OtisBJewelryGifts

Handmade, Meaningful, Natural gem & Crystal Jewelry

Vineland, New Jersey
95,947 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ☽ Welcome to Otis B ☾ Creating unique, natural gemstone & crystal jewelry since 2008
To receive early notification about sales, new arrivals and other special events, follow us on Facebook as Otis B Jewelry and on Instagram as @OtisBGemstoneJewelry

>Most orders are being produced & shipped within about 1-3 business days or faster. (2-5 days for personalized, hand stamped and multi-item orders). This does Not include transit time. If your order requires matching of pearls or gemstones (as with earrings), please allow a LITTLE more time as we are very choosy about perfectly pairing our stones.

Important shop policy updates:
>As of 12/15/2020, we have CEASED OVERSEAS SHIPPING due to extremely high instances of package loss and lagging transit. We apologize for the inconvenience. We are still shipping to Canada.

>We are working tirelessly to get all orders done and shipped VERY quickly, and because our priority is fulfilling orders before answering convos, and nearly all items are made to order we do NOT accept cancellations once an order is placed. Thank you for understanding.

>We cannot thank you enough for supporting our small business during this time and all the time. We have been here for 13 years and we feel incredibly honored to be your jeweler.

>If you'd like to contact us to get a delivery estimate, or have a custom inquiry, we are available via Etsy convo most every day except weekends. Please do not message us via social media DMs, these messages are checked very infrequently due to a high instance of spam.

♥️ As usual, All items are handcrafted with love, from natural, ethically sourced gems and minerals and shipped out to the world from the beautiful farmlands of NJ for over 11 years.

We appreciate and value your continued loyalty and support. Thank you so much!

Otis B Jewelry celebrates TWELVE YEARS!
Thank you for your love & support!
All items are handmade and shipped from New Jersey.
See even MORE at OtisBWeddings.etsy.com *And* our shop created just for moms and kids, OtisBkids.etsy.com

Announcement

Last updated on Jul 8, 2021

☽ Welcome to Otis B ☾ Creating unique, natural gemstone & crystal jewelry since 2008
To receive early notification about sales, new arrivals and other special events, follow us on Facebook as Otis B Jewelry and on Instagram as @OtisBGemstoneJewelry

>Most orders are being produced & shipped within about 1-3 business days or faster. (2-5 days for personalized, hand stamped and multi-item orders). This does Not include transit time. If your order requires matching of pearls or gemstones (as with earrings), please allow a LITTLE more time as we are very choosy about perfectly pairing our stones.

Important shop policy updates:
>As of 12/15/2020, we have CEASED OVERSEAS SHIPPING due to extremely high instances of package loss and lagging transit. We apologize for the inconvenience. We are still shipping to Canada.

>We are working tirelessly to get all orders done and shipped VERY quickly, and because our priority is fulfilling orders before answering convos, and nearly all items are made to order we do NOT accept cancellations once an order is placed. Thank you for understanding.

>We cannot thank you enough for supporting our small business during this time and all the time. We have been here for 13 years and we feel incredibly honored to be your jeweler.

>If you'd like to contact us to get a delivery estimate, or have a custom inquiry, we are available via Etsy convo most every day except weekends. Please do not message us via social media DMs, these messages are checked very infrequently due to a high instance of spam.

♥️ As usual, All items are handcrafted with love, from natural, ethically sourced gems and minerals and shipped out to the world from the beautiful farmlands of NJ for over 11 years.

We appreciate and value your continued loyalty and support. Thank you so much!

