PROJECTDAHLIA

Customized Jewelry and Bridesmaid Gifts made with love!

New York, United States
|
| 23,967 Sales | 5 out of 5 stars 5 out of 5 stars

PROJECTDAHLIA is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Follow me on Instagram @ProjectDahlia for special promotions :)

♥ PROJECT DAHLIA♥ Handcrafted Jewelry and accessories that are simple and beautiful for everyday wear and special occasions. Enjoy your stay, and thanks for stopping by!

♥ Almost all items in my shop are "MADE TO ORDER", please allow 1-2 BUSINESS days for your item to ship after I receive an order and the payment!

♥ I can expedite your orders if you wish but will need advance notice.

♥ Please note: All order delivery times will vary depending on location! Unfortunately, I can't give any guarantees on arrival dates of your items. If you would like faster shipping please convo me or check the rates in the shipping drop down menu when you add the item to your cart.

♥ I LOVE special requests or customs orders. Please convo me with your ideas and requests♥ ♥

♥ If you have any questions or concerns please contact me, I am here to help :)
I will reply the same day or within 24 hours. :D

xo PROJECT DAHLIA

Announcement

Last updated on Feb 24, 2022

Follow me on Instagram @ProjectDahlia for special promotions :)

♥ PROJECT DAHLIA♥ Handcrafted Jewelry and accessories that are simple and beautiful for everyday wear and special occasions. Enjoy your stay, and thanks for stopping by!

♥ Almost all items in my shop are "MADE TO ORDER", please allow 1-2 BUSINESS days for your item to ship after I receive an order and the payment!

♥ I can expedite your orders if you wish but will need advance notice.

♥ Please note: All order delivery times will vary depending on location! Unfortunately, I can't give any guarantees on arrival dates of your items. If you would like faster shipping please convo me or check the rates in the shipping drop down menu when you add the item to your cart.

♥ I LOVE special requests or customs orders. Please convo me with your ideas and requests♥ ♥

♥ If you have any questions or concerns please contact me, I am here to help :)
I will reply the same day or within 24 hours. :D

xo PROJECT DAHLIA

Items

23967 Sales

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

All Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

projectdahlia

Contact shop owner

projectdahlia

Reviews

Average item review
5 out of 5 stars
(4565)
See reviews that mention:

About PROJECTDAHLIA

Sales 23,967
On Etsy since 2012

Production partners

  • PD Partners

    NJ, United States

    Our wonderful support partners assist us in creating our jewelry while maintaining our quality standards. We now receive assistance with casting and plating on certain items to help us keep up with growing demands for our products.

Shop policies

Last updated on August 18, 2022
♥ ♥ ♥ WELCOME to PROJECT DAHLIA
Where beautiful handcrafted Jewelry and Accessories are!!

Enjoy your stay, and thanks for stopping by! :)

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
♥ Custom/ Bridal orders are final and not returnable,

♥ All earrings are final sale

♥ If a return is authorised:

- All Items must be in original packaging and unworn.
- Refunds can only be issued via the same method as the purchase
- Refund is ALWAYS LESS the shipping fees.
- A 25% restocking fee. may be applied to deducted from the credit owed.

♥ If your order arrives damaged or faulty you MUST notify us within 7 days of receipt for our final sale policy to be waived. Please contact us with pictures of your packaging as well as the items so we may assist.

♥ Kindly note, we ship from both the USA and Canada. Currently, we will require all packages to go to our Canadian address as our NY location is unable to accept packages at this time :)

♥ Please contact us before returning any goods so we can provide you with the address for our Studio to ensure receipt and that your credit is applied against your account.

♥ If you are shipping items back to our studio for return or exchange and shipping/ customs fees are applied the costs will charged to the customer as we cannot incur these fees.

♥ If a return is approved we require the item back within 7 days of receipt in the original unused condition. Items must be wrapped in bubble wrap and shipped in a bubble mailer to protect for damage. Refund is ALWAYS LESS the shipping fees.

♥ PLEASE NOTE: Items received without return request, will be refused or returned at customers expense.

