Handmade Beaded Jewelry by pacificjewelrydesign on Etsy
PacificJewelryDesign's Shop Policies
Welcome to my Etsy shop and thanks for taking time to read my policies. I love designing and creating beautiful jewelry and I strive for the highest quality possible and top notch customer service. I will always work with you to ensure that you have the perfect jewelry and that you receive it safely packaged and as quickly as possible.
PLEASE MAKE SURE YOU ARE USING THE CORRECT SHIPPING ADDRESS, PAYPAL ADDRESS AND ETSY ADDRESS MAY BE DIFFERENT. IF THE CORRECT ADDRESS IS NOT PROVIDED I CANNOT BE RESPONSIBLE FOR THE JEWELRY BEING DELIVERED TO THE WRONG ADDRESS.
Direct checkout or Paypal preferred. I will accept money orders and cashier's checks which need to be received within one week from purchase date. California state sales tax is added at the time of purchase.
I am happy to offer layaway for more expensive items, just convo me if you are interested in layaway.
Jewelry: Free shipping in the US only, with delivery confirmation and insurance.
Worldwide shipping is $9.00 for the first item and $2.00 for each additional item. I am not responsible for any customs or fees due when you receive your package, those are not in my control.
I ship within one day of receipt of payment (except Sunday) unless I am making changes for you or it is a custom item at which point we will have already discussed the shipping time.
My jewelry is always packaged beautifully for gifting or just for that special treat for you! There are no price tags on the jewelry. It is packaged carefully in a jewelry gift box, then in bubble wrap and shipped in a padded bubble envelope. If there are several pieces they will be shipped in a box rather than an envelope.
Supplies are shipped in a padded bubble envelope after being wrapped in bubble wrap.
Refunds and Exchanges
I want you to be totally in love with your new jewelry, it's as simple as that! If for some reason it is just not what you wanted I will accept returns within 10 days. The jewelry must be repackaged safely and returned in the same condition as when you received it. I will refund your full purchase price (less shipping charges) and the return shipping will be your responsibility. I cannot accept returns of earrings because of sanitary reasons. I have never had a piece of jewelry returned for any reason so this has never been a concern but there you have the information. If you wish to exchange a piece of jewelry please convo me and we will go from there.
Additional Policies and FAQs
I have done many custom pieces and am always happy to work with you to design exactly what you are looking for be it a pair of earrings or jewelry for an entire bridal party.
Wholesale inquiries are welcome at any time.
Last Updated March 19, 2015