Otis B Jewelry celebrates TWELVE YEARS!
Thank you for your love & support!
All items are handmade and shipped from New Jersey.
See even MORE at OtisBWeddings.etsy.com *And* our shop created just for moms and kids, OtisBkids.etsy.com

Items

95947 Sales
 
Darrah

Contact shop owner

Darrah

Reviews

Average item review
5 out of 5 stars
(16040)
See reviews that mention:
Quality 1203 Shipping 2430 Customer service 1239

About OtisBJewelryGifts

Sales 95,947
On Etsy since 2008

Otis B, Keepsake Jewelry Designed To Make a Meaningful & Lasting Impression

Darrah was inspired to begin creating her own line of jewelry when flipping through a fashion magazine back in 2001. She got her first temporary strand of beads, some copper wire and some scissors (yikes!!) and gave it a whirl...after the first project was completed, albeit a bit of a mess, Otis B was born.

Directly after, MUCH studying was done into the proper way to create and assemble gemstone jewelry, much reading was done on the many varieties of precious and semi-precious gemstones, and many more projects were tinkered around with, shaped, proudly displayed at craft fairs, open air markets and boutiques...and were sold.

Fast forward to 2008, an Etsy shop was created and we've been proudly selling here ever since.

The legal and true working name of the company, Otis B, is actually named after someone else...and is a very long story, which we shall spare you from for now...you're welcome.

The road to growing Otis B Jewelry has been a long one, it has not been easy, it has taken an enormous amount of effort, patience and some serious determination, as well as many sleepless nights and work-filled weekends. The company now employs various women, all mothers themselves, who help out in many of the operational facets of the business, without whom we could not function.

We are all extremely honored and thankful for the support we receive, we certainly would not be here without you, the client, and we appreciate your taking the time to browse, read, purchase and enjoy.

We continue to create exceptional products, many of which are customized just for you and do our very best to provide exemplary customer support and assistance both before and after the order is fulfilled and whenever necessary.

From the bottom of our hearts, We thank you!

We are pleased to offer quantity-discounted items to bridal parties and groups! Please visit OtisBWeddings.Etsy.com if you are in need of multiple gifts for friends, family or bridal parties

Shop members

  • Darrah

    Owner, Maker, Product Designer, Order Fulfillment, Photography, Customer Relations

    Darrah began creating jewelry in 2001, selling in small local shops and craft fairs. After her second daughter in 2008, hobby became career and Otis B on Etsy was born. Now a mother of 3, she has established Otis B as one of Etsy's top jewelry shops

  • Johanna

    Office Manager, Bookeeping, Maker

    Johanna is Darrah's right hand gal and mother to a vivacious 9yr old. She helps ensure Otis B Jewelry runs as efficiently and smoothly as possible, Her roles include order fulfillment, graphic design, admin and logistics.

  • Becca

    Maker, Metalsmith

    Becca holds a BFA in metalsmithing & a diploma in Pastry Arts. She’s worked for high-end jewelers. She competed on Food Network & created Beyonce’s birthday cakes! Her paintings are shown in NYC & Philly. Becca is happy to join Otis B!

  • Kindra

    Maker

    Kindra is a highly creative nature enthusiast, talented chef, jeweler, gardener and photographer. Her attention to detail, her positivity and her enthusiasm shines through in all facets of her life. We are delighted to have her join our team!

Shop policies

Last updated on March 11, 2021
Thank you for browsing Otis B Jewelry, an Etsy top 20 Jewelry shop!

I hope you enjoy the items you see as much as we enjoy making them! My name is Darrah and my right hand gal is Johanna. We are skilled designers who have been in the business of creating and selling sterling silver, gold filled and gemstone jewelry for over twelve years, selling in boutiques, craft markets and online.

Each order is carefully boxed and beautifully packaged and come with anti-tarnish baggies, a polishing cloth, jewelry care instructions and boxes. We feel our special packaging helps make the perfect gift!

We encourage you to read our policies before purchase and we thank you for choosing Otis B Jewelry!

Darrah and Johanna
Otis B Jewelry

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
RETURN POLICY DETAILED

1) Due to the time and effort required to create/package and ship higher quantity orders (4+ items), and the various hands involved in each bulk order, we do not allow returns on bulk orders. We will allow for exchanges only in these cases.
Should you have any doubts of style/color of your bulk order, we recommend that you would please refrain from purchasing in larger quantities until you've had a chance to review a single item first. by ordering only one of the item/s and then ordering the rest if you are satisfied with the product.

