OrnamentBoutique

Handmade Christmas Ornaments Personalized Ornaments

Chapel Hill, North Carolina | 409 Sales

OrnamentBoutique

Handmade Christmas Ornaments Personalized Ornaments

Chapel Hill, North Carolina 409 Sales On Etsy since 2010

5 out of 5 stars
(163)

Shop owner

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Announcement   Quilted Christmas Ornaments, Personalized Christmas ornaments, Custom Keepsake Christmas Ornaments, Fabric Ornaments, Handmade Holiday Decorations. Specializing in handmade quilted ball ornaments. Ornaments for all holidays and special occasions, custom orders welcome!

Announcement

Last updated on Dec 12, 2018

Quilted Christmas Ornaments, Personalized Christmas ornaments, Custom Keepsake Christmas Ornaments, Fabric Ornaments, Handmade Holiday Decorations. Specializing in handmade quilted ball ornaments. Ornaments for all holidays and special occasions, custom orders welcome!

Shelly

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Shelly

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Reviews

Average item review
5 out of 5 stars
(163)
See reviews that mention:
quality 26 shipping 33 customer service 10
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About

The Ornament Boutique, a little more about me......

I have recently relocated back to my home state of North Carolina, so packages will now have that as a return address (instead of Virginia)!

Where to start? I suppose with the most important... I am a stay at home mom of two amazing little girls and wife to a very patient husband(he rarely complains about my ever growing amount of craft supplies anymore!). Although I love trying as many different types of crafts as possible, making holiday ornaments and decorations has always been where I find the most joy.
I first tried my hand at making quilted ball ornaments around 12 years ago and just fell in love them. My first few were quite a sight, and I don't mean that in a good way. But, many years and thousands (yes, I said thousands) of ornaments later I have developed a very personalized technique and style.
In 2009 ,after several years of participating in local craft shows I took the leap into online selling when I launched my own website ornamentboutique.com. In 2010 I discovered Etsy, and was instantly enamoured with the great community and variety of artists here. I love browsing through all the diverse shops and seeing what all these creative minds can dream up!
My shop focuses on my handmade quilted ornaments but also has a variety of other decorations including ribbon ornaments, yarn wreaths, personalized ornaments and more!
If you find yourself in western NC you can stop by the Snowy Mountain Tree Farm's Christmas shop on hwy 221--my ornaments are featured there!

Thanks for taking time to learn a bit more about me!
Shelly Cuthbertson
The Ornament Boutique

*All items in my shop are crafted by my hands in a smoke & pet free home*

If you are interested in signing up for my e-newsletter just contact me with you name and email address. I send it out about 6 times a year & usually include information about new items and promo codes!

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Shop members

  • Shelly Cuthbertson

    Owner, Everything

Shop policies

Last updated on November 25, 2018
Welcome to The Ornament Boutique! Here you will find handmade holiday decorations all designed and made by me (Shelly).

All items are handmade in a pet free & smoke free (and most other allergens free) home.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Customer satisfaction is extremely important to me. If for any reason you are not satisfied with your purchase please contact me. If it is agreed for an item to be returned it must be returned in it's original condition within 14 days of customer receiving item. An item that has been altered by customer is not eligible for a refund. Refunds will not be given on shipping costs unless the return is due to seller error or damage during shipping.

****Custom and/or personalized items can not be returned****
Payment
Payments are accepted through Paypal and through Etsy direct checkout (processes credit card payment without using paypal). I also accept Etsy gift cards!
Shipping
Shipping and handling costs are shown in each listing. All shipping within the U.S. is USPS priority mail(this provides tracking during shipping and delivery confirmation and usually arrives within 3-5 days of being shipped). All in stock items ship within 3 business days of payment verification unless otherwise noted in the listing. If you are ordering only ornaments the shipping is $7.00 per order regardless of how many ornaments you purchase. If wreaths or other items are included in your purchase please check listings for shipping prices.
I will also ship internationally to Canada, Australia, and the UK. Rates are listed with each item. Shipping will be USPS first class mail. Please be aware that with international shipping it generally takes a minimum of 10 business days (sometimes quite a bit more) for items to reach their destinations. Near holidays it can take 2-4 weeks for items to arrive to an international location.
***For international customers: By law the buyer is responsible for any additional fees imposed by your destination country (customs fees,taxes,etc.). There is no way for me as a seller to know ahead of time if a destination country will impose these fees on you and how much they may be.

If you have any questions about shipping please contact me through the "contact" link or email me directly at shelly [!at] ornamentboutique.com

**If your package contains packing peanuts, please know that they are biodegradable (they will dissolve in water)**
Additional policies and FAQs
I always welcome custom orders. I can do custom colors or themes for ornament designs. I can also turn a piece of clothing or blanket into a keepsake ornament for you. I have done this for customers with loved ones shirts and jackets, baby blankets, wedding gowns and more! Please contact me if you are interested in a custom ornament design.
I do not accept returns for custom or personalized items but will work with you through the design process to ensure the end design meets your approval!