Due to avian health and safety, all sales are final, no returns or exchanges will be accepted. You will always receive a new item, I do not resell an item to prevent the risk of spreading disease. I know this sometimes means it's difficult to shop. I have dimensions of the toys and materials used in the descriptions, however, if you have any questions or concerns, please message me and I will be happy to help.

If there is a problem with your order, please message me.

YES. My toy workshop is in a separate part of our home, with a separate entrance. No bird is allowed there.

All the products are stored, created, made, and shipped from a bird-free environment.

Yes. My toys are safe. I use non toxic materials, safe hardware and the best quality items.

That being said, since every bird is different, plays differently, and requires different materials, it's the parrot's owner responsible to make sure which toy is right for their birds. If you have concerns or questions, please message me and I will be happy to help.

Stainless Steel and or Nickel Plated

I use wilton icing gel colors ( this is human grade icing colors) to dye all my colorful products with 70% isopropyl alcohol. The isopropyl alcohol disinfects and evaporates giving a safe, non-toxic, product.

I try my best to list dimensions and sizes for all of my products on the listing. Please read the description for the listing or private message me.

Due to the amount of orders, I am no longer doing custom orders. I try to have a wide range of toys for different types of birds at all times.

However if I am missing something, just private message me to see if I have something that will work for you.

I always hope everything goes well, but please inform me right away because once the package leaves my workshop, I don't track it. I might ask for pictures as well.

Please do not leave a negative review before reaching out to us. Unfortunately, I do not have time to read reviews.

Quickest way to the best outcome is to message me directly on Etsy.