knotshenanigans

Knot Shenanigans Hemp Shop

2 Sales

knotshenanigans

Knot Shenanigans Hemp Shop

2 Sales On Etsy since 2011

Announcement   Hi there! Have a look around and if you don't find what you're looking for, feel free to convo me with a description. Whatever it is, I'm up for making it!

Announcement

Hi there! Have a look around and if you don't find what you're looking for, feel free to convo me with a description. Whatever it is, I'm up for making it!

Liz Bermel

Contact shop owner

Liz Bermel

Shop policies

Last updated on June 9, 2013
Hello! I hope you've enjoyed looking around my shop! If you've decided to make a purchase and have any questions, read on and convo me if I haven't answered them below. When packaging your order, I keep in mind the three Rs of environmental preservation, as well as the safety of your order.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal, or credit card through Paypal if you'd rather not have an account with them. I also accept direct payment through Etsy. Please submit payment within 24 hours of placing your order.

Alternatively, if you are a fellow Etsy seller, convo me. I'm a huge fan of the barter system. If you have something I need, I'm game for a trade.

If you need to cancel your order, convo me ASAP. If you do not reach me before the item ships, you will be responsible for all shipping charges. A refund will be issued when I receive the item back. Any feedback concerning your cancellation would be appreciated.
Shipping
Everything in my shop is ready to ship immediately. It is packaged lovingly in an environmentally friendly way.

Most orders will ship via USPS Priority Mail on the Saturday after payment clears. All items are insured. After it ships out, it should arrive within 5 business days. If you have any special requirements, such as expedited shipping, contact me as soon as possible so arrangements can be made. Any additional costs related to special requests will be your responsibility.

Customers living in Hawaii or Alaska, or outside the US please contact me for rates. Any fees associated with international shipping (such as customs, duties, etc) will be your responsibility. Unfortunately, I have no way to estimate those costs.
Refunds and Exchanges
If you're not 100% satisfied with your purchase, let me know within 20 days and I will do my best to right the wrong. Please keep in mind that photographs as well as computer monitors can alter the color slightly.

Custom orders may be returned if they can be sold with my regular inventory. As an example, if you requested the words 'To Zoe, my beloved autumn flower' be carved into a pendant, I can't sell that as part of my regular inventory; so it would not be returnable unless damaged. Given the durability of the materials I use, this is very unlikely.

On the off chance your item arrives damaged, alert me within one week of receiving it. Leave the damaged goods and packaging in the box and take a couple of pictures. Send these to me for a full refund.
Additional policies and FAQs
Gifts
If this is a gift, let me know. I will be happy to gift-wrap it and include a card.

Care
People can and do where their hemp jewelry at the beach, in the pool, or even in the shower. However, if you want your jewelry to last longer, limit exposing it to water, as this will make it weaker over time. Hemp is a surprisingly durable material and should last you many years (I still have necklaces from 10 years ago) with reasonable care. If you find your jewelry is a bit scratchy when you first receive it, this will go away as you wear it, but a small amount of water exposure can help speed that process without significantly weakening the hemp.