TammyeWG on Mar 18, 2015
Fast shipping and beautiful beads! Thanks for the surprise!!😊
Caitlin on Mar 11, 2015
The shop did not have enough quantity. To fill my order so they promptly contacted me to offer a replacement which I associated and accepted. Upon recieving my beads I was surprised to see extras in there. I lived the customer service and feel they went above and beyond. :) thank you.
Accepted payment methods
- Accepts Etsy gift cards
Credit cards can also be used on Paypal without signing up for a PayPal account,
Here is detailed information on using your credit card through PayPal- Scroll to the bottom: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-
Texas residents placing orders will be charged 8.25% Sales Tax.Item will be shipped within 1-2 days of payment
US shipments are shipped via US Postal Service 1st Class, with estimated 3-5 day delivery. If you require faster shipping please convo me and you can upgrade to Priority Mail for an additional fee.
All of my items are carefully packaged and sent in a bubble mailer envelope. I use the most economical way possible unless special instructions are given.
All items are shipping from Texas (USA)
Buyers are responsible for Custom duties, taxes and fees on their purchase.
I DO NOT under value the merchandise. Custom forms will be given the Invoice total.
I DO NOT mark orders as Gift.
All payments must be made immediately.
I do not combine orders. Each order is processed and shipped separately.
Due to Custom clearance and other delays, it may take up to 4-6 weeks to receive order. If you haven’t received merchandise in 6 weeks, please convo me and you will be required to complete an affidavit for lost package.
If the customer refuses their package because they do not want to pay customs taxes and fees, or customs refuses delivery due to restrictions - no refunds or replacement/exchange of product is granted-NO EXCEPTIONS. It is impossible for the seller to know the laws, taxes, and fees of your country.
International shipments are via US Postal Service First Class Air. Please note that while estimated delivery dates are 7-10 days. Some packages take 3-5 weeks due to customs.
Customs may hold up packages, and I have no control over this.
Ship times are usually much quicker than those listed above.
Orders are not insured. If you would like to have your package insured against loss or damage, please send me a convo and ask for insured shipping and I will send you a PayPal invoice
Orders paid using eChecks will not be sent until the eCheck clears.
Refunds and Exchanges
If you are not 100% satisfied with your order, you can return your order for a refund. Refund is ALWAYS LESS the shipping fees. Please convo me (Through Etsy) before returning any items. No returns are accepted unless it is authorized by Convo request. We accept returns within 7 days in the original unused condition.