2) Returns are allowed on unworn, non-personalized items and orders that have not been purchased in larger quantity, within 1 week of receipt. We can not allow returns on personalized jewelry unless there has been an error on our part. Any refunds are issued, minus shipping and handling charges, within 1-3 days of delivery of the returned item.
We do take feedbacks very seriously and we are more than happy to work out any issues you may have with your order provided that feedback has NOT already been left on the item.

3) We must be contacted via Etsy for authorization for your return, please do not simply send the item back, communication is extremely important.

4) Returned item/s must be received back to us in the same condition in which is was shipped, within one week of the item's delivery. Please be careful to pack the item so as to avoid chain tangling, broken stones or any other defects that can occur during shipment. If the item arrives back to us in tangled or damaged condition, or arrives without original packaging, an additional 15% restocking fee may be applied to your return.

5) If you wish to exchange an item, this must be done within two weeks of receipt. Please contact us before shipping the item back for a return authorization.

6) We do our very best to make sure each item crafted is durable and wearable on a daily basis, however If an item happens to break within one month (30 days) of the purchase date, we will gladly repair the item at no cost.

7) Pricing adjustments are not made on orders that have been purchased before the beginning of a sales event.

8) Please note that we are only two people running a high volume shop, so we make great effort to process orders much faster than we check messages, for this reason we can no longer cancel orders once they are placed.

IMPORTANT INFO REGARDING OUR JEWELRY:

Regarding our natural gemstones:
We are diligent to ensure that every piece that leaves our workshop is accurately designed according to specific requests, the components are secure and in perfect condition and any gemstones are free of (unnatural) flaws or defects. Please note that we only use natural stones for our products which may be subject to small irregularities such as mineral inclusions or internal fractures, as well as color or shading variations. These are character of the raw, organic form of these gems and are in no way a flaw in the stone.

Regarding our sterling silver jewelry:
*** We sell nothing but high quality, 100% STERLING SILVER jewelry.
If an order is shipped and then sits untouched for weeks or months at a time, tarnish does occur. Tarnish is a natural chemical reaction to the surrounding air and happens with even the most expensive designer sterling silver jewelry. For this reason We always try to schedule wedding orders to ship about three weeks before the date they are needed by so the jewelry is not sitting for lengthy periods of time and we always include professional polishing cloths in every order to remove any tarnish that might occur. Tarnish is especially prevalent in the summer months and during lengthy international transits.
Regarding our HAND STAMPED personalized products:
All charms are hand stamped (or hammered), in house, by two trained stamping professionals. The impressions are created by hammering an iron stamp onto a blank charm with a brass head mallet against a solid steel block.
Please note there will be a slight impression on the opposite side of the charm and this impression is a normal byproduct of the stamping process and not in any way a flaw in your jewelry.
Payment
We happily accept all credit cards and Klarna via Etsy Direct-Checkout.

