Owlsandco

:: Owlsandco. :: Owls and other fearless creatures

Zagreb, Croatia · 92 Sales

Shop owner

Zrinka

Contact

Announcement   Welcome to Owls and co. !
Many lovely items for girls ( big and little ones) and kids, made with love and care.
Handmade dolls, plashes, bibs, handmade cards..... All made by me.

If you want to peek what I did, take a look HERE: https://www.flickr.com/photos/owlsandco/

You find doll that you like in my shop, but you want it to have a different colour of hair or something.... Just sent me a message, I'll be glad to help.

Find more on www.owlsandco.com.hr
Follow Owlsandco. on facebook www.facebook.com/Owlsandco or instagram: owlsandco_toporko

Thanks for visiting my shop!

Zrinka xoxo

Announcement

Last updated on Oct 6, 2017

Welcome to Owls and co. !
Many lovely items for girls ( big and little ones) and kids, made with love and care.
Handmade dolls, plashes, bibs, handmade cards..... All made by me.

If you want to peek what I did, take a look HERE: https://www.flickr.com/photos/owlsandco/

You find doll that you like in my shop, but you want it to have a different colour of hair or something.... Just sent me a message, I'll be glad to help.

Find more on www.owlsandco.com.hr
Follow Owlsandco. on facebook www.facebook.com/Owlsandco or instagram: owlsandco_toporko

Thanks for visiting my shop!

Zrinka xoxo

Zrinka

Contact shop owner

Zrinka

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Updates

Little Miss G. ● Perfect gift for little ballerina fans

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About

Owls and company

Story about Owlsandco. ( the full name will be Owls and company ), starts one summer day with a brooch. The lion brooch - yellow bright and shine.

After that I made some owls brooches and pillows and that's how it all started :)

In september 2012. I started to make dolls, and just fall in love in that creative process. Making a 'little person' from fabric, felt and ribbon...

I'm in love in this creative journey and who knows where it will take me.

Around the web

Shop members

  • Zrinka

    Owner, Maker

    Hi, my name is Zrinka I'm a textile designer In love in craft work Live and work in Zagreb, Croatia, EU WAHM, mum of Gita & Martin; and they are my biggest inspiration :) wife of a great Mr. G, owner of two cats and a wiener Welcome to my shop :-)

Shop policies

Last updated on October 6, 2017
Welcome to Owls and co :)

Thanks for stopping by to check out my shop!

So glad, that from now on, all your parcels come already 'gift' wrapped :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I aspire to provide 100% customer satisfaction. If for any reason you are unsatisfied, convo me, or mail me on owlsandco [!at] gmail.com and I will make it right.

Customer must contact me within 14 days.
Returns must be mailed back to me insured and at the buyers expense within 21 days of receipt. Items must be returned in unused and undamaged condition.
I regret that I cannot refund shipping charges.

If by any chance, your item didn't delivered to you - and your Post mark it as Unclaimed - and delivered it back to me - you can get money back BUT only for item price ( minus ETSY and PAYPAL fee ), sorry.
I'm ALWAYS sending items via trackable mail, so you and I can track it, almost always ( Australia excluded). I'll sent you tracking number via mail after sending.

I'm not responsible if you give me the WRONG address and you didn't get the item!!!! Item is shipping on your easy/pay pal address. If it's a gift it can be sent to another address - must be add in comment or convo!!


I can't be responsible if toy come to you damaged, broken, already open.
Payment
I accept Paypal and Etsy payment and ship following receipt of payment.

〜 Please, have in mind that the customer is responsible for any duty or customs charges or fees that may be charged by her/his country.

If you are paying with eCheck, it takes 3-5 days for your payment to be seen on my paypal account. So your item will be shipped after payment is complete.

If you want to cancel your order, please contact me first. You can't cancel it, if item is already shipped.

If you cancel it on time, I'll be giving you a refund ( decrease a paypal fee ).
Shipping
• All items are made and send from Zagreb, Croatia, Europe.

• Item will be shipped 2-7 business day/s after payment is completed. If something pop up, I'll let you know.

• I'm shipping from monday to friday.

• Please send me a message if the shipping name and/or address don't match your ETSY name and/or address, or write the correct address in the "Message to Seller" section during check out.

• All the parcels are shipped by Airmail Mail with tracking number.

• Please, have in mind that the customer is responsible for any duty or customs charges or fees that may be charged by her/his country. Also, I can not control any delays caused by customs.

• It takes about 2-3 weeks for my item to arrive to USA or Australia/NZ, please keep that in mind, I can't make super fast delivery. I can't be responsible if shipping time last longer.

• There may be some postal delaying at Christmas time ( and I can't do nothing about it ), so order your item on time :)
Additional policies and FAQs
I do not take custom orders.


★ Feedback ★

Please leave a feedback after you receive a parcel so I know it arrive safely to you.
Items are sending with a registered mail, but many times it happen that I can't see tracking number right. So I don't know if your parcel arrived.


Thanks for understanding.

xoxo

Zrinka