Please contact me for a line sheet and more information on wholesaling with me.

Orders are currently being processed within 3-7 business days, but during holidays, uncontrollable weather events, and on rare occasions it may take up to 10 business days.

Ouroboros Herbals is not affiliated with the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Ouroboros Herbals is not responsible for the misuse of its products or for any injuries, damages, adverse reactions, or losses resulting from their use.

Our magickal descriptions are for curio only.

By purchasing our products you accept these statements & release Ouroboros Herbals from all liability.

We encourage you to read our product descriptions, research ingredients, and do a skin test to ensure that you are not sensitive to any ingredients. Discontinue use if irritation occurs.

Feel free to contact us should you have any questions about the ingredients in our products or requests.

Ouroboros Herbals uses natural, nature-identical or derived from natural ingredients. We use pure essential oils to scent and/or add certain beneficial properties and may use other natural materials such as clays and/or roots to obtain a desired color or texture.

Our products are lovingly handmade in small batches. Some variations may occur in a product's appearance, this is normal and is to be expected.

Our products are designed for adult use and we strongly discourage using them on children and/or pets as they may cause sensitivities or reactions depending on their age, skin and other factors. The essential oils used have been diluted in our products to comply with adult use unless otherwise stated. We recommend consulting a doctor if you are unsure about using certain products on your children or pets. Pure essential oils are highly concentrated substances extracted from plants. It is safe to use some essential oils while pregnant or breastfeeding, but we advise that you should consult your doctor beforehand. Please read our product descriptions and feel free to contact us if you are unsure about any specific ingredients in our products.

We do not accept returns or exchanges, but please contact us if you have any problems with your order as we want you to be happy with your purchase.

Details:
Returns are not accepted and refunds are not issued. The nature of each product does not allow for it to be returned because of quality standards. If an item arrives damaged please send a message through Etsy messaging along with your order number, your name and a clear photo of the item and the outside of the package within two (2) days of receiving said order. A claim will be filed with the shipping carrier. All products that are damaged will be replaced as long as these criteria are met.

If there is a quality issue with your purchase or you received the wrong item(s), please send a message through Etsy messaging and we will get back to you promptly.

If your package does not arrive as stated in the provided tracking, please be sure to check that your shipping address is correct, if it is please send a message through Etsy messaging and also be sure to contact your local postal service and file a claim with them. We are not responsible for lost or stolen mail, but we’ll do what we can to help you. If the package is returned to us, the buyer is responsible for additional shipping costs.