OvertheTopStudios

Over the Top Studios

Washington, United States · 505 Sales

OvertheTopStudios

Over the Top Studios

Washington, United States 505 Sales On Etsy since 2009

0 out of 5 stars
(186)

OvertheTopStudios is taking a short break

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Note from shop owner To all my wonderful customers, I am closing my shop for the next couple of months I know this is sudden but I have decided to take some much needed time off to enjoy my husband, family and home. This seems like the perfect time seeing the holidays are around the corner. I will be finishing up all existing orders in my ETSY shop by 10/15 and the shop will open again after the new year. Thanks, Amada

Note from shop owner

Last updated on Nov 20, 2014

To all my wonderful customers, I am closing my shop for the next couple of months I know this is sudden but I have decided to take some much needed time off to enjoy my husband, family and home. This seems like the perfect time seeing the holidays are around the corner. I will be finishing up all existing orders in my ETSY shop by 10/15 and the shop will open again after the new year. Thanks, Amada

Amada Lebel

Contact shop owner

Amada Lebel

Reviews

No reviews in the last year
cherrimiller

cherrimiller on Sep 1, 2014

5 out of 5 stars

Great communication and beautiful topper.

Aleta Anthony

Aleta Anthony on Aug 19, 2014

5 out of 5 stars

This darling little cake topper is just beautiful and so unique ~ love it!

View all 186 reviews

Shop policies

Last updated on May 20, 2014

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal and direct checkout at this time.
Shipping
For standard delivery I use UPS ground or U.S.P.S

After full payment is received I will begin work on your item. In most cases from the time payment is received to shipping is about two weeks.
If you do not pay withing 48 hours I will cancel the transaction, I will convo you before I do so.

My pieces are delicate and I strive to pack them securely and beautifully but sometimes they are damaged in transit.

For express shipping I use USPS, FED EX, UPS. I check all three to come up with the best price for you.

Unfortunately I cannot guarantee these services shipments arriving on time. I will show you proof that I paid for the service, I will give you a tracking number as well so you can follow the shipment. But, I cannot be responsible for shipments that do not arrive on time unless you have paid for next day service which is guaranteed by the post office.

Custom orders are usually two weeks out (custom is defined by any item where special work is being done for example color changes, banner changes, flowers etc.

For express delivery I use UPS and I charge an additional handling fee $5.00 in addition to express charges quoted.

If you need your item by a certain date, please contact me ahead so I can let you know when it will be shipped.
Refunds and Exchanges
Return Policy

Refunds and Exchanges
If you're not satisfied with your order, please contact me within 7 days of receipt. Refund/exchange/store credit (full refund less shipping costs) will be issued if the item is returned to me in original conditions intact and resellable. Returns must be received within 14 days of you receiving it. Sorry-I cannot be responsible for shipping costs on returns.


Items that are received in a “damaged” condition can be returned for repair, replacement, or refund at my discretion. I must be notified within 3 days after the item is received for all return authorizations.

Custom orders are non-refundable.

I want you to be happy with your purchase and I strive to photograph each item I make from all angles to give you the best picture of my work.
If you have any questions please don’t hesitate to contact me before purchasing.


If you wish to order multiple items I will be happy to combine shipping cost. Please contact me directly for an adjusted total.

If an item arrives damaged I need to know immediately. Please contact me within 48 hours of receipt and we can talk replacement. Anytime after that the postal people frown on and I can't be responsible for refunds.
Amada Lebel
Additional policies and FAQs
I will do some customization work. I will change ribbon color, banner wording, images can be interchanged. Depending on the amount of work you want done there could be a fee. Please convo/email with these requests. All customization is non-refundable. I do not do consignment or wholesale work.

I Do ship internationally - please email/convo me for an estimate on cost.