PLGB's Shop Policies
♥I heat-seal all ribbon ends on each hair clip to prevent fraying, even the ends you cannot see. All bows are hand sewn for strength and durability. Boutique style bows are specially treated so they retain their shape and beauty, even when worn often.
❤️If you see a style you like but it's not the right color for your little girl's special outfit, feel free to send me a message. I would love to work with you to create a custom order. All custom or reserved orders MUST be purchased within 2 days of the order being listed. If order is not purchased within 2 days, the listing will expire. I do not begin work on orderd until payment is received. Delay in purchasing will result in a delay in the order being processed and your receiving the item.
❤️Customer service is available M-F, closed Saturday and Sunday.
♥Please note processing time is ALWAYS appx and never guaranteed. As Mothers we all know things happen that are out of our control that may cause delays,
♥PROCESSING TIME for hair accessories is 3-5 business days appx
❤️All US packages will have tracking #'s, I AM NOT RESPONSIBLE FOR TRACKING YOUR PACKAGE AFTER IT HAS SHIPPED. Since I provide tracking, I am not responsible for mis-directed packages, or packages not received. Please contact the USPS for issues with tracking.
I am not responsible for items damaged by the postal service. Insurance is not included in the shipping cost. If you would like insurance added to your package please contact me before.
Additional Policies and FAQs
All of Pretty Little Girls Boutique hair accessories may contain small parts and pose as a choking hazard to infants and children. PLEASE never leave infants & children unattended while wearing any of my hair products.
Last Updated March 21, 2015