♥ FREE SHIPPING ORDERS:

We offer free shipping for all domestic orders of $35 product total. If customer removes, cancels or returns a portion of order which takes the order BELOW $35 Etsy requirement..we will refund LESS product, and the original shipping charges to ship this order.

♥ Orders that have been customized with custom cards/ graphics that are eligible for return will have a 25% restocking fee deducted from the credit owed. Kindly note, these cards are sourced out to a graphic designer and costs are incurred on our behalf to make them

♥ Cancellations - We do not accept cancellations

**********************************************************************
Attention EU & UK Customers - Online/ Distance Selling Policies

These policies are specific to the EU & UK in order to be complaint with their laws:

♥ Please note custom orders are not eligible for refunds as per EU laws. This includes all personalised jewellery as well as custom packaging for bridal orders.

♥ If you change your mind for any reason you have 14 days to to return the item to us. The item must reach us within 14 days of us confirming your return and we will provide a refund within 14 days of receipt.

♥ If an item arrives damaged or faulty you must notify immediately upon receipt or within 3 days. All orders will have tracking so we will see when the package reaches you, the countdown from 3 days will begin from the date of delivery.

♥ If a return/ exchange is granted the item must be returned in mint, re-sellable condition, unworn and in its original packaging. If a free gift is included in your order this must be returned as well. An RMA number will be provided for all valid returns, this will be required for any refund/ exchange to be processed. The buyer will be responsible for all return shipping fees and the package must be tracked.

*******

♥ Please remember we are a handmade jewelry shop and all items are made by us . There may be slight variances in our products as they are all handmade.

Thank you for your understanding! :)
Payment
♥ PayPal, Credit Card, E-Transfer.
Shipping
♥ Please note, the timeframes listed below are not guaranteed arrival times but are general guidelines of when you can expect your order. Although the majority of these packages do arrive within the guidelines some packages may be slowed by customs and this is not within my control. Your patience is appreciated ♥

♥ We ship from BOTH Canada and the USA! We will use Canada Post for Canadian orders and USPS for USA orders :)

♥ All U.S. orders take approx 2-6 BUSINESS and provide tracking. If you need it faster please see the shipping drop down menu for rates and speeds.

♥ I DO NOT CONTROL THE MAIL. Please note ONLY UPGRADED EXPRESS SERVICES ARE INSURED and lost packages using the regular service are not my responsibility.

♥ All Canadian orders take and AVERAGE of 2-8 BUSINESS days to arrive once shipped and can take longer depending on your location and delays experienced by the shipping company.

♥ All International orders take an AVERAGE of 1-8 weeks to arrive once shipped depending on your location. If you are in a rush please send us a convo and we can provide more detail for timelines in your country :)

♥ Please keep in mind that I am NOT a shipping company and cannot make guarantees on a service that I do not provide. If you have questions I will do my best to answer them but delays are out of my control.

♥ Note for all countries including Canada - Larger bridal orders may require a longer lead time.

♥ HOLIDAY ORDERS may take longer to arrive due to high volume of shipping during the Christmas season.

♥ Please note all packages are shipped via regular letter service and do NOT provide tracking. The timeframes listed below are not guaranteed arrival times but are general guidelines of when you can expect your order. Although the majority of these packages do arrive within the guidelines provided by the shipping company delays can be experienced.

♥ Mislabelled/ Addresses packages for USA orders - Please note we ship from a US shipping port. If your package is shipped with an address that has errors and gets returned to sender we will NOT receive it back immediately. It will take 1-5 months for us to get the parcel back and this out of our control and unfortunately some of these parcels may become lost. We will ship the package out again as soon as we are able with your corrected address.

Much love, Project Dahlia.
Additional policies and FAQs
♥ Custom Wedding and Bridal Party Orders are always welcome!

♥Engraved customized orders, if a font style is not selected we will contact you first, if we don't hear back we will use our default font in order to get the jewelry out in a timely manner.

♥ If you have questions regarding your order convo me. Please do not use email as it creates a challenge for me to respond timely and note any changes. If I am emailed a change of address or order detail change via email I cannot guarantee that I will get these it time and will not be responsible for these items.