OurBoudoir

Our Boudoir, Vintage Jewelry

Canterbury, United Kingdom On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

OurBoudoir

Our Boudoir, Vintage Jewelry

Canterbury, United Kingdom | 3,549 Sales

Announcement    WE WILL BE ON HOLIDAY UNTIL THE 6TH AUGUST SO THERE WILL UNFORTUNATELY BE A SHIPPING DELAY FOR SOME ITEMS

Announcement

Last updated on Jul 22, 2020

WE WILL BE ON HOLIDAY UNTIL THE 6TH AUGUST SO THERE WILL UNFORTUNATELY BE A SHIPPING DELAY FOR SOME ITEMS

Items

 

All Items

Catherine Boudoir

Contact shop owner

Catherine Boudoir

Reviews

Average item review
5 out of 5 stars
(1168)
See reviews that mention:
quality 82 shipping 269 customer service 205

About OurBoudoir

Sales 3,549
On Etsy since 2011

On a Journey discovering vintage silver, gold and costume Jewelry from around the world

Bringing a combination of the UK and France to You.

Welcome to OurBoudoir with our selection of fine vintage and antique jewelry augmented by some wonderful French finds. We stock a mixture of jewelry from fine gold Art Deco and Art Nouveau rings to unique costume jewelry that has been chosen for its appeal. So you, therefore, can shop for that special gift or a small treat for yourself or friends. We also have a small collection of French Limoges trinket boxes and French vases that will add an extra sparkle to the house.

Please visit my website www.ourboudoironline.com

I live with my family in the south of England, but we also have a small cottage in rural France, two hours from the Loire Valley. I love the slower pace of France and the beautiful countryside. There is much to see and do, and great respect for family life and traditional ways. I enclose a few photos of the area for you to enjoy.

Shop members

  • Catherine Boudoir

    Owner

    Hi I love collecting vintage, particularly jewelry and the occasional accessory. Fine European silver and gold attracts me as I love the diversity, but highly skilled craftsmanship, of various countries.

Shop policies

Last updated on July 21, 2020
Hello and Welcome to our collection of vintage jewelry

We hope to impart, to those of you not already converted, a sense of honour and privilege in offering a home for the gifts of previous generations. These gems form part of our heritage, and reflect not only their own beauty, but also their context in former times now lost to us.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
RETURNS POLICY

I have a full refund policy*. If you would like to return an item, please let me know within 3 days of receipt. In line with Etsy and Paypal policies you will need to pay return shipping (with tracking) and ensure I receive it within 14 days. As soon as I receive the item, and it is not damaged, I will issue a refund.

* Every once in awhile I list destash lots below my cost that are final sales, no refunds. This will be clearly noted in the listing.

* SALES items, including discount codes, are also non refundable.
Payment
Paypal. Unless you have contacted us by email with alternative arrangements then payment must be made within two days of purchase. Payment can also be made by Paypal invoice.

Items will be relisted, if not paid for, within 24 hours.

Layaway- I am open to layaway and will work out a payment plan with you. A non refundable deposit of 20% is required and is made at the time of reserving the item. In the event that you cannot fulfill your payment obligation then a credit note for this shop will be issued for the amount of money already received.
Shipping
SHIPPING FROM UNITED KINGDOM OR FRANCE as I travel regularly between the two countries.

Shipping includes handling and a gift box. It is charged generally at £2 within the EU and £4 outside of Europe, with additional items only incurring additional fees if the order exceeds £80. Larger items are charged according to weight. Postal fees increase sharply beyond 100g. There is, however, a good international rate of £20 (tracked) for up to 2kg for those who like to combine postage.

We use a basic service with a proof of posting and you will be responsible for any losses or delays. If you, therefore, require tracking please choose the enhanced option in the Shipping Profile or convo me if one is not available. You can also choose Tracked and Signed which offers the most protection.

Orders valued over £80 will automatically be sent by a tracked and signed for service as this provides some compensation for lost package and sometimes provides an indication as to expected date of delivery.

Some of our items may incur additional shipping costs when they are packaged. If this occurs, I will notify you of the difference. Conversely, it may be possible to send larger items from the UK instead of France. This is generally more economical, but is likely to incur a delay.

We endeavour to post your purchase within 48 hours Monday to Friday, and will advise you if we will be away on holiday, business or an unexpected emergency delays us.

Please make sure your ETSY mailing address is correct as any parcels returned to us due to an inaccurate address will incur a handling charge if reposted.

All customs fees, taxes, tariffs, and handling charges incurred are the responsibility of the purchaser.

Furthermore, there may be delays, sometimes severe, in delivery times because of the time it takes customs to process post or the speed of the domestic service. This particularly applies to RUSSIAN FEDERATION where items are often delayed by 6 months or more.

There may also be delays in delivery due to the length of time it takes to reroute international post onto domestic services. There are also now more stringent security measures in most countries which may at times delay deliveries.

We do assume under normal conditions delivery times of 4 working days within Europe and 7 to 10 working days for other destinations, but as mentioned above there is potential for delay.

As you can see, the logistics are complex. Please contact me if you have a problem with delivery and we will do our best to support you, and may be able to advise you. However, it is the responsibility of the postal service to deliver your item and your first response with a delay is to contact your post office asking them to check with the customs office for any outstanding deliveries. Items can be held up at Customs for months without any contact so let them be aware you are waiting.
Additional policies and FAQs
Please come again. A 10% discount, JEWELS10, is offered to return customers
Privacy
The only information held here is that provided by Etsy to complete your order. It is not utilised outside of Etsy other than by the Post Office or courier services.