Direct Checkout is completely safe and secure. We do not see your billing info, credit card numbers or any information regarding your financial institutions or Klarna account. For this reason we cannot assist you with your Klarna account, nor can we charge anything to your Klarna or credit card account, or make any billing changes on your behalf.
Shipping
~IMPORTANT SHIPPING INFO~ As of 12/21 we are currently processing & shipping orders ON TIME within 2 business days or sooner. The same cannot be said of the USPS unfortunately.
>USPS is experiencing significant delay in deliveries as well as a few delivery disruptions (misdeliveries, etc). If you require your order by a date in the very near future (less than 2 weeks) or by Christmas, we VERY strongly encourage purchasing Express USPS shipping or UPS shipping at this time. This not only ensures that your order makes it to its destination faster and with insurance, but we also prioritize orders with upgraded shipping higher in our production queue.
***If you've already placed your order and would like to upgrade your shipping and you DO NOT already have a tracking number associated with your order, please follow the links below to upgrade and drop us a message that you have done so (communication is extremely important if you are upgrading your order post-purchase to make sure we have seen it and make the changes on your order)
For UPS 2-day: https://www.etsy.com/listing/925937211/upgrade-shipping-ups-2-day
For UPS 3-day: https://www.etsy.com/listing/925938283/upgrade-shipping-ups-3-day-select
**Please understand that we cannot be responsible for late orders or misdirected deliveries due to the USPS. We have had notices regarding slow deliveries and options for upgrade in checkout since the beginning of November. We cannot further trace or replace packages that are lost or delayed in transit or have been marked delivered. PLEASE seriously consider purchasing priority or express USPS shipping or UPS shipping to avoid delivery issues this holiday.**
>>>Should you experience shipping delays, please understand that you must contact the USPS with your tracking number in order to receive help with your package. Due to the sheer volume of orders that are arriving late, we cannot track down packages from our end, we simply do not have the staffing.<<<
>Overseas shipments ARE taking much longer than usual at this time, this is completely outside of our control and due mostly to the global pandemic, overwhelmed delivery services and understaffing. Please anticipate delays if ordering from overseas. Unfortunately, we cannot be responsible for lagging transit and we cannot communicate with international customs offices.
As of 12/15, we have CEASED INTERNATIONAL SHIPPING for the remainder of the year due to these issues. We will resume shipping overseas after the new year.

>We are working tirelessly to get all orders done and shipped VERY quickly, and because our priority is fulfilling orders before answering convos, and nearly all items are made to order we do NOT accept cancellations once an order is placed. Thank you for understanding.
*Domestic first class mail (within the contiguous US) averages at about 2-4 business days transit time,

*International First class can vary greatly but typically runs about 1-2 weeks transit time. Allow 3-4 weeks during busy holiday seasons. Tracking information is not available for such packages once they leave the US.

*Domestic Priority transit time averages about 1-3 business days.

*International Priority transit time averages about 1 week, these parcels ARE tracked.

All domestic packages are tracked.

**BUYERS ARE RESPONSIBLE FOR ENTERING THE CORRECT ADDRESS INFO AT TIME OF PURCHASE**

We ship to the address we are given in checkout and are not responsible for mis-keyed addresses or errors made by the buyer in checkout or the misdirection of packages due to incorrect address entries.


IMPORTANT INFO REGARDING INTERNATIONAL ORDERS:

By law we cannot check "gift" on customs form under any circumstances. This practice of falsifying documents is illegal and could result in the loss of our business license. Please do not request this of us. Thank you for your understanding.
Fees incurred by international packages being returned to the US due to insufficient/incorrect addresses OR not being collected in time at destination will be the clients responsibility and must be paid before the item will be reshipped.

About customs fees:
International customers are responsible for all fees that may be imposed by their country of residence, including import taxes, customs duties, and fees levied by the buyer's country. These are not extra postage fees, and we the seller are not responsible for these fees. Additional charges for customs clearance must be borne by the recipient; We have no control over these charges and cannot predict what they may be or if they will even be requested of the buyer. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays of weeks or months. All international orders will have a value declared on customs forms - no exceptions.
Additional policies and FAQs
ABOUT OUR GEMSTONES:
All of our stones are 100% all natural, not lab created, and so all stones are subject to some natural inclusions or fracturing, minor surface irregularities, and shape variations. Please be advised that these are not "sub par" by any stretch, just unique and beautiful, the way nature made them.

ABOUT OUR HAND STAMPED INITIAL ITEMS:
All charms are hand stamped (or hammered), in house, by two trained stamping professionals. The impressions are created by hammering an iron stamp onto a blank charm with a brass head mallet against a solid steel block. PLEASE NOTE there will be a slight impression on the opposite side of the charm and this impression is a normal byproduct of the stamping process and not in any way a flaw in your jewelry.

