Handmade in the Holy Land from local clay
OrnaArtHeart's Shop Policies
Welcome to my shop. Everything I list is my handmade creation. I put my heart into my work; creating is a way of life and clay and paints are my prefered tools, at least for now. I hope that you find items in my store that speak to you.
At this time, I can only accept PayPal. I need to receive payment before I can ship. You are responsible for any customs charged in your country.
I ship my smaller pieces with a tracking number that allows you to know where your package and see if you can speed up the arrival to you.
For my larger pieces, this is often EMS (Express). Regular post takes 10-30 days to arrive, while EMS claims to take only 3 - 6 working days. Because the post office considers art work to be fragile, it is not possible to ship with insurance.
Refunds and Exchanges
If you are not happy with your purchase for any reason when you open your package, you will get a full refund.
Additional Policies and FAQs
With the changing exchange rates and postal charges, it is sometimes difficult to know how much to charge. If I've taken too much, I'll refund the difference. If you purchase 2 items together, if I can do it safely, I'll ship them together for an additional shipping discount.
Last Updated January 12, 2015