order numbers and we will look to combine them for you. Please note that orders from other companies on Etsy cannot be combined. We all ship independently.
Shipping times
We know that you need your order to ship immediately. We do our best to ship quickly. From Thanksgiving weekend through Christmas is our busy time, we will post our time frame for shipping. All orders are important and we ship in order received. If we receive too many orders and feel we are not keeping up, we put the shop on "Vacation Mode". This is so that we CAN ship orders placed on time. We will open back up when we are caught up.
Guarantee Christmas delivery
We cannot guarantee Christmas delivery. The USPS is also busy and weather can delay items. Please remember to order early! We want you to have your ornaments by Christmas.
Priority Shipping
We do offer priority shipping and this will help your order arrive quicker.
Package Delivered, do not have
During the busy holiday season of shipping the USPS tracking site is not always up to date and accurate. We have no control over this. If your package shows delivered and you do not have it, please wait a couple of days to contact us. Many times it will be delivered in the next couple of days or was delivered to a neighbor.
Wrong address on order
PLEASE check the address that Etsy has your order shipping to. This is where we will ship it. Once we ship it, we cannot change the address it is going to. This is not our responsibility. We want to ship it to where you will receive it. If you find after you order that the address is not correct, please let us know and include your order number.
If we have a question on your order/Answering your questions
Please not that if we have a question on your order we will contact you through the Etsy convo or send you an email from "orindasinc@yahoo.com". Please check so that we do not hold up your order with a question. If you provided a phone number you will only be contacted if we have a question.
We do our best to answer all your questions in a timely manner. Please know that we also need to work on shipping orders. We spend 4 hours answering questions for customers during the busy season and then dedicate our time to processing orders. We will answer you, please be patient during this time.
Care of ornament
You've just purchased a unique ornament that will last a lifetime. Here are some tips to make sure it keeps it's luster year after year.
-We use a permanent ink that has proven durable over the years. This ink while permanent, is not smudge-proof when touched with lotions, soaps, and HAND SANITIZER. Rubbing on the lettering with bare hands is never advised. Use a dry cloth if you need to remove any dust.
- Keep the included bubble wrap pouch for safe storage throughout the year.
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?