More information

Last updated on Feb 16, 2017
Frequently asked questions
How To customize Your Order

Many of our products are available with customization and personalization options. Often we will require the customization requests be notated in the message to seller box in checkout as Etsy only allows two drop down menus per listing.
It is important to specify any chain length, initial, gemstone, or display card requests in checkout if you do not see a dedicated drop box menu for these options. We are ALWAYS happy yotr alter an item to your specific needs upon request, just let us know what you'd like in checkout notes!

Gift wrapping and packaging

Absolutely ALL of our products leave our shop in sturdy gift boxes and our signature wrap. We also send along care instructions, a storage baggie and a handy polishing cloth for general maintenance of your jewelry.

Sterling silver & Gold Filled Facts

**What is gold fill?: Gold filled jewelry is NOT the same as gold plate. Gold filled jewelry contains a much higher amount of pure gold than plated products. Gold filled jewelry is wearable for a lifetime, while gold plating will wear away over time with consistent use. Gold filled jewelry is a safe option for those who have metal allergies. Gold filled jewelry is nickel free.
**Is your silver jewelry sterling silver?: YES! We sell sterling silver and gold filled jewelry only, unless otherwise noted, in an effort to offer the highest quality, sustainable products that can be enjoyd for a lifetime.

Processing Time

Our current processing time is about 5 business days or less. This does not include transit time. Please note that larger orders may take a touch longer. If you are needful of your items within a short period of time, or by a specific date it is VERY important to let us know this in the message to seller box in checkout, or via Etsy conversation.

Discounts on Larger Orders

We LOVE our bridal clients and are honored to be a part of your big day! If you are ordering for your wedding party, or any other event that calls for a larger quantity of jewelry (3+ items), then we offer a couple of discount options for you. If you are ordering 3-5 items, you may use the code BRIDAL10 for 10% off your purchase. If you are ordering 6+ then you may use the code BRIDAL15 in checkout for 15% off. Please note that improper use of these codes may result in the delay or cancellation of your order.

Made in the USA, But Ships Globally!

All of our products are crafted by hand, in the USA. New Jersey to be exact, and we are very proud to ship absolutely anywhere on the planet! Please click on shipping options to view all postage pricing specific for your corner of the world.

Dedicated Customer Service

We are happy to answer any and questions regarding our products and services. If you contact us directly through Etsy's message system you can typically expect a response within a few hours unless it is during our busy spring or holiday season, in which case your questions will be responded to within 24 hours.
When messaging us via Etsy, you will be speaking to either Andrea, our dedicated customer service rep, or Darrah, the owner of Otis B Jewelry.

About our Gemstones

Absolutely all of our gemstones are natural and created by Mother Earth, not a lab technician. So, this means that each gem will be completely one of a kind, and may have some minor inclusions or cleavage that is both normal and natural and makes each piece perfectly unique. We are very careful to not send stones that are damaged, meaning, we do not send stones that have large chunks missing or gashes. We hand select each stone based on visual appeal and are confident you will adore them as much as we do.

Why Buy From Otis B?

Otis B Jewelry is a small business, located in New Jersey, that began on Etsy shortly after its inception. We've enjoyed over 80,000 transactions with exceedingly happy customers (check out our feedback!) between two Etsy shops for 8+ years, both with 5 star ratings.
Our customer service is dedicated to making sure you have a pleasant buying experience and that your order is everything you wished for and more.
Returns, exchanges, alterations and repairs are painlessly and easily facilitated through our customer service department.
All of our display cards are original designs that have been carefully thought out and created by Darrah and Johanna. Any similar cards you see on Etsy are copies.
We love and appreciate every buyer, Thank you!

Otis B Sales, Promotions & Giveaways

To find out when we are running sales, special promo deals, and to take part in our AMAZING giveaways, then be sure to connect with us on Facebook and Instagram! https://www.facebook.com/OtisBGemstoneJewelry/