Announcement    Our current turn around time is 15 business days PLUS SHIPPING TIME (Business days are MONDAY-FRIDAY EXCLUDING HOLIDAYS). BUSINESS HOURS: 9AM-4PM We will respond to messages during BUSINESS hours any messages received outside that time may be responded to on the next business day.

IF YOU NEED AN ORDER BY A CERTAIN DATE PLEASE MESSAGE US BEFOREHAND TO ENSURE WE CAN MEET YOUR NEEDS!!! ALSO INCLUDE THE NEED BY DATE IN THE NOTES TO SELLER WHEN CHECKING OUT. YOU WILL BE REQUIRED TO PAY A RUSH FEE IF YOU NEED IT SOONER THAN OUR NORMAL TURNAROUND TIME.

Do not order PRE-ORDER ITEMS with in stock items! It will hold up your whole order until the pre-order comes in!

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Please make sure you have messaged us FIRST regarding a rush fee and if we can accommodate your order!

Once items are shipped we are no longer responsible for your item. USPS does not guarantee any ship times so although they generally stick to their time frames there are instances when items do not arrive within the given time frames. If you prefer to ship Fedex or UPS feel free to send us a message so we can give you a shipping quote.

Join us on Facebook! www.facebook.com/ourlilbowtique for a 10% off code! (Please make sure you get the code from our Facebook Page BEFORE checking out as refunds will not be given!)
View answers to FAQs here: https://www.etsy.com/shop/OurLilBowtique/policy?ref=shopinfo_policies_leftnav

Follow us on Instagram: https://www.instagram.com/ourlilbowtique

Office Hours:
Emails are returned WITHIN 24 hours during the week.
Emails sent on nights and weekends will be returned as quickly as possible, but may wait until regular business hours. Please understand we have families too and while we try to respond as quickly as possible it may be the full 24 hours (or MONDAYS on a weekend!) before you receive a response.

Please take note of our policies in the 'Shop Policies' section. There you can find shipping, refund and other important policy information. Buy purchasing from us you have agreed to our terms and read our shop policy section.

*Also please note if you don't provide the required information when placing an order this will delay your shipment!* Please note we reserve the right to use similar brands when original vendor is out of stock. You may not always receive the exact brand of shirt shown in first photo due to shirt shortages nation wide! If this is an issue please reach out to us beforehand. If there is an extreme variation we will always reach out to you first!

IF WE HAVE DISCUSSED SOMETHING IN A MESSAGE (SIZE, COLORS, DATES, ETC. PLEASE INCLUDE THE INFORMATION IN THE NOTES TO SELLER WHEN CHECKING OUT I CANNOT BE HELD RESPONSIBLE FOR REMEMBERING WHAT WAS SAID IN EVERY MESSAGE.

Thanks so much! Please enjoy looking